Caliber collision charges 5k for a small dent and then gave us our car back with three different colors of white. read more

Caliber Collision - Do not take any pearl paint to caliber, you'll get three different whites. - Body Shops Near Me - Fort Worth, Texas

Tyler was my case manager and was very professional and attentive. He went out of his comfort zone to help make my truck ready for pick up a week sooner than they had planned for. The quality of workmanship seems excellent. Thank you Tyler and your team for a great job done read more

I got in a wreck in December. I took my car to caliber because it was close to my house. I regret it. I had to take it back 3 times to get it repainted. I have been unable to get back because I work the same hours as the shop. I took my car to a detail shop to get an estimate for a ceramic coating like I had before the wreck. He pointed out the body work scratches that you can see through the paint. That is what I brought is back for 3 times in the same area and the detailer showed me even more crappy body work. This has been the worse experience I have ever had. I am not asking for perfection. I am asking for the body technician to do his job. Also the painter do his job. The left rear door and the left rear quarter needs to be body worked and painted again. This body shop is horrible. I repeat this body shop is horrible. DO NOT TAKE YOUR CAR HERE FOR REPAIRS. Take from an auto mechanic that has been in the industry for 19 years. DO NOT TAKE YOUR VEHICLE TO THIS BODY SHOP. Take your vehicle somewhere else. If you read this you have been warned. read more

My truck needed some body work after a collision. I worked with Greg, who is very accommodating with needs, upfront with expectations, and keeps one updated with status changes. He was pleasant and professional. I really appreciated him going out of his way to return my vehicle. The job was done right and my truck looks brand new again. Greg made sure it was completed quickly. I would highly recommend caliber collision. read more

Huge shoutout to Greg for being so attentive to my vehicle, he deserves a raise! Car was in the shop for shorter than expected and he also handled extra issues. Service was fast, easy, reliable, and of quality. Thank you again Greg. read more

Had a rear fender bender. I was skeptical on taking to caliber just because it was different from where i take my cars usually but they had me basically in and out. The repair was quick and professional!!! Went to the extent of fixing some small stuff around the damaged area!! Thanks read more

I can't recommend this location enough. Giovanni was very helpful and professional throughout the entire process. He kept me updated during the repair process and was very responsive anytime I asked questions. Rest assured you're in good hands at Caliber Collision. Just make sure to ask for Giovanni! Thanks again! read more

This place is awesome!! He exceeded my expectations. He was very honest, upfront about expectations and very clear in explaining the process. He also kept me update with any changes. He was very professional. read more

Waited two months to get an estimate for repairs on my car. Told the lady booking my appointment I want an estimate only. Took off work, only to find out that they don't do estimates on site. Only on their website. Terrible customer service and team members. Will never go to any caliber collision again. read more

My car needed to be repaired after I was hit and I was so lucky to be helped by Giovanni! He provided me with top tier customer service and made the process quick and easy. He also provided me with updates throughout the repair. Definitely ask for Giovanni!! read more

THIS PLACE IS THE BEST! Amber and Tony are gems! It was super efficient, and they went above and beyond. 10/10 recommend.

Such a great experience!! Brad was my advisor he wrote my estimate and order all my parts pretty fast after my accident and they kept me updated on my car and how the prosses was going and let me know when parts came in and when my car was in paint after i dropped it off Monday and was ready to bring home Friday, when my car got hit the Friday before and my car looks great everyone is so friendly and very professional read more

Such a great experience here! Robert was our contact while all the repairs were being done to our truck after a terrible accident. He always answered our calls and kept us updated daily on the repairs. Our vehicle was almost totaled, so it was nice to have updates. After a few weeks of having it back, I noticed a small issue arised. Robert got it right in and fixed in 3 days. Everyone is professional and my truck is good as new. I highly recommend this company for any repairs. read more

Caliber Collision - Before - Body Shops Near Me - Fort Worth, Texas

This place doesn't even deserve the 1 star I am giving it. Had such a bad experience here, customer service is shit. Lack of communication when my vehicle was taken to the shop for repair and multiple techs have worked on it and the end result I feel like nothing was done. They couldn't replace the wheel cans is charging me $300 for the deductible instead of $500 but I feel like it's not good enough because I'm unsatisfied with the service. Also the did not have our paperwork ready when it should already been ready for me instead of having to wait. Overall horrible service and I will not be recommending anyone to Caliber Collision and will not have my insurance company recommend or use them. TC was the guy that helped us and he was a nice guy but I was not happy with his service. read more

I had a repair completed after someone backed into my car in a parking lot through my insurance company. Since I was already getting a repair completed on my car, I thought it would be a good time to get the paint fixed on my bumper where I scratched the curb. They gave me an estimate of $150 to fix the paint on the bumper. When I went to pick up my car, I was informed the tech repaired the paint on my bumper for no charge. Thank you so much for doing that! Great customer service as well. read more

Great people here, recently had my Avalanche repaired here and they did a really good job. Kayla kept me updated throughout and they even detailed my truck. Thanks guys read more

I got excellent service and work at Caliber collision on Beach. Theor staff took excellent care of my car and kept.me informed during the whole process. My car was perfect and they communicated with the insurance company directly. Props to the entire team! read more

3 weeks until you might be able to start working on my wrecked car??? No thanks!!!

Where do I begin? This is by far the best Collision Center around. I have visited other Caliber's in the past but this location is by far the best in terms of service and staff. Doug, whom I believe to be the head Service Advisor is phenomenal. Doug regularly updated me on my repairs and did it with enthusiasm, and humor. Upon arriving at the shop I was greeted with open arms and warm popcorn. When the time came for me to pick up my vehicle I honestly felt as a family member at the Beach location. I will recommend this location to all of my family and friends in the future. Thank you Doug, and thank you Caliber Collision for getting my vehicle back on the road after an unfortunate accident. read more

I was hit by an 18-wheeler in a roundabout, and USAA connected me with this Caliber. Timothy Allen managed my repair, and walked through my car with me, and felt more like an advocate than I had expected someone to be. I was expecting someone to try and nickel and dime and talk down the damage, but he was really thorough and even identified small scratches and minute details to be addressed. When I got my car back, it was at night, so I wasn't able to see everything going on, but the car looked great, with a few small things (a spare screw, an airbag trim cover, and a small scratch on the inside). The manager was the one who called me and told me my car was ready, and he popped the airbag trim cover back in to place. I came back another day when Tim was here and sand he took the car for a thorough review and identified a weather strip was not 100% flush, and the scratch on the inside. He immediately took ownership and created solutions, he sent the car back and had the small repairs done in about ten minutes, and identified that the screw was a spare from a kit, and is replacing the component on the console that is scratched. Hey are washing my car now, and I'm thinking that this experience went way better than expected initially and when I brought the car back to go from 99% to 100% satisfaction. Tim was never defensive, and incredibly pleasant and thorough; all in all, MUCH better than expected. read more

Caliber Collision - Estimator: Tim Allen - Body Shops Near Me - Fort Worth, Texas

My bumper took over 1 month to get fixed and still wasn't right. They ordered 4 bumpers for my Toyota 4Runner, was not fitting correctly. I had a rental for over 30 days and they have charged me for the Toll fees that they promised would be taken care of, went back 3 more times to the location. I still do not have all the money back when they promised, no call backs from the Regional mgr. I still have a bumper that does not look right. read more

I never had a problem with this place when it was Craig's but once Caliber took over, I brought my car into this location for repairs after I was involved in a hit and run on the highway and will never come here again. They had my car for about 3 weeks which was fine because my insurance provided a rental, but I had to take my car back in later to have them fix several things they half-assed the first time and was left without a vehicle. When I picked up my car the second time they still hadn't fixed couple things and they had to take it back for a third time! The light gray headliner was covered in black greasy handprints which are still not completely gone because they won't come off now. They destroyed the inside of my car trying to get the old headliner off because now panels don't sit right, and a visor is falling off. The bottom line is being in an accident is already extremely inconvenient especially when it isn't your fault, so getting your car repaired should not add to the headache. I recommend taking your vehicle elsewhere if you need work done because they don't seem to care at Caliber about the quality of the work they're doing. read more