UPDATE 3/13/25: We ended up driving over to give them…read moreanother shot because we really need our truck's fifth gear fixed. However, we were advised to go to Standard Transmission and Gear because Diesel Works doesn't tear into transmissions like that. Which we did as we were told and drove our truck over there. I'll add a few stars for the upfront honesty. And I received a reply that they're closed every second Saturday. 3/8/25: My husband has been calling, left a message, and even drove by this morning around 8:30am (website says they open at 7am on Saturdays). However, no one was there! And there was no sign on the door stating if they'd be back later, no post on their FB page or notice on their voicemail box. I checked all avenues because I wanted to give them the benefit of the doubt, I don't like giving low stars to local businesses.

Do not use this mechanics shop for any work. They will screw up more than they fix. Came in for an…read morealignment and was told I need new parts. They bought new parts then told me they had to take parts off the old part and replace parts on the new one. They lie, they cheat, and they steal your money. they broke more than they fixed and then charged me to fix what they broke. Some of the things they broke they didn't even tell me about. I left this review once before and the owner called me and said he would make it right. Then they proceeded to break more stuff and the truck still isn't fixed. This place is a joke.

I stopped by because it's close to my school. I was impressed at how fast my tires were changed. 4…read moreweeks later I ran over something and I had to crawl the car back to the shop. They patched it and got me on the road in 20 min. Had I gone to a Discount place I would have been there over an hour. Thanks Ernies tires! You are a great value.

Took them 20 mins to rotate and balance my tires, quick easy service all for $50. Good experience!read more

Very reasonable prices and professionally ran. We will absolutely return. Thanks for the great and…read morehonest work.

I went in for an oil change and state inspection and received friendly and quick service. I highly…read morerecommend Lonestar Elite Automotive. 5 stars

Best service and price Cody is the best prices are always reasonable. Was having shaking front…read moredrive side after inspection it was a knot in front driver side and one forming front passenger side as well. Love this place !

Highly recommend Viper. Limped in at 5:15pm on a Hot Hot August afternoon and was met by Tanner who…read morewas super helpful and without hesitation said they could get me in and replace a tire for me. Had to purchase tire and was glad it was a reasonable price.

I went here to get my alignment fixed in my car and I will definitely be going back here if I have…read moreany more issues with my car. They were great and gave me a fair price for the services I needed. I also was unsure of other services I needed, and they checked them for me and didn't try to upsell me on anything. As a single woman, I really appreciate not being taken advantage of, so I definitely recommend this place. They were very nice and worked fast!

After calling a couple of businesses for quotes on getting my air filters replaced. I came across…read moreWatauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs.

Took my 2018 Toyota in 12 days ago because my lift gate would not open. Joel/Will told me the…read morestruts had gone out. Asked me to leave my car and it would be ready in two days. Friday afternoon called as I hadn't heard a word.Will told me they had the wrong struts, had to order them from KY and it would be five days. Tried to contact Joel/Will to have the drink holder in the middle row replaced, I mean why not, they were going to have the car for another week. Never got a call back. Another week goes by, no communication. Communication is NOT Pat Lobb Service's strong suit, neither is customer service. Called Wednesday to find out when my car was going to be done. I use the tollways for work and when the girl gave me the loaner she said that any tolls would be billed back to my car, not that there was a built in toll tag. Left a message for Joel/Will to please call me so I knew how long to move my toll tag to the loaner; still waiting on that call. Called 10 days after dropping it off and couldn't get a hold of Joel/Will, asked to talk to service manager, David. Said he'd check into what was going on and get back with me; that was Friday morning, not a peep. Did I mention communication is NOT their strong suit? They finally called me Saturday morning at 10:45 to tell me my car was done. Here's a funny story about communication. When I Googled Pat Lobb to call them I dialed the first number that populated, asked to speak to Bill and got VM; no surprise there. As I hung up I thought Freeman Toyota, that's not who I wanted. Guess what? Less than 60 minutes after I left that message, Bill from FREEMAN TOYOTA called me back. He was concerned that they had allowed something to fall through the crack. I apologized, explained my error and we parted ways. I was so impressed with Bill and Freeman Toyota I called to speak with the manager, Dusty. Guess what? Dusty called me back. Pat Lobb - 0 / Freeman - 2. The morale of the story: Pat Lobb will not ever win back my business because they do not understand customer service and communication. I will make the long trek to Freeman Toyota because they understand what GREAT customer service means!

I had to get a recall done on my vehicle at the dealership and it was honestly kinda a nightmare…read more Firstly, let me emphasize, my technician/consultant/whatever their title is, Gustavo, was very friendly and helpful, and easy to work with. His actions are the reason it's 3 stars and not 1. The biggest issue was the wait time. It was supposed to take around 3 hours, it took 5 and a half. Unfortunately they lost my phone number and had to communicate to me through my husband as the middle man while he was at work, so I knew little to nothing when I wasn't physically there. They upsold me on a tire rotation and balancing, and a week later I had to replace 2 tires because we found a huge bulge of them and nobody had exact tires to replace just one with, so after spending nearly $300 on tire care there alone, we had to spend another $300 (and more to come due to the replacements being crap but that has nothing to do with the dealership). I would recommend any business that makes their customer wait almost 2x the estimated wait time for their service to at least offer a discount on the present service, a complimentary future service, or something. I won't be coming back to any toyota dealership if I can help it at this rate. TLDR: The people are friendly, prepare to pay out the nose, wait an insane amount of time, and say no to upsells. Do what you need and get out.

I was coming from Okc and realize my tire was falling apart and had to stop and get one. This place…read moreis dropped me in and out very fast with great customer service and a great prize for a new tire. Thank you so much!

Never ever taking my car here ever again! I took my car in to get two brand-new tires and planned…read moreto come back the next day for the alignment because I didn't have time to wait. The next day, I came back for the alignment and sat there for almost an hour, only to be told they couldn't do it because I supposedly needed lower control arm work first. But here's the kicker, they ALSO told me I needed two new tires. Two new tires...the same two tires I had literally purchased FROM THEM the day before. When I pointed that out, the guy's face said everything. Instead of approving any repairs, I took my car to the dealership where my warranty is and had them perform a complete suspension inspection. They found NOTHING wrong with my suspension or the lower arm bar control and no reason the alignment couldn't be done. What makes this even more concerning is that when I told a coworker what happened, she said her daughter had a very similar experience at this same place. I can only speak to my experience, but it left me feeling like they assumed I wouldn't question what I was being told or know enough about my own vehicle to challenge it. Maybe they thought because I'm a woman, I'd simply agree to whatever repairs they recommended. Always get a second opinion before agreeing to expensive repairs. I'm very glad I did. 09/24/25 update. My warranty service was able to do my alignment without any problems. Imagine that!

They built my C6 Z06 with outstanding work. Literal perfection. Car runs strong no leaks no weird…read morenoises just perfect.work couldn't recommend enough!

They had a difficult to source apr product in stock. Shipping was prompt and secure. Highly…read morerecommended