My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Called them to set up an appointment for a car inspection but ended up not needing their services…read more Nonetheless, they were very professional, knowledgeable, and helpful with the information they shared.

This Body Shop is First Class!! Our quote was very…read morereasonable (it was a cash price)!!! The completed work was excellent!!! Our car was finished on the time promised (actually a day early). Even though they repaired several extra scratches, the final bill was exactly the amount on the estimate! We highly recommend "Tim's Body Shop"!!!

My fiancé had his car fixed here! His car had to be fixed pretty extensive in the backend!! When we…read morepulled up after they had it finished early we were shocked at how awesome it looked! They really did an amazing job!! It looked bran new again! We knew then we went with the right company. They even were lower then the estimate then they gave us! I'm sure may not always happen but did with us! I can say we're happy customers! They were nice and kept us up on any changes they had to make in the repair process! I am recommending them to others!!

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

Hail damage to my truck. I have used Rick's before. They gave me a estimate quickly and I took it…read moreto the insurance company. No problem with insurance and Rick's arranged for my rental. Had to replace hood. They had my truck for a couple of weeks, as damage was extensive. I stopped by and asked about my truck as we were scheduled to go out of town for a few days. They indicated truck was done with exception of washing and inspection. They put the truck at the head of the line and within 20 minutes they were done. I watched them do their quality inspection, which was very thorough. I told them that I was very appreciative of their extra effort to get my truck out for my trip. I told them all I had to do is turn in my rental from Enterprise and I would be on my way. Customer Support person told me that they were an authorized representative of Enterprise and he would take care of my rental. Wow! These people are really awesome! I have used Rick's before. I will not use any other body repair shop! Job was perfect as far as I tell. I cannot find any flaw. Definitely getting monies worth here. Well the insurance company is getting true value for their dollars!

First time getting body work in the area. Took a family member's car here for body repair as our…read moreinsurance company recommended this shop. All was good until alerts on the phone showed the car being accessed well after hours. Called the next day to find out what was going on and why it's been nearly a week and no work yet. I was told they do work in the evenings throughout the week, which I wasn't going to argue. And the folks at the garage didn't let us know they had filed for more funds with the insurance company. Went to the garage the next day and found about 40 miles was put on the car, a quarter tank of gas burned, and a radio station my family member doesn't typically listen to. Long story short, we pulled the car out and going elsewhere.

Sandy, the owner is a top notch professional who does excellent work. I had sap on top of my car…read morefrom a tree and he was able to remove all of it in a timely manner and fair price. I highly recommend him for any paint and body work you may need to have done on your vehicle.

Sandy is a dedicated, hard working, genuine person who takes much care in his work. He quoted us a…read morevery reasonable price for an auto body bumper repair and had the work completed in a very timely fashion. He did an excellent job but most of all, I appreciate his sincerity in his work. I'd highly recommend him

Asked for assessment of damage to truck due to duke energy pole falling on bed of trunk. They were…read morenot able to send me an assessment, but said they would? After two weeks of games decided to go elsewhere. Would recommend you do the same.

It was a long wait before I could get an appointment to examine & estimate the damage of my car…read more Then another appointment for the actual repair. However, I dropped off my car on Monday, I got it on Friday. They even coordinated the rental car for me. David was responsible for my car. He explained very clearly what were needed to be fixed . The job was well done. They only do collision repairs. I do recommend this place if your car was involved in accident with damages

Had a great service experience today with Tindol Ford…read more Call to schedule was a breeze and the person I spoke with was very helpful to determine my needs and timing. Hota quote that was exactly in line with the final bill. Arrived right as they opened for service and was greeted immediately, confirmed what was to be done and was directed to the waiting area, where there is ample seating, free coffee or tea and vending machines. Service was completed in 35 minutes, no surprises or upsells, fast and courteous checkout and our car was well taken care of. Really pleased with our experience and treatment. Was worth going a little further out than the dealers closer to uptown who never got back to me,tried to put me through an automated maze of phone prompts and had horrible reviews to boot.

Went in because my catalytic converter was stolen and I had a tailgate recall. I told the service…read moremanager my skid plate was in the back floorboard and it needed to be replaced after the new converter was installed. Well, they forgot the skid plate, clipped a wire while they were fixing the recall on the tailgate and thought I would not notice. When they confronted the service tech, he admitted that he cut the wire and put some electrical tape around it. It took 2 more visits before they actually got everything fixed. Can't see going back for anything.

If you can pick somewhere else to take your car do it. They were recommended by my insurance…read morecompany after a not at fault accident. They kept my car for over a month without updating me. I called multiple times and was told someone would call me back but no one ever did. When I went in person they told me they had ordered the part and were waiting for it to come in. This was a lie as soon after my car was totaled out. When I went to pick up my car they had to jump it to get it running. They didn't tell me this but I saw the jump pack in the guys hand as he left my car running in front of the door. I parked my car to drop off the rental and surprise surprise the battery was dead when I went to start it again. I checked my car over and noticed that several parts were missing including my spare tire. I had to replace the battery and go back for the parts they thought nobody would notice being missing as they didn't expect me to reclaim. They seem to prefer to work with insurance companies so they can get away with minimal work, no accountability, and take parts off of your car. I wouldn't think wanting my car back in the condition I dropped it off in at minimum was a huge ask but for these guys it is. I wouldn't be surprised to find out they intentionally left my car sitting for no reason other than to run up the bill for the insurance company and get the car totaled out so they could take whatever they wanted off of it. Choose someplace else. They are not worth the damage to your car.

Handled my claim very quick, had good communication on what was going on with my car, and were very…read morefriendly people definitely would recommend this place and return for work in future if needed

Excellent customer service, great rates, and the best communication I have ever gotten! My car was…read morerepaired quickly and the work done was perfection. I would highly recommend Battleground Collision Center for any of your needs.

Customer service has been lacking at most businesses these days. Not here. These guys did a great…read morejob on my 2004 F150, even guided me in collecting replacement doors so I could keep my costs low. The doors fit perfectly. That side closes better than the undamaged side. They went the extra mile, did great work, and I feel like I got a great deal.