If you are a female I would not take your car here. They tried to rip me off and tell me I needed a…read morenew alternator. Turns out it was just the battery. I took it to another honest repair person and they told me just the battery and been driving it for months now with no issue. Nice try guys

I have always had a great experience at Mr Nobody Tire They…read morehave always been professional and prompt with my vehicle maintenance and tire replacement along with competitive pricing.

Brian and Debbie at Pack Brothers have taken excellent care of my family. We recently were involved…read morein a collision that was the other drivers fault. They helped us navigate the process including the Insurance Company. Even though they didn't need to fix my vehicle this time they do excellent work. But the real win is the customer service and support. Thank you Brian and Debbie.

I have had 6 vehicles repaired at Pack Bros over the past 30…read moreyears and was completely satisfied with all aspects of the process . They handed nearly all communication with the insurance companies while keeping me informed as well . Every vehicle was repaired to my satisfaction minus the two that were deemed a total loss . Although I have only had them repairs vehicles That were insurance claims their estimates were competitive with any other Auto Body Shops that i had received estimates from .

Unfortunately my car was involved in an accident in Charlotte and we were referred to Caliber…read moreCollision . The repairs were done on time and kept us informed throughout the experience via text. Glen was our point person and he provided detiled updates. They worked directly with our insurance and also the rental car agency. Overall , a great experience .

They did an awesome job on my car and customer service is really phenomenal. Kept me up to date…read morethrough the entire process

I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

First I did not buy from them only use them for service as they were recommended . But it is a 2025…read moreLexus that gets serviced here . I paid for service where they come pick my car up drop a loaner off etc.., both times have been disappointing to say the least . I understand Ai is very big in any industry now. But the 2026 they dropped off with the redesigned wife was like hmm wonder what they could do on ours as a trade to say trade up . Well this is where Ai has failed them because my car was there for service with the vin but that wasn't good enough had to literally get them the number of the car they had in there possession. So gave them email phone number preferred method of contact nothing . Then I call hours later to speak to a manager about this the young lady could not get anyone and said they would call me back tomorrow. Well it is tomorrow and almost closing time and nothing . Maybe they have so much business they don't need mine . Just to preference this is me trying to do more business with a place I've already had horrible experience with . Maybe it's a sign from up above . Sean Driscoll 704-718-4490 Have a blessed day .

Shocked, and so disappointed. This is an approved repair center with our insurance provider. We…read moretook our car in, and the $7,000.00 estimate placed our vehicle in a "totaled" status with my insurance. I decided to get another estimate from another repair center....$4,500.00 less! The new repair center was also shocked and said some things...let's just say I will not repeat them here. I cannot recommend Caliber. Be careful. Bad experience.

Very nice ppl up front. They did a good job. Fast and efficient service from ladies up front in…read moreoffice.

This was the first shop I went to in order to receive a quote for the repair of a scratch and dent…read morein my car. I was quoted over half of what ALL other shops and my insurance quoted the damage. They told me they were going to replace parts that don't need to be replaced at all, as well as they might even have to total my car. My car is currently valued at over 30k with about 6k worth of damages. Totaling my car is an absolute scam, and although they do have good reviews, there are also lots of reviews saying basically the same thing I'm saying here, but thank GOD I got out before working with them or signing anything. What really drove me away though was the fact that the person who did my "estimate" wasn't even a tech, and was extremely inconsiderate and rude. My car is fairly new so of course I was upset about the damage, and was just looking to get an idea of what a repair would look like. The woman kept reiterating "wow, this is a new car" over and over again after I told her multiple times that I was very upset regarding damage to a new car and nicely explaining that "yes, I understand it is a newer car." It felt as though she was belittling me the entire time, and then quoted me almost 20k worth of damage. When I expressed that I felt that was high, she insisted that if I went anywhere else that I would be making a mistake and accused me of trying to "cheap out" on a repair. She kept trying to tell me that I should go with them because they are "Honda certified" but there are plenty of other Honda certified repair shops that didn't quote me near this much or treat me with such inconsideration. Fortunately or unfortunately, I've had cars repaired before and I'm not naive to the process but this was hands down THE most unprofessional experience I've ever had.

From start to finish, Body Works Plus exceeded my expectations. The customer service was…read moreoutstanding -- friendly, professional, and genuinely caring. I loved the text updates that kept me informed of every stage of the repair process. I never once had to call for an update because they were always one step ahead. Since my insurance covered a rental, they even arranged for Enterprise to pick me up right from the shop, which made everything so convenient. When I got my car back, it looked brand new -- you would never know it had been damaged. The office staff were warm, knowledgeable, and focused on making sure I was completely happy before leaving. They truly deserve 10 out of 10 across the board! One note for anyone planning repairs: depending on the extent of your damage and your insurance company's process, repairs can take around 3-6 weeks. I dropped my car off on September 25 and picked it up Thursday, November 6. While I wasn't expecting to be without my car that long, the quality of the work and service made it absolutely worth the wait. Highly recommend Body Works Plus -- they set the standard for excellent service and craftsmanship!

Always great, honest service . The only issue is just getting an appointment because they stay so…read morebusy!

Editing this as the owner of Clements automotive In Belmont NC said, to my bad review , "we built a…read morereputation on honesty." but if you look at their website, you will see there are many people who are dissatisfied and he did not make good on my air-conditioning job as he stated in another review that he stands behind his work . He just basically said we don't have to worry about this one anymore. Bad attitude . Here's the absolute truth of what happened .. let me also add I am an exemplary citizen. I work as a F/A for American Airlines going on 30 years . A very fair person and do my best to treat everyone with respect and kindness every day. .. Took my Honda accord to get AC working. Blower worked fine but needed charged . When I picked it up, it seemed to still blow warm air but thought it needed a few minutes to get cool so I drove it home in about 4 minutes. Should have went right back but I honestly thought it needed a couple minutes to get cool and I was very close to my house. I parked the car . Then I Drove it THREE days later & it blew complete hot air . I told owner about it and he did nothing for me . (even though he states that they stand behind their work .) He said with an uncaring tone, "They can blow at any time. "Really? Drive the car home in a few minutes while it's already blowing warm air and three days later it doesn't work and it blew??? You think so? I paid several hundred dollars to have this fixed. I asked several people and they said you did something wrong. I asked several people and they said you should've made it right. I still have no air condition.. He messed up and did not take accountability and responsibility . I paid several hundred dollars. I don't even know what this dishonest person did for that much money. He certainly did not change the air cabin filter either.. I'll enclose a pic. I've been so angry. I'm only now posting about it , as I'm not a complainer but he totally ripped me off. I was going to get my oil changed there recently , but it did not sit right with me to go back and give them my business and then this all came to surface again . I could hear my dad in heaven, telling me not to go to that person . I decided to tell the truth online because it's 100% true no matter what he says . People know deep inside when they aren't doing you right . There's no way that air air-conditioning was fixed . He took my money. These people do not treat others fairly. You may get a good experience here and there, but he completely ripped me off and he knows it. Also, another huge thing, he did not lock my car when I left it there & a homeless person was in my car found rooting around on his security cameras. They called me. How horrible. Police were involved. They can't even lock people's cars at night??? His answering machine is very rude as well . He tells you not to keep calling back in a rude, impatient disgusted tone. Call and listen, Although he may change it . They did not do me any service whatsoever and stole my money by not fixing my air-conditioning. Who treats a client this way? I should have been more insistent because I know that I was correct and that he was wrong, but I left because I'm not a fighter, but guess what ??My anger and his disservice finally popped out and I'm tired of it sitting on it . So here is my response now. I got ripped off because he is dishonest and I'm patient and kind. He is dishonest. Sir, you will get yours in the end. Please stand for me and Go to J&J Auto on Beaty Dr. You'll be treated politely, better communication and better price. Everything I wrote is 100% true. If I were in court. I would raise my right hand and put my left hand on the Bible to what I just wrote. ( I just read a review from a few years ago . The owner responded and he said they stand behind everything they do, but he did not stand behind my air-conditioning job so he is a liar as well. ) He truly owes me an air-conditioning job.

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place