Highly recommend! Attentive, friendly and honest. Walk-in to have my bumper repaired, and it was…read moredone the very next day with a lower cost from the original quote. They even washed the inside and outside of my car, which was a very nice surprise. Much appreciated!

Tualatin Auto Body performed a repair on the left rear quarter panel of our VW Alltrack. No issues…read morewith the repair work. The repair and paint match appear quite good. They did have our car in their shop for an extended time, reportedly due to trim part unavailability (well over 30 days). Bit hard to believe, but possible. Once picked up and back in the garage, we noted that the Entire car had considerable paint contamination due to overspray. Luckly, I have the tools and ability to remove the overspray, which required about 5 hours of paint correction, polishing, and resealing the paint. A pro detailer would have charged over $300 for this same work. So, in conclusion; good repair work, less than good attention to detail, regarding the condition of the car as it was returned.

My van was rear ended back in December. When the insured finally got back with me about getting my…read morevan repaired, they recommended Gerber Collision. I spoke with a technician and went around the van to determine what needed to be done. One of my main concerns was to make sure there wasn't any damage that would affect the driving integrity of the vehicle that I wouldn't visibly see. They assured me they would check. They said they would keep in touch throughout the process and gave me an ETA of Jan 30 as completion. I'm happy to say they kept their promise on texting throughout with what was going on. They completed repairs on Jan 21, much earlier than the Jan 30 ETA. I went to pick up, the van was cleaned inside and out. I was given warranty on the repairs. Definitely satisfied!

Brandi did an amazing job! & Louis was so helpful with the ending in detailing my car. She kept me…read moreupdated on everything and let me know how lone it would take even though it took a little longer than expected, I got great results so it was worth it! Thank you guys!

BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

This body shop is not good, in summary…read more The car damage was light and it was an insurance claim against the person who hit my car. Small bumper damage and small door dents, the original estimate was about $3000, and kevin told me it might go up to $4000-5000. The total bill was close to $8500. They repaired the vehicle before insurance paid for it, so if the insurance decided not to, I would've been screwed. They sent me the updated estimates after the repairs were done asking if they should go ahead with them. After that they kept increasing and decreasing the total bill, as they liked. I have in my possession 3-4 different total bills. The shop had multiple different employees that I had talked to, 2 of them left, so I kept getting different promises of what will be done with my car. I had a small front scratch that kevin and Aron told me they will fix (on the house since they were small) but since they left, their notes didn't matter. The shop did "repair" those scratches on the house, but they have caused more damage. And now I will pay even more to get them fixed. The promise was complete repair, these guys took a marker and lightly covered them (pics included) The repair was delayed by 10 days. I was leaving Oregon and I had to have the car done by a certain time. They waited till the last minute to tell me they need more money from the insurance, which put me in a bad position and had to cancel my shipping car date and re-arrange flights. This was only due to them not being on top of things. The manager Steven lies blatantly and tells me he been contacting the insurance company but they don't respond. Yet when I do a quick call, they send a check within 2 days. I would also send Steven emails and left voicemails asking for updates, but he doesn't return my calls or respond to my emails. And when I did finally get in touch after 7-8 attempts, he tells me he sent me emails but they didn't go through. Even though we were sending emails back and forth when they were asking for more money. So as a man, I'm embarrassed for him to have a guy his age lie like that. Finally, and ironically enough, when I was picking my car, there was another customer with a Jeep who the shop damages her car. And when she left they were making fun of her, even though they had acknowledged the damage and the delays they caused, calling her rude because she was upset and was in a hurry. Finally, if the owner reads this, I had told the employees how Rivian is right next to me, and I have family members who work there, who will hear about your shop and how your employees behave. And even more importantly, the low quality of repairs the cars leave your shop in.

Arrived for the appointment first thing in the morning and Jose was working on another job. He…read moresaid he'd probably be able to start on it at 2:00 but would it likely be ready tomorrow (I had no way to get back to Portland) - the job was supposed to be done by noon. He could have called before I drove there to explain the situation, nope - big waste of time. I paid for the material and left. He might be skilled but organization is not one of his talents. I gave him two stars instead of one because the material was a good match (with my help and approval).

I waited over a month and 1/2 to get my truck in for repair because of their yelp reviews. First…read moredelay came when they reach out and said the parts were damaged. No problem, but that was the last time they reached out. I called on the new revised date when the truck was supposed to be finished. They told me it would now be Monday or Tuesday. I waited until that following Wednesday to call them. Was told it would be finished later that day. No call or text. Called the following day. It was finished, and they said they had left voicemails. No voicemails, no texts. I know they had the right number because of the communication about the damaged parts. Didn't finish the repairs(was told they would clean up the wheel from the impact). Left random parts in the vehicle that did not belong to my truck. I had asked if they could use my touch up paint for a scratch while it was there, and that I would pay for it. Cookie said no problem, and there would be no charge. . When I called to check status the first time, reminded them about that. Never did it . The body works looks ok at this point. But the communication, follow thru, and integrity is, in my opinion, lacking

Was heartbroken when someone hit my Crosstrek and caused damage along the entire length of the…read moreright side of my car. But Chris and his crew knew exactly what to do and brought my beloved Trekkie back to its original beauty. In less time than expected too. Work was flawless and immaculate. Chris handled all the insurance stuff and saved me money where he could. He knew exactly what to do and made the process seamless and hassle-free for me. So happy and grateful for the shop's honesty and great workmanship. If you need an auto body shop, Chris is your guy!

Chris was amazing helping me deal with two separate accidents with different insurance claims on my…read morecar. He always made sure to ask and prioritize what I wanted most from the repair, giving me options which ended up saving me hundreds of dollars from my out of pocket claim. He also took the time to look at another couple of issues that I was having to see if they were related to the accidents or not. I would recommend this shop to everyone!

I always give points to any business that responds to all reviews... good or bad. And the owner…read morehere always responds which adds to credibility in my book. So I took my 15 year old Hyundai Santa Fe in for an estimate on a failed factory paint job. The owner was right up front explaining the extra work to strip, sand and extensive prep work that would be required before even starting to re paint my gloss black paint. It seems to be a common flaw in the early black obsidian Hyundai paint jobs. That car in the parking lot with the huge white peeling clear coat and flat black paint under where the clear coat has peeled.... that's MY car. Hung could have low balled my estimate and called after he started with his reasons why it could not be finished within his estimate. Instead, he wrote me a note explaining why this was a manufacturing defect and should be repaired by the factory. 5 stars for being up front and trying to assist in a claim against the factory. I won't hold my breath on a favorable ruling from the factory. But if I have other work on my truck or mechanical issues... Canyon Auto Repair has established their credibility in my book. Truth be told, I kinda expected the bad news.

Worst Experience I've ever had hands down!!!! They had my…read morecar for 4 months one excuse after another Do yourself a favor and stay away from these guys totally crooked in every way.They will milk every last penny from you.

This is a very good professional place to get your car fixed, be it a change in part or buffing any…read morescratches , etc. They are reasonably priced and very kind. Had a part for my Audi fixed within an hour after receiving the part from the company and I am so grateful for being recommended to this place . Great customer service, value for your money and quality of work. 5 stars

What would be worse than not able to find a body shop to support after a collision?…read more We have a mild/medium collision that damaged both fender and bumper near the driver seat. The key problem bugging us is the driver door wouldn't open enough to get in. I am in desperate to look for an autobody to help me look into it so I can drive. Called 7-8 body shop, none of them can even schedule estimate 6-12 weeks out!! How crazy is that huh? Then I found Peter's Quality Autobody, he asked me to bring the car in the same day. He gave me an estimate in a reasonable range. In one week, I have the car fully fixed and run like a charm. Communication with Peter is simple and straight forwards. We are very satisfied with the service. I would highly recommanded if you are in a similar situation like me. Save a lot time and money :) Thank you Peter and your team.

Caliber was recommended to me by a friend in another state after my car was sideswiped in a local…read moregrocery store parking lot, and I couldn't be happier with the experience. The customer service at Caliber was outstanding from start to finish. The two friendly team members at the front desk were welcoming and helpful, and every service advisor I interacted with was professional and attentive. I was completely blown away when my vehicle was repaired in just two days. While there was a small hiccup during pickup, my service advisor immediately jumped into action and resolved the issue quickly and efficiently. A special shoutout goes to Jason Lee, who truly goes above and beyond for his customers. A dealership had left a sticker on my car more than two years ago, and despite my many unsuccessful attempts to remove it, Jason graciously took care of it for me. It's that level of service and attention to detail that sets Caliber apart. Caliber even coordinated with Enterprise to pick me up so I could get my rental car, making an already stressful situation much easier. This experience turned me into a raving fan. If I ever need collision repair services again, Caliber will be my first call. Highly recommended!

First of all, I want to say Caliber Collision did an excellent job on the body work on my car. The…read moreright passenger door had been heavily damaged and it's good as new now. They did take a little longer to do the repair than I was initially led to believe but I understand these things can happen. My only real complaint would be the customer service aspect. The man who inspected and wrote up the quote on the car was rude and unprofessional. Not knowing the process of repairing the car, I made a comment about how I thought they would simply swap out the damaged car door. He immediately got an attitude, stating that I didn't know what I was talking about. He was tired of hearing people who assumed they understood the process of body work repair and that HE was the expert, not them. He also said, "would you assume to tell a brain surgeon how to do his job?" Seriously? He was comparing himself to a brain surgeon? In my business I am often meeting customers who do not understand the process and make incorrect assumptions. I don't take it personal, and I politely explain the correct process to them. It doesn't hurt my ego in any way. Again Caliber did a fine job on the body work, but the rude employee there needs to learn how to leave his pathetically weak ego at the door when he checks in for work.