Please beware of this body shop!! They are extremely dishonest, their work is sub par and the…read morecustomer service is none existent. I had to take my car back to them four times and they never rectified the situation even after I had pictures and videos and also immediately taking my car to them showing them the work they did was not correctly don. I was met with an awful attitude and a refusal to correct their wrongs. If anyone wants to see for themselves, I have plenty of proof. I would hate to see anyone go through this painful process I have had to endure!!

I highly recommend Harrison's the staff were extremely helpful, knowledgeable and so friendly. Even…read morethe guy who took me to enterprise so sweet. Now on to my KIA the work is absolutely beautiful I'm extremely happy with it. And to put the cherry on top, they even washed and cleaned the insides. I couldn't have asked for a better job. So I give them 2 snaps a circle rewind and do it all over again. Thank you Harrison's for the perfect job.

Great staff, professional service, quality repairs.read more

since chandler has bought out mears it's gone down hill. they won't fix anything they just want to…read morereplace and are in the business of ripping off their customer. I had a trunk lid that needed some re-aligning and they wouldn't do anything unless I bought a new trunk lid and wanted to blend the rear quarter panel witch needed no paint work. it's sad to see this business go this way. I've had multiple vehicles sent there, and always recommended them to everyone. after the "service" I received today which was well just go to a scrap yard and buy one that doesn't match since you don't care then, they will never receive any of my business again nor will I be recommending them.

My daughter and I were traveling from Florida to Tennessee and the check engine light came on. We…read morecalled the BMW dealer in Macon and they had a 4-5 day wait. Called several other shops until I found this one. They took my car in the same morning. They ran a quick test and found an oxygen sensor fault. Not an urgent fix so we continued on our adventure. Karen was delightful and chatted up my daughter while we waited. Thank you for giving me peace of mind!

The owners are friendly and quite knowledgeable. Very efficient service and dependable. I was…read moretreated respectfully and advised of any other service needed: tire tread, etc. Service cost was also reasonable.

We were on a roadtrip passing through Georgia and we started having brake issues. They had the…read moreneeded parts on hand and got us back on the road in @ 2 hours. Our service advisor, Nick, was very professional and efficient.

we purchased a vehicle from them, the price they charged was higher than the price shown on the…read morewebsite. we contacted them about the discrepancy and no one bothered to call us with the reason. I would not recommend buy from them.

CamperVan Stuck in Georgia Clay Overnight !!! in a wildlife management area... I called AAA with…read moremy Plus Membership and they couldn't help me - can you believe it? They told me to "Google --towing near me-- "...... Five companies either turned us down [don't go on dirt roads, don't do 'winch-outs' any more, don't go down there this time of year, etc]. Finally, THE NEXT MORNING on Sunday, called Mike Adams and the sweetest woman said "Honey, I'm gonna get y'all outa there. My guy is out deer hunting, but I'll call him in from the woods!" Two hours later our hero in hunting camo drove down the clay road, hooked us up, pulled us out, and accepted hugs all 'round. Cannot thank this wonderful bunch enough! Review by 70-year-old adventuress :-)

My dad had to leave his truck in a parking lot due to it breaking down. Took 5 people to push it…read moreout of the drive thru lane. He ended up in the hospital with severe pneumonia and sepsis. They towed the truck of a 80 year old Veteran on Christmas Eve. I told their staff the situation, even offered to bring them documentation from the hospital for proof but no. I had to pay $455 to get the truck released and towed to his house. Absolutely no empathy.

Repairs were completed to perfection to where you would never know any damage had been done. The…read morestaff was very helpful and kept me up-to-date on all progress. All work was completed within two weeks.

This is my personal experience with this company. BEWARE!!! do not let location for you. I took my…read more2023 vehicle to this place for repairs. I took pictures before I released it to them. They took pictures a month later. They gave me a car with dirt all over it spiders all over it and a few inside., they Mitch match the car with things like silver trimming when things should be blacked out they Mitch match different spots that were customized and blacked out. My front bumper was not even completely attached. They had random scratches on the car. My dashboard is now rattling when I turn on AC there is a smell like no other that I cannot get rid of. They kept part that they had to replace that comes as a set of two so they put one on the car and kept the other. I have not received that one through mail as I requested my rim where they did their repairs are scratched up and all of these things have been verified through my pictures before I release the card to them and been confirmed by their advisor Stephanie with me and her going through a walk-through after I had to go back to location and point out new scratches and new damage, she confirmed on her iPad that certain scratches were not there. Certain things were not there. The Customer Service is very poor. Once you kindly point out things that they mismatched or did additional damage you can tell that they put you in a category as a problematic customer even if you're very pleasant so again my experience and advice is if you want your car that you take very good care of to be treated like crap and return to you looking like someone else's car not even your car that you customized and if you want very poor Customer Service and people giving you disgusting looks because they know who you are when you walk through the door then you should try them. If not, I don't recommend at all. They made right under $12,000 on my car and now I have to figure out why my car is rattling. I have these scratches on my rims. My car smells horrible when it still had the new car smell in it when they receive the car my car sleeps in a cover, nice premium garage and when I gave it to them, it was treated like crap now I have books on the inside of the car that I've had to get a professional treatment done. It's so many things. Be careful.

We were stranded on the interstate and the woman hung up on me. I understand that they take…read moreappointments only but I asked if they could make an exception since we were stranded within a mile of them. She was so rude and hung up. I was in tears. It was like I did something wrong for calling and asking a question. Our tow driver recommended them. We ended up getting towed to Atlanta Global Mini dealership and they were wonderful. It was a fixable problem and we were on our way. Like I said I fully understand it they are appointments only but could you show some empathy and explain it nicely to the next desperate motorist?

Thank you Roberts Automotive for your honesty! That is hard to find in the automotive industry…read more Thank you again!