Never trade a vehicle with them, here is their business model. They put Kelly Blue Book on their…read morewebsite to lure you in, lure you in for what your vehicle would be worth. You get the KBB estimate, decide it's not too bad. You go there and they say kbb is just a tool and their tool they use is wayyy lower based off of whatever they want to say in order to low ball the trade. Keep in mind kbb uses avg of all sales and purchases to give you these trade in prices. Well here is where you get played, they say this amount ($$) is the best we can do. They tell you they don't have a margin to be able to offer more based off "their business" model. They suggest hey we are a certified CARMX certified trade company or something like that. Send in the vin an miles and pics and they will give you a price which is usually more than our. We can use that amount as a trade and CARMAX will come pick the car up and sale it because we can't make a better profit. They already know what CARMAX offer will be and come in lower in order to insinuate CARMAX offers more because they make their profits on the finance side rather than the sale side. We guess what, they didn't sell the vehicle (little blue SUV on their lot) to CARMAX as they said they were because there is not profit in it. They chose to keep it and list it for more than $8K more lol. They lied about this on the front end and the back end in order to get you thinking they were not going to keep it to sell based off no profit to be made, then turn around and keep it to make $8k. No profit?, LOL. You would think a dealer would want home town return customers and to maintain them they build relationships of trust and mutual understanding, I have no doubt a company want to make a profit and 3 to 5K would be not unreasonable but to gauge for $8k and lie up front about it, nope!! ** This is in now way reflective of the service department, we have owned several Lexus vehicles and the service department there is very very good. I just wanted to put this out there.

Visiting from out of town and the maintenance required light appeared. This is my first service…read morewhich is covered by the dealership. I called for a rarely quick appt within 2 days at 9am. Kayla was my assigned Service Asvisor. The dealership is easy to find and plenty of space to pull up and be received. Kayla explained the first service includes tire rotation, brake check, tire check and fluids top off! The estimated wait was an hour and 45 minutes but everything was completed within an an hour and 15 Minutes. The waiting area is spacious and conducive to remote working. There are private booths for a more quiet experience! Coffee, water, sodas are available for consumption. Overall great experience, will revisit!

We were on a roadtrip passing through Georgia and we started having brake issues. They had the…read moreneeded parts on hand and got us back on the road in @ 2 hours. Our service advisor, Nick, was very professional and efficient.

My grandmother, Pam Israel, bought myself and my family a used Volvo from here back in November…read more The car was sold to her by Art Fasto. My husband and I are no longer locals here. We were trading my old car in and we had to wait to do so until we came in town for the Christmas holidays. She was very clear with Art about the fact we did not live here and would not be able to bring my car in until later. They claimed that they had "fixed everything on the Volvo" before she purchased. She even purchased it with a warranty. Immediately upon leaving town when we got the car during the holidays, we noticed that there was an issue with the gas tank. While dispensing gas, the pump will continuously shut off. We thought maybe it was just the gas station we were at. No. This happens at EVERY gas station we go to. If we do not trickle the gas in, it will stop every few seconds. Also on this trip back home, we went to plug in our phones and noticed that not a single outlet in the car worked. We decided to try and take it to a service department back home in Nashville when we were told these issues were NOT covered under warranty and those two issues alone would cost us $600-$800 to fix...EACH. We decided to schedule an appointment for Butler Chevrolet's service department to diagnose it and see what they would quote us to fix the problems since they sold us the car. The 4th of July weekend was the only long weekend we've had time to do so. My grandmother called Tuesday, July 2nd to schedule us a time to bring it in when we were in town. She spoke to a lady that scheduled us for 8 AM on Friday, July 5th. She told us that Brittany in the service department would be our contact when we came in for our appointment. Not a SINGLE mention to us that this dealership wouldn't have the capability to service a Volvo. My husband and I show up at 8 AM. He goes and speaks with Brittany who immediately gives him attitude. She tells him she was not our contact although we were told she was and said "An electrical issue on a Volvo on a Friday?" with attitude and acted annoyed we were even there even though the dealership had scheduled us days prior. Missy in the service department then tells my husband that while they could look at the vehicle there isn't much else that could be done for a Volvo at their dealership. Why would they even schedule us in the first place and have us come in for literally nothing? I would've rather been told ahead of time they wouldn't even be able to help. On top of all of this, we just had to replace every single tire on the car because the car had been sold to us with tires so worn that even 7 months in it was pointless for them to even be rotated. That was almost $1,000. I struggle to believe that these are issues they simply missed. So for Art to have proudly sold this car to her "all fixed up" is ridiculous. We were also told we would be given a list of all the fixes they did prior to sale which we never received. We are about to be over $2,000 in fixes alone to this car and we have barely even had it for 7 months. That coupled with the attitudes we have received is just poor, poor business. We will never be buying from a Butler dealership again.

What can I say about Mr. Benny... I called upon him to fix…read morean issue with the starter on my 2019 Freightliner. When he arrived he was so personable! He told me what he believed the issue was and began troubleshooting. While he was troubleshooting he was also educating me. He sent pictures of everything and explained what he was doing and why he was doing it. He even worked when it started to rain! He spent nearly 7 hours working to repair my problem. When he was finished my truck was fixed, CORRECTLY. Also, while working on my vehicle he discovered a hidden tracking device. Kinda scary finding out someone was tracking me. I own my vehicle and there should not be a tracking device. I will most certainly call Mr. Benny again. He was knowledgeable, thorough and affordable! Thank you Mr. Benny!!!

09/04/2026 Mr. Benny was a life saver. Had an airline break on our trailer and the temp outside was…read morea 114-heat index. He went out and got it fixed in such a timely manner and very professional. Thank you for you great service... CIRCLE C TRANSPORT, CALHOUN GA

Genuinely a terrible business. After installing the wrong oil filter my friend brought his vehicle…read moreback in for a correction. They said "f**ck veterans and f**ck you" to my friend.(who has been a patron for years) the company isn't worth your time and david the owner is a sorry excuse of a human.

Excellent service and friendly staff. Highly professional, these folks know what they are doing…read more Beware of the Trumptard with a sign, he's an idiot and should be institutionalized. #FDT.

GIBSONS GARAGE IS AMAZING. If I could give no stars to BUTLER NISSAN, I probably would, the only…read morereason they get one is because overall they were pleasant to talk to. However, the information given about my vehicle was WRONG and almost cost me thousands of dollars. I took my car in to be diagnosed as the Warranty company said please take it to the dealership in which we did. They tried to tell me that my transmission cooler line had rubbed against a sensor and popped it, causing the transmission to be no good and said they were throwing CVT trans codes when hooked to the scanner indicating the transmission was bad. My husband spoke to them and they said if warranty covered it, the cost would be roughly $4800.00. When they called to let us know warranty was sending an inspector out, and that warranty denied the claim I knew something was up. We have one of the best warrantys you could ask for, warranty caught on to the fact they were trying to get more money out of them. Picked my car up after they told me $7050.00 (roughly) to replace the transmission. We then asked warranty could we get a second opinion, took it to Gibsons Garage (HIGHLY RECOMMENDED), they did confirm the line was busted, and warranty would not cover the line under drive train. However they had NO trans codes coming up. They replaced the line, added a half quart, to a quart of trans fluid, and my cars been good as new, not to mention they saved me almost 7 thousand dollars. I will NEVER recommend anyone to take their car here. Theyre just out for the money and not looking out for their customer. GIBSONS GARAGE IS THE BEST, very affordable and care about getting it right the first time without ripping you a new one. Thank you to all the employees here that got my car up and running.

"They missed a dangerous wiring short I told them to check. I found it myself in 15 minutes after…read morepaying $500. When I showed them the damage, they got angry and refused to fix it."

I took my 2011 Dodge Durango to them because it needed a Wireless Interface Node. I paid them $500…read more After the FIRST repair. The keys would not communicate with the new WIN and they DIDN'T KNOW? The push to start and keyless entry would not work at all and the key fob wouldn't work from the outside unless you were standing with the vehicle. So. I take it to them again. They fix it and it seems to be fine. They forget to plug in the gas cap release button SO I TAKE IT UP THERE AGAIN!!!! Now all seems well after this last time. The keyless entry and push to start work fine but shortly after I realize from outside the vehicle pushing the buttons on my key fob only works sometimes. I replaced the key fob batteries. Doesn't help. ANNOYED to say the least. I called them and guess what they say? I NEED ANOTHER WIN?? A THIRD ONE??? And why? "Because it's a Dodge and they make terrible products." I am done. I want my money back. I want everyone to know that these guys may be great at some things but DON'T expect them to fix a WIN MODULE!!! Take it to a Dodge place and let them fix it right the first time.

The guy told us that there wasn't anything he could do but is helping us the best he can. Most…read moredefinitely recommend coming here if you need something fixed.

DISHONEST, owner lacks integrity and is lazy…read more Mechanics don't reassemble your car correctly. BEWARE. These folks are shady. They missed a lug nut on my wheels when getting new tires, let me drive around with it, and the owner went straight into defense mode and claimed that it was missing to begin with. He wouldn't refund me for the install cost and was nasty. This place is also unprofessional, they never call you when your vehicle is done despite always asking when I'm there. Additionally, the owner that sits in the back is grumpy and sighed that he had to get up and came to the counter when I was there to pickup my car. He just looked at me and kept eating his lunch when I walked in. This place is not reliable and I wouldn't trust them. The owner has no integrity or honesty.

They used to be great and I said buy your tires from Vineville tire and no other. That was when the…read moreold man was living and at himself. Now, robbie with the pop bottle rings on his fingers is running things into the ground. Liberace had better rings than that. They claim to be able to do lots of stuff mechanically with a car. The fact is, they mess up things and won't stand behind their work. Let me say that again:THEY DON'T STAND BEHIND THEIR WORK! Took my car to them because of an intermittent starter problem. Broke the bolts loose from the exhaust to get to the starter. No problem they said. Yeah, there were now more problems. They either didn't put the bolts back the way it should have been, missed a few or whatever.Rattle, rattle, rattle.Potentially dangerous now. Don't work on a car if you don't know how to repair that model. But, why let making money get in the way? duh. I later took it to another shop who said I need a new starter.Problem solved. How simple is that? How simple is robbie not catching that a starter needs replacing?It's not rocket science. Simple problem but robbie wasn't smart enough to figure that out. Typical. Took it back to them. I had the starter issue and electrical issue. They charged me cash money for saying they fixed it but didn't. I take it back and good ole robbie says "no." No what? You took cash money from me to fix it and now you think your cheap glass rings that don't even sparkle on your fingers entitles you to tell customers that when they messed customers' cars up to simply go away? Liberace wouldn't do that. I know10k gold when I see it. Not sure if it was that or simply 10k plated. Probably plated. But to parade that around on one's hand like it's a magic wand? It's very silly.He acts like royalty. I finally had to file a complaint with the CC company and a BBB complaint. They almost missed the deadline to reply to the BBB which would have defaulted in their rating down. They replied that they didn't contact me, reply or refund my money because they "knew" I had filed a charge back and I would get my money back from that. Really? Are you kidding me? Did they have to hire a rocket scientist to come up with that clever reply? Let's recap: They don't fix problems they create on your car, and don't refund money customers paid to the to fix problems. Their business model is to let credit card companies process charge backs? That's how it worked out with me. Liberace would never do this. Ladies and gentlemen, this is how they do business if you have a problem. They ignore it and if you show up, usher you out the door. Move along. Nothing to see here. Go away. We have other people to get money from. When the old man ran the place, it wasn't like this. It was wonderful. Now, robbie just messes things up and hopes that the customer goes away never to come back again if they mess things up. Go to vineville tire at your own risk. If things go well, great. If they go bad, you lose time, money and the use of your vehicle because of them. I can't believe how this guy behaves to customers. He wants one class of customer and no other. If you don't fit that model, he just tries to sparkle his rings at you like Elisabeth Taylor as if that matters. He doesn't look at thing like Miss Taylor. I recall the day that robbie was in a head on collision on Vineville Ave a few years ago. It wasn't busy that day in the shop. The old man was concerned telling me all about it. He was upset and no doubt about it. I was so very shocked what he said to me on that accident with robbie. I just couldn't believe what he said. But, I now see his point and the old man was very right. Expect to get an attitude if you go in. Expect them to think that THEY gave you a great favor by simply working on your car. Guys, keep your receipts. Use a credit card. Drive the car on the highway, look under the hood the day you get it back. Document it. Take pictures before and after. They are a "likeable" company. By that I mean, when you walk in the door, they either "like" you or they don't. If they don't. You need to leave. LEAVE! Take a gander at the gaudy rings. Maybe he doesn't know how to buy diamonds? Maybe he just doesn't know? Maybe he loves spending money on gumball machines? But wearing two such rings is something that only Liberace would do and people actually liked him. To my knowledge, robbie doesn't have a piano in the office. Liberace had more hair than robbie even if it were kept in a drawer. People take notice and will go somewhere else. The tires come from a central warehouse and are ordered usually on the day you come in. It should be the same price at the next place down the road for tires. If Vineville charges more, you know why--it's the rings. The difference with any place and others is the attitude. Vineville tire, it's not still 1958.

I have had the car I purchased from them since the 8th of August it is now October It's been HELL!…read moreGranted one problem they fixed BUT I hate being lied to. when I ask questions so I know what I'm getting into, I expect to know. Yes the car was sold "As Is" but the conditions that were explained to me is in fact lies! Its bad when a mechanic tells me "TAKEIT BACK" To hear all they did was seal parts to keep the oil from leaking with a silicon substance that is now melting off and oil is all over the place is INSANE!! They lifted my car and oil was dripping in my hands! They really got over on me! I'm a single mom looking for something safe for me and my child and is still stuck with something unsafe. 0 out of 10, I dont recommend!

They have a wonderful and very helpful staff! Each worker is very knowledgable on cars and are…read morewilling to do anything to help you out! They were very understanding of my financial issues, but they were able to help me out and provide me with a great deal! Looks can be deceiving but I definitely recommend this place to anyone! They detail and cleaned my car before I drove it off the lot! I love supporting local businesses as much as I can!