amazing workers! they help me so fast! so thankful for their kindness! They were able to fix my car with so much car and efficiency!

Rheanne and Damien Were very helpful and professional with our visit there. Damien was able to give us an estimate while were waited. Thanks, Marc and Joan Y. read more

We were hit by a glancing blow to the side of our Honda Odyssey and weren't sure whether the paint or clear coat had been compromised. The staff at Caliber Collision on Ashley Phosphate Road looked at the damage and were were able to buff it out no charge. Very friendly and helpful! read more

After receiving my truck back and being assured all was fixed, and Heather who's not a mechanic test drove it said it's perfect. Still had a wobble in rear, they missed a completely bent rear end. The new mechanic (different shop) took videos and pictures and insurance paid the 3500 $ that caliber couldn't even diagnose. Horrible repair shop stay away. read more

The entire staff has been super helpful and attentive! My repairs look great and I would definitely recommend this location.

David is a gem! My daughter's passenger door was hit in a parking lot accident as we were leaving town (heading home 800 miles away). The truck smashed the the door handle and the latch and lock would not engage. He was able to make the latch and lock work so we can get home safely. It took just a few minutes and he would not charge us for the repair. It took a few phone calls after a visit to the dealership (unable to help) and this location was recommended by another Caliber Collision location. Everyone at both locations were super friendly and helpful! I hope if you live in the area and are in need of repairs you will give them a call. read more

Don't bring your vehicles to caliber collision. After hitting a tire on i95 back in July 2018 heading home from the car show in Carlisle PA we filed a claim and USAA had us bring it to caliber on Ashley phosphate In North Charleston SC. After them having my Durango for weeks and even bringing it to the West Ashley location they still couldn't get my bumper to line up. They did a crap job touching up paint instead of just replacing the bumper. Also while in their care they managed to curb my wheels. Fast forward to today 2/26/19 my Durango is a show vehicle and we decided to replace the 17' bumper with the new performance bumper. Imagine what we found. Shitty work by caliber. The area where the clips are supposed to be were all gone. Not even like we broke it they were missing and you can see where they literally had glue holding it together. Which explains why it never lined up. Don't trust them with your vehicle. read more

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Just received a call from David. My part came in and it was installed. I'm very impressed with the courtesy, professionalism and attention to detail that was provided. I would definitely recommend this location for your Auto body work read more

I hit a deer in March. after talking to this facility, getting the vehicle evaluated by them and being told parts were on order, I called in May to ask what was going on. i was then told they wouldn't order parts until my vehicle was dropped off for repair. Their first available appointment was mid July. After nearly two weeks at the shop, I called to ask what was going on. I was asked about a pre existing condition and suddenly told it was ready for pickup. Agreed upon items from both initial inspections by Caliber were not done (transmission cooler), my bumper is on crooked, I have a new leak in a tire. my headlights are two different colors (my blue led vs their cheap halogen), a fog light that suddenly holds water after their repairs. All of my concerns were "noted" and parts were supposedly ordered, but I was begged to fill out their survey. I did because the scheduler is such a nice person. It is now late October and I have still not heard a word about my additional parts. My insurance company billed for them. But here I am, 7 months into a repair with no end in site. read more

This shop was recommended by USAA and that was good enough for me. Timeliness was a big factor in my particular situation and they did a good job of moving the process along and keeping me informed. Jason, the Center Mgr. was particularly helpful and went above and beyond the call of duty. Lifetime warranty on their work, a helpful and friendly staff and they did a great, quality job overall. I recommend this place highly. read more

Caliber Collision was a pleasure to do business with! I was rear-ended and had to go the the hassle with dealing with insurance and being without my vehicle for over a week but Caliber made it less stressful by commenting with insurance and the rental company for me. They did a great job on the repairs and made sure it was done right. They kept me updated through the process and when it was time to pick up my vehicle it was clean and ready to go! I will be happy to use them again if I ever need body repairs again. read more

Went in for a quick estimate on some minor paint scratches and they were able to fix right away with little wait. Friendly staff and great crew...they even washed my entire truck before I left. Would highly recommend to family/friends and would go there again for any future needs. read more