Requested body fender realigned on my 2021 Mitsubishi Outlander Sport…read more The quality of the repair work done was excellent and the cost was very reasonable.!. Special shoutout to Ron Pryde who provided the estimate and repairs

Carstar is the absolute best repair shop in town from the estimator to body man they not only did a…read moregreat job they went beyond what had to be done. Had other estimates carstar beat all by thousands and the work was perfect

I had a rather minor accident when someone backed into my car in a parking lot. So since this was…read morenot a big money job, I didn't expect anything more than to have the damage fixed. There was no damage to the interior. The car was done when they said it would be done, and it had the exterior and interior cleaned. Windows washed inside and out. The vehicle is a 2017 Buick Encore, and it looks like new. The shop manager, Jamie, gave me the estimate when I first went in there. I did not know her before, but it didn't take long to understand that she was a compassionate person, and I would be very surprised if you had a problem, and she didn't make it right. It was a relief to talk to someone who did not give you the feeling they had their hand in your pocket. Bottom line - great work, great price, and management you can trust.

Govert won my allegiance after they repaired a mechanical issue for a couple hundred bucks (maybe…read moreless) that the dealership told me would cost almost two thousand. I will never, no never, return to that dealership. But I plan to return to Govert when I need repairs in the future.

I had extensive damage to my vehicle due to it being in an accident. The car was taken to Gerber…read moreCollision & Glass in Cedar Lake on the advice of my insurance agency. Gerber did an excellent job on my car. Alene called me immediately upon arrival of my vehicle. She explained everything to me which I very much appreciated. she explained what would be happening the entire time. She was absolutely wonderful. Scott at this location called me with updates twice a week. I knew exactly what was happening. He was great. The car was done on time and it was perfect. Their team and painter who fixed my car did such an amazing job. They truly are a talented team. You cannot tell at all that anything was fixed on my car. I appreciate this business and I would use them again with no hesitation!

I wish I could give no stars! I Told my State Farm agent and to spread to others agents not to…read moresend any customers to this place and I will be sure to spread the word! I don't recommend anyone going here...EVER. The management Is unprofessional didn't feel comfortable here at all .

Had to do a frame swap on my Pro charged 2020 Ram 2500. It…read moretook about 7,8 months for stelantis to finally send in my new frame. It took this shop to swap everything over about 2-3 weeks give or take and it went smoothly. Jeff was always updating me how things were going on text, in which it kept my anxiety at bay. Once i got the truck back it looked like it came off the dealership floor because they cleaned it and went above and beyond and color matched my back and front bumper because why not it looks better and no extra cost because the bumper had to be replaced with a new one anyway. In the end i received back my truck and i can count on these guys to do a huge job in a timely manner. Thanks jeff for the help!

I leased my 2021 Ford Bronco at Castle Ford brand new…read more At the end of the last year, I took my 2021 Ford Bronco to Caliber Collision to have the top repaired under a claim from Geico after someone cut the top attempting to break in. Caliber was unable to fix it after determining it was too complicated and sent it to Castle Ford. Castle had it for at least two months while a new top was ordered and they figured out how to install it. The Bronco was then returned to Caliber Collision, where my friend picked it up for me as I was out of town on military orders. When I received the vehicle back, the clips on the passenger side of the top were broken, allowing a gap in the top (see pics attached). I called Caliber Collision who said they didn't notice it or inspect it when they picked it up from Castle and that I should take up the issue with Castle. I spoke with the service manager at Castle, who then stated they didn't notice the issue with the broken clips on the top and said should call Geico and take it up with them. Additionally , my Bronco was with Castle for well over two months and when I picked it up, it was in need of an oil change (service light was on) and also needed a recall. Castle Ford returned the vehicle to Caliber not only with a broken top (Ford knows about these issues and someone at the dealer or Caliber likely broke the top not knowing how to take it off properly) but also returned the vehicle in need of an oil change and a recall. This is absolutely unsatisfactory and I would not buy another vehicle at Castle Ford or repair my vehicle at Caliber Collision. Both parties passed the buck to each other and then Geico and left me with a Bronco with a broken top that I eventually took to another Ford Dealer who repaired the mess under warranty. STAY AWAY form Castle Ford and Caliber Collision, especially if you're a veteran as they do not respect their customers, their vehicles, or their quality of work. There was ZERO ownership of fault from either company.

I just want to send a huge thank you to Bob. My daughter was hit from behind while traveling home…read morefrom college in Virginia. Her car was not drivable home to Chicago. After calling 3 other local body shops, 2 of whom never even answered their phones, I called CDE. Bob was calm and promised me he would take care of my daughter. He removed the portion of her rear bumper that was on the ground and cut off her exhaust where it was smashed in. He calmed her down, gave her a bottle of water and got my daughter back on the road home so her car could be fixed locally. Bob, thank you from the bottom of my heart for taking care of my girl. Sincerely, Sherry Shea

I came to this place because of the great reviews on google. HUGE MISTAKE. CDE crown point…read moreCOMPLETELY RUINED my NEW car. I would NEVER recommend them. Bob and Dave were AWFUL to work with. They knew and admitted to messing up my car, but wouldn't admit it to my insurance company. After they were supposed to fix their mistakes, I feel they purposely started messing with my car. There were new scratches, noises, dings on window, white paint (my car is black), extremely noticeable swirls on my ENTIRE car. My tinted windows were ruined. THEY DID A HORRIBLE JOB ON MY CAR. ABSOLUTELY HORRIBLE. Now I'm stuck trying to find someone to fix their damage and paying for a rental since they maxed out mine.

I had a great experience at Maaco, my Advisor Roddis Hopkins, explained the process of the repair…read moreto me, he called me with updates throughout the process of the repair and more important my car looks Great!!!!

If you want to waste your time & money--bring your car here. This is the most unprofessional,…read moreinconsiderate, joke of a business. I was given a one week turn around time for my mustang by Larry. Two weeks go by without hearing anything from Larry. I then reach out to be told by Larry that my car is just now being pulled into the garage to be worked on. Another two weeks go by--making this a month my car has been at Maaco. I still haven't heard anything from Larry--so me, the paying customer, had to reach out yet again. I'm now told by Larry that "they're not going to be able to get to it until October." I'm assuming the only good reviews given to this business are reviews he paid his family to do. Save your time & money and take your business elsewhere.

Tom & Ed's has great customer service. They were very thorough and did a great job!…read more I would definitely use them again.

Tom and Ed's did a great job repairing our car! Looks brand new and the customer service was great.read more

Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.