Overall a great experience. Our truck had heavy damage and took about 20 days to fix. We got updates via txt and call about 3-4 times to let us know the progress. Only thing is if we didn't have insurance there would have been a big bill. read more

I used Caliber Collision several years ago after I was rear ended. They were very attentive to detail & made sure I was satisfied with their work. I decided to use them again for a new issue this week. They were very professional. Yessenia greeted me & was extremely helpful in taking care of my needs. My car looks great & I could not be more grateful to their kindness & help. read more

Great job by Claudio and the entire team getting my truck repaired. Although the job took a little longer than anticipated, I'm very pleased with the end result. Additionally, everybody I was in contact with extremely professional and polite. read more

This shop was recommended by my insurance company. They didn't have the staff to do the job in a timely manner so they towed my vehicle to their TO location. The paint job had to be redone due to tiny pock marks. Not happy! read more

Caliber was recommended by my insurance. I went in and same day they looked at my car and made an appointment for drop off. I was satisfied with the repairs left my car looking great. The staff was also great and helpful. The only thing that I didn't like about my experience was that they took hook retainers out of my trunk and didn't put them back. I contacted the shop and they said they would look if they can't find them they would order them. I still haven't heard back. One of my doors that was repaired has lights on the handles. The lights turn on at night when the car senses it's dark. I didn't notice because I picked up my car during the day and I overlooked it. I don't usually sit in the back of my car and it was only brought to my attention by a passenger. I'm sure it was just a cable that wasn't connected because they did had to remove the door. Over all this is a good shop but I had to give it 3 stars because of my experience. The door light isn't a very big deal but the part where I communicated with the company and they said they would get back to me and never did. read more

These guys are great. Great work and Henry, the Manager, is fantastic. Got me in right away and had my truck repaired in just a few days. Will come to them for all my body work. read more

First time using this shop for repairs and it was a good one! Website is set up very well, clear lines of communication and friendly staff. Isaiah helped fix up my car and explained the damages. Definitely recommend. read more

First and foremost, The impression I had with this shop was it was Very Professional. All their agents were very helpful Especially Lindsey! She was amazing, I Had some trouble with the Insurance company that was paying to get my car fixed and Lindsey Really took the time to relay my Concerns to The Insurance company. she made me feel like I was not just a customer, but also a friend. She always has an answer to my Questions/Concerns and was Very Courteous. I was Informed right away on the status of my vehicle without even having to call and ask. The Shop repaired my vehicle in a Timely Manner and I am Very Satisfied with the Results. I Highly recommend this Auto Repair shop to anyone Looking to get their Vehicle Fixed ! Thanks Caliber, You guys are amazing!!! read more

This was the absolute best experience I have ever had at a body repair shop. They were very professional, kept me informed with a phone call every day or so. They even picked me up at my house, 20 miles away, to return my truck. The work was so good it looked better than right off the showroom floor. I highly recommend this repair shop and give it 10 stars even though there are only 5 to select on Yelp* read more

Caliber Collision - Just got my truck back from this outstanding crew at Caliber Collision. Thanks guys. - Body Shops Near Me - Ventura, California

I just got my car back from Caliber Collision and am so pleased with the work and service. I was hit in a parking lot, and my damage was minor. Caliber made this entire process way less of a headache. The customer service and communication was top notch! Thank you for making what I thought was going to be a major headache/inconvenience a pleasant experience! read more

Very impressed! My insurance company got it right when they recommended this shop to us for the estimate and repairs of our Subaru Forester. Keith was an absolute gentlemen; very courteous, consistent with his updates (I received texts AND calls!), and very personable, all around. They did an excellent job with the body work. And the icing on the cake: the job was finished one day sooner than promised! Who runs their business like that anymore?! Great customer service + excellent body work = happy customers who let the world know about their wonderful experience with Caliber Collision. Keep up the good work! read more

Caliber collision in Ventura did an amazing job repairing the body damage to my truck. I was told the schedule would be three weeks leaving me without a vehicle during Christmas. The Caliber team expedited the repair and completed the job early so I would have a vehicle during the holidays. I very much appreciate the team working with me as well as the great repair job. read more

Caliber Collision is amazing! Everyone I encountered who worked there was very friendly and super helpful! Isaiah took a look at my car and helped me out with making my car look like nothing even happened! I highly recommend Caliber Collision! read more

Stopped by for an estimate and was so impressed. Ruben Mendoza answered all my questions and took care of my issue. Just needed a little buffing. This is definitely the place if you want nothing but the best. Thank you Ruben. I will definitely share my experience. read more

Caliber Collision did a fantastic job with my vehicle! Isaiah was very accommodating with all my request and made my vehicle look better than ever. Yesenia was always pleasant and very helpful throughout the process. I would highly recommend this place for all your body work as they do an amazing job! read more

These guys were so amazing, the service was EXCELLENT!!!!! I was so impressed with how friendly and professional they were. They explained the entire process to me, keep me up-to-date on what was going on with my car. They made this process so much more bearable. They took great care of my care and me as a customer as well. Renaldo and Edgar were amazing to work with and very helpful when it came to getting the rental car. Once done my car looked amamzing, it looked like brand new. This was the best service I had ever had. I will defintley come back to them for all my car needs. read more

This place was amazing! Joe was super helpful and explained the process very thoroughly. I received updated text messages throughout the process which was awesome! The staff was super helpful and accommodating to my car needs! I would def recommend this place to everyone. My car looks better than ever :) read more

Driving home from Santa Barbra, where I go to college, I hit an object on the freeway damaging the front end of my car. Called a few shops in the area but couldn't get assistance from anyone, but when I called Caliber Ventura, the manager Henry, answer the phone and politely guided me through the process of calling my insurance company and getting my car scheduled for repair. Got my Honda back and it looks brand new, I am so thankful that Henry answered the phone when nobody else would help me. Great shop, great leadership, would recommend this shop to everybody in the area read more

Highly recommended. Took the car to the Long Beach location after an accident. (Where I used to live) and they did an excellent job. Then moved to Ventura when i noticed the high beam wasn't working on one of the headlights that they had to replace. Went to the Ventura location and got it fixed within an hour. Both places were excellent!! read more

Calibur caught my car on fire during the repair process. Then they tried to conceal the damage and give me a low ball estimate to "restore" my vehicle. I had thousands of dollars more damage to my car than they admitted. Then they tried to bully me into paying for work that was allegedly completed and burnt in the fire they caused. Gildardo the manager lied to my face about having done work that he had not even started. In my opinion Caliber is run by crooks. The California Attorney General sued Caliber Collision for $50 million for fraud including representing on invoices and final bills that specific services were rendered, and demanding and accepting payment for those services, when Caliber did not perform those services; willfully departing from or disregarding accepted trade standards for good and workmanlike repair; invoicing and accepting payment from consumers and/or their insurance companies for goods and/or services that were not provided or performed; using rebuilt, used or reconditioned parts and saying they were new .... and the list goes on. Over 40 percent of the repairs done by Caliber were found by the Bureau of Automotive Repair to involve fraud. You can read about that lawsuit here: https://oag.ca.gov/news/press-releases/attorney-general-lockyer-announces-58-million-settlement-caliber-car-repair Beware. read more

Best service ever. I brought in my car after a box fell on it in the garage and had a tiny dent with some scrapes and gouges. The manager, Sergio, was able to buff the scratches out and smooth the gouge on the hood. He did it all out of kindness without a second thought. He saved me a ton of time, money, and headaches. He went out of his way to save myself money and gained none for himself. Other auto body shops quoted me over a grand to repair. Highly recommend this auto body shop. I owe Sergio and awesome staff a thousand thanks. I will take all my vehicles to caliber collision and will recommend them to everybody else. Best customer service ever!! read more

Great service, fast repair, HONEST and everyone that I dealt with regarding the repair of my vehicle was extremely friendly. Prices are reasonable and fair. This repair shop does it right the first time and honest. I would definitely recommend there service to everyone. I hope to not have to bring my car in after an accident or fender benders but if I do, it will be brought here. read more

Caliber Collision took my car in after i had been blind sided. They kept up with updates, returned my phone calls, emails, and worked well with my attorney. I had never been in a major car accident i was lost but they definitely made the process a little easier. Thank you Jerry and staff, you guys are awesome. read more

Very professional collision repair center. Matt was in charge of my repair and would update me every couple of days. Every time I went in the employees all remembered me by name. My car came out looking brand new. read more

These guys are amazing. I've never received such wonderful costumer service from anywhere before. My truck was parked and somehow managed to get hit costing over $1,500.00 in damages. Nile and Edgar took care of me right from the start. They were extremely accomidating and made the whole thing incredibly easy. I had never been in the situation before and didn't know what to expect but it was great. When I dropped my truck off for repair they have everything ready for me and called the rental car company to have me picked up. They explained everything and I was able to meet both of them that morning as they assured my truck was in good hands. I recieved follow up phone calls from them twice to update me on the status of my vehicle. I was told I would be called on Tuesdays and Thursdays and like clockwork, i was. Everything was thoroughly explained to me and I was walked through the process of how the repairs would be taking place. At no point was I concered about whether or not my truck was being taken care of or not. I fully trusted this place. When I picked up my truck, she was so beautiful---even looked better than before it was hit --- they were able to take care of a couple minor defects for me (paint chips, scratched light) and I couldn't be happier. I highly recommend Caliber for any of your bodywork needs. These guys were awesome! read more

Very dishonest. Non-communicative. Lousy service. I am a 79 year old woman who felt like I was ignored and disrespected. They seemed to be possibly working an elder abuse scam with Enterprise Rent-a-Car. They told me in person my Lexus would be done 11/12/21; was not done until 11/19/21. They called on the 19th at 5:25 pm to inform me the car was ready for pick-up. Caliber did not seem to realize I live an hour away. I was leaving to go out of town for my son's wedding from 11/20/21 - 11/27/21. Hence, I picked the car up on 11/29/21. Inadequate repairs: I called two days later to tell them my ABS brake light was still on, my tire rotation was not done properly, and the wheel key lock was stolen by them. Manager of Caliber Collision said he would send me one and never did. This was the only call from them during the entire repair process. Due to my dissatisfaction I took my car for further repairs to Lexus of Oxnard. read more

We moved to SoCal with a Lexus IS that had been damaged in NJ right before we moved. Allstate recommended Caliber to us an we are glad they did. Nile, Edgar, and Fernando were extremely courteous and understanding and communicated to us throughout the process. We got our car back the next week, right on time, and it looked like new. There was only 1 blip in the process as the bottom of the grill had a slight damage but it was not an issue as they ordered a new one and replaced it. I hope we don't need their services for a while, but I would not hesitate to use them again. Nice job Caliber! read more

Don't use these guys. They're crooks. Took my car in and they wanted to charge me over six hundred dollars to fix rear panel. Took to Fix Auto in north Oxnard on Lambert and the guy popped it out manually for free. Wouldn't let me pay him a dime. He saved me over six hundred dollars. read more

This was the best repair shop EVER! I was pretty bummed that my new van was hit and was not in the best mood about it but went to Caliber Collision after the insurance rep recommended them. First of all, my husband was out of town the week I decided to get the car fixed and Caliber made it so easy to do! I showed up with my 2 young boys and they were more than helpful to occupy the boys for me while discussing the repairs. My boys are tough too. Young and super attached but these guys were so nice and helpful and they even played hot wheels with my boys so I could get everything taken care of. And then to expedite the repairs they offered a free rental car for 3 days! Amazing!!! Their work is guaranteed for the remainder of me owning the van and it looks amazing. Like new again. And if they weren't helpful enough they cleaned out the inside of my van for me. Customer service like this is a true delight. Especially when you're dealing with repairing your car. Thanks to Caliber Collision for going above and beyond for me and my family. read more

They return your car cleaned! It looked like it had been detailed. I was referred by my auto insurance and I was quite happy. The staff were friendly and provided great service. They did a perfect job on my car with a warranty!!! It was very affordable. Try it out. read more

Took car in to be repaired after my lovely incident of backing into a trash can!! The back door of my Rav wouldn't even open. Insurance company recommended them and I do too. Top notch. Great communication from the time we started to when we picked up the vehicle. Edgar explained how it would all work and Fernando did a fantastic job updated us twice a week about he progress. They also guarantee their work. I highly recommend them. read more

I went to Caliber Collision to have my drivers side door fixed after an accident with a huge metal thing flying off a truck. I cannot tell you haw comfortable Fernando and the rest of the staff made me feel. They walked me through every step, called to update me on the status and assisted with a rental car. When I picked up my car, I was SO impressed. Not only did my door look like new but they pretty much detailed my car...inside and out. I hope I never have anything else happen to my car but if it does I will be going back to Caliber Collision! read more

This was a terrific experience. It took me months to take my car in to be have my bumper replaced and painted. It took one day for Caliber of Ventura to fix the car, deliver it to be serviced at the dealership --- and then they somehow had it detailed and ready for me that very same evening. When I picked up the car, there were no more of those parking lot and road rock marks anywhere to be found. I am so excited, it's like having a new car all over again. The service was beyond my expectations and very professional. I felt as though I was the most special person that ever walked though the doors. I will be sending anyone I talk with to Ventura Caliber. Best experience I've had with customer service in years. Thank you to such a wonderful staff. Pati read more

I can't say enough about these guys! I came back and brought them my Jeep that had a beat up fender courtesy of my brother and a snowbank. Kenny and Edgar and the crew worked their magic and damn if that fender doesn't look brand new! And once again nothing but top notch customer service...these guys could teach a class on the subject...Professors Kenny and Edgar! read more

Definitely exceeded my expectations. Clear communication, job done right. Seems like they even detailed my car. Best it has looked in 7 years. Thanks Kenny! read more

Went over there to get a quote. Met the guy he did a Expection of my car. Said he was going to email me the quote and call me. It's been 3 days and nothing. Not sure if they think I just went over there to waste my time. I went to body shop just up the road giving them 1 star because of the horrible customer service read more

Super awesome service. Everyone was very helpful and friendly and kept me up to date while my car was being fixed. Would definitely recommend. read more

Very poor job painting my front bumper. Paint is peeling off. They refuse to fix the problem. Very disappointed. First they use an aftermarket bumper, and they either not prepare the bumper properly or use the wrong paint, and now they are blaming the bumper manufacturer for using low quality materials. read more

Best service I ever had hands down. Another drive back into my car about a week ago, JUST bought the dang thing too. I use USAA insurance and they sent me to Caliber in Santa Barbara, SB didn't have the parts needed so they took it down here to Ventura to get it fixed up. I have to say, best service ever. I got a text EVERY DAY telling me the status, Nate (SB office) and Kenny (Ventura office) were awesome. They called to check in with me often, addressed all my concerns and then there was the car. My car came back looking better than when I first bought it. Beautiful work, just artisan level craft for the plastic molding they repaired. The car looks beautiful, the service was top notch, I will NEVER use anyone else. read more

I would like to share my experience at Caliber Collision. The person who greeted me at the service center was Sandra Cruz, a service advisor. She was extremely professional, thoughtful and attentive. She explained the process and surveyed the damage to the car. She also took pictures of those areas and sent them to my husband's cell phone. She gave us water and called the rent-a-car company on my behalf because they were late. I would like to congratulate Caliber Collision for providing clients with energetic, experienced and genuine people who provide their services. read more