Awsome so happy with this clinic. Peanut is terrified of…read morevets. But Dr kolla was amazing and the staff is the most kind and caring. I decided also take my trama rescue cat Java to the vet they literally saved her life and the vet tech Gail was so amazing she was able to handle and examine my little java. Dr.kolla and this clinic I highly recommend. I had a dental and s lump removal for peanut and respitory infection for java . I have 0 complains and all positive feed back. I've been to many many vet over s span of 30 years and this one is the best so far. Thank you all west brook staff . You are the best

My experience with Westbrook Vet Clinic started out great - initially…read more Staff was really friendly and they were all excited about her, as they had never seen her breed before; a Black Russian Terrier. I then booked an appt. for her required second set of shots. (note: I spent quite awhile at that first visit, as what dog lover doesn't love to talk about their dog? LOL. I felt they were a bit 'heavy handed' about the insurance. But take it or leave it right? As it turned out - to get insurance for my dog; with a $250. deductible it would have cost me ONLY $500. plus per month. I just about fell on the floor. I was stunned that anyone could say that with a straight face. Seriously?!?! Obscenely ridiculous. I don't know anyone - with or without tons of money who would EVER consider paying such extortion-like prices.) However, the part that left me VERY UNIMPRESSED was that when I went in for my appt. (you know; pre-booked for that specific service?) The vet was friendly and examined her in a small exam room. He gave her the kennel cough nasal dosing and then proceeded to tell me that they 'were out' of vaccines. Sooooo NOT COOL!! But stuff happens and although I wasn't thrilled to have to return again; it was not the end of the world. Right? So, I return when the vaccines 'came in' and I was stunned to have a 'woman from the front counter' (what were her credentials? was she a vet tech? She didn't clarify anything) She just took her leash from me and promptly WALKED AWAY WITH MY DOG (not inviting me, the owner to follow or otherwise) she went into one of the exam rooms and passed thru the rear door (closing it behind her) I, of course followed, thinking 'what the heck are you doing lady?!?!' I open the rear door to their back room - where I said "Um, I want to be WITH my dog and SEE the vaccination" and there she was giving her the injection! Of course she may well have been a trained vet assistant but I'll never know! She was quite arrogant about the whole thing and acted like I was making a big deal out of nothing. I PAID for a physical exam and expected the VET to give her the injection. (I can go to G & E Pharmacy and obtain my own vaccinations for about $9 bucks. *** I have owned dogs forever and done this countless times in the past; when my pets were in great physical condition (you cannot do rabies yourself, but I had never taken any of my dogs out in the bush or forested areas so I never had rabies shots done) Needless to say, the 'in-stock' preparedness was a big FAIL but the 'woman-at-the-counter-walking-away-with-my-dog' (without explanation) was ENTIRELY UNACCEPTABLE. I have dealt with vet techs and have no problem. But in this case who knows what her training was? The ONLY reason I go to a vet is for 'THE VET'!!!! Never again. - TERRIBLE CUSTOMER SERVICE - I DO NOT RECOMMEND THIS PLACE FOR ANYONE - VERY POOR COMMUNICATION SKILLS They blew it, period.

I wish I could take back my decision to board my dog at Creekside. She was dropped off a happy,…read morefriendly and healthy 9.5 month old puppy... freshly groomed with her tail wagging. We picked her up 7-days later and did not even recognize her. She was angry, scared, damp and covered in mats. They had bathed her and there was still shampoo left in her fur. We gave her a bath at home and found a hot spot on her chest. I called Creekside the day after we picked her up and asked if there was anything we should know about our dog's stay as she was aggressive, hiding, scared and in bad physical shape. She wasn't eating or drinking. They mentioned they saw the hot spot the day before we picked her up - but failed to tell us when we did pick her up. I asked that they have their manager (in this case the vet who is affiliated) call. me. I also sent an email to their facility the day after we picked her up with the photos below. These photos were taken by the vet at an emergency vet visit on a Sunday August long weekend evening. This Emerg Vet told us there was no question this all developed while at the kennel and he would provide any write-up necessary. We spent 3-hours at an emergency vet. We stayed up until 4AM with a dog that was in so much pain she could not lie down. I did not receive a call. I did not receive an email. It is now Tuesday. Their actions suggest a lack of interest in the health and well-being of their guests. I have a $418 vet bill. I have a dog who is on 3 prescription drugs. I have a dog who was in 'excruciating pain' (our vets words) And we had to cancel our trip to the cabin due to her condition + plans with friends. I am sure this facility is a fun place for dogs... and I do not doubt that my dog had fun and received playful attention from the people who work there; however, there was no attention to the health and welfare of my dog. Disappointing. Especially given the ownership by a vet.

Please do not board your dog here. I left my Miniature Schnauzer for 3 days. When I picked her up…read moreshe looked depressed and smelled awful. They brought out a king size dog bed bent in half with her food container in the middle and handed to me. The dog bed wasn't mine and I told them so. When I picked up the dog bed to claim the food container, it drained of pee. I assumed my dog slept on this bed and was not taken out on a regular basis. I was disgusted. I asked for her leash and they couldn't find it. My son confirmed that he had left the leash with them when he dropped off my dog. He attended the Creekside Boarding. They found the leash. I washed my dog and her food container when I got home. It took some time before she returned to her normal self. This place should be closed.

I've officially decided I am never sending my dog to another kennel. This place is amazing. In the…read morepast I've always asked past kennels how my dog behaved because she's a bit of a control freak and dominate - but I always got the same canned answer "she was good" If I prodded for more info I never got an explanation which made me wonder, did my dog actually interact with any other dogs? Did she ever get out of her kennel??? That was not the case at Prairie Rose. The staff are amazing and very honest. They monitor your pet, put them on a daily routine and on top of that, they set up a profile sheet on your dog for future visits. And the cost to leave my dog there was competitively priced. My dog didn't need to talk or let me know she had a great time, I know she got treated well and had plenty of exercise because she barely moved for 3 days after! LOL LOVE IT! Thanks Prairie Rose.

If I could I would choose 6+ stars :) Our cat stayed with…read morePrairie Rose Kennels several times, and although she is not easy to deal with we were so pleased to find her happy, healthy, and seem enjoying her stay during our 3-week long vacations. We had not-so-great experience with other kennels before. But Prairie Rose girls were amazing, warm and caring. Will ever recommend only them, well worth a bit of driving...

We were in a bind when our usual kennel was booked up for the days of our trip. Cloud Nine came…read morehighly recommended. I was immediately impressed with Amanda and her responsiveness. Everything about the process was easy and painless. I loved being able to check their social media every day and see pictures and video of my dog just loving life. When we picked Roscoe, Amanda let us know exactly what he had been up to for the past week and was genuinely sad to see him go. We will absolutely be back and Cloud Nine gets all my recommendations from now on.

Spruce Valley Boarding has become my pup's second home! He goes once a week for daycare and every…read morevisit reminds me why I trust them so much. The staff are warm, attentive and clearly love what they do, as my pup runs in excited every single time. His socialization and overall confidence has grown since he started going. Getting to interact with different dogs and people in a positive, structured environment has made a difference and it shows in his behavior at home and out in the world. I love that they are active on social media and share video stories throughout the day so I can check in and see him having a great time. It gives me peace of mind. We are so glad we found Spruce Valley boarding. They treat my dog like family and I'm grateful to have a trusting facility nearby for him.

Refused my dog at the last minute…read more Bordetella vaccine was missing which has never been an issue at other kennels. Had offered to go for the "socialize" cession, that they did not go for. Vaccine issue would have been spotted ! I would have had time to find a 'B' plan. Refused to refund deposit.

Words can even begin to help me explain the gratitude I have for Coreena at 780 Kennels. As a first…read moretime dog owner I felt completely overwhelmed, not to mention the dog I adopted is a pitbull mix. We had our consult with Coreena and that's where the magic started. Everything she showed me helped right away. She gave me confidence and tools to help both me and my puppy. She took her time to get to know me and our goals so we can work together towards them. I tell her every time that she's angel, because to us, she is

My dogs have been with the team through puppy training, obedience training, private lessons, and…read moreovernight stays. I can wholeheartedly say the entire team (Adam, Nick, Angie, Corenna, and Brenda) are people I would trust my dogs with. Mully is a German Shepherd mix with anxiety and, although she loves people, she's not always so great with other dogs and she seems to have a thing about hats. Don't ask... Anyway, the team is so patient with her and practices from a place of reward training instead of punishment. My other dog, Cooper, literally whines for part of the drive home after leaving because he misses them (he LOVES his Corenna). He can tell when we're going there and bursts with excitement on the drive. It's funny. More than anything, I learn a lot from them. They make me feel like I am a good dog owner and I can overcome the things that I think I'm struggling with. They give me the tools to be better and are willing to call me out on my excuses. That part kind of sucks, but they're sweet about it. The only drawback for me is the pickup times - sometimes it's hard to get there by 6 pm due to the nature of my job, but I just work around it by only bringing the dogs to doggy day care on the days I know something urgent is unlikely. Whatever you need for your dog, I'm pretty sure they can help you figure it out in a way that works for your lifestyle.

I'm going to cheat on this one a bit and just cut and paste a Google review that Heather posted on…read moreSturgeon County Kennels. I added this business, and was surprised it wasn't listed. We can't say enough great things about this place... we love our dog to the moon and are so lucky to have such a loving, caring place for her to stay when we are out of town. But Heather said it better, so here is her review: We are fairly regular visitors to Sturgeon County Kennels, bringing our pooch JoJo in while we're out of town throughout the year. We have been bringing her here for about seven years and do not hesitate to recommend the facility to absolutely everyone we can. The team here is amazing and our girl literally power pulls us from the car to the main building each time we arrive and if her tail excitedly helicoptered any faster, she would be flying there! Aside from the most fantastic team of professionals, who we truly believe care for our dog as much as we do, the facility is very well kept and clean no matter what time of the day you arrive. A family run small business, it appears to be a busy location at peak times, so it's good to make reservations in advance. The layout is such, though, that a full house doesn't translate into over-populated and all the dogs have their own private space to roam in their kennels in addition to access to a common area outside. Our pooch JoJo is great with people and bigger dogs but isn't so keen on little dogs. The Sturgeon County team always takes note and makes sure she doesn't bother the little guys but still gets her exercise and social time with the big dogs. Last but not least, we can't say enough about Sue from the team. She truly has become a friend we look forward to seeing and our dog is so genuinely overjoyed each time she's there! Sue goes above and beyond in her customer service focus and it's more than evident she loves her job and the dogs she cares so well for. We've test driven a half dozen kennels in the Edmonton area and now look no further. We will continue to bring JoJo to her home away from home where she is cared for like at her own home. If we could give Sturgeon 10 out of five stars, we wouldn't hesitate!!

I would highly recommend VIP Pet Service. I have three cats and two of them are senior citizens…read morethat require a bit extra care - VIP Pet Service was the only one around me that was able to come and look after them twice a day. I appreciate that I did not have to put my pets into a kennel for the time that I was gone and stress them out. Paula was amazing and kept me up-to-date with what was happening at home, and the peace of mind that gave me was well worth it. Thank you!

VIP Pet Service. came to the rescue when my employer had to move out of her home to let tenants…read moremove in. VIP Pet Service collected Storm & Maggie and sat them in their home for five nights and then got them to the airport and on a plane to NFLD. There was detailed documentation completed prior to pick up. Progress reports were sent via pictures and texts to the owner which was very reassuring to her to know her animals were safe & well cared for. Thank you so much to this great team.