One of the best car buying experiences I have had. Super friendly and helpful team here helped my…read moreson get his first car. The whole process felt comfortable and exactly what we hoped for.

Ryan went the extra mile to obtain a vehicle for my Son. We showed up an hour prior to closing and…read morethey took special care for the purchase of the truck and gave a fair price on the trade in vehicle. Highly recommend this business. Is no pressure and great customer service.

Awful place to buy a car, treated as you are disturbing them when you walk in to look at a car.read more

From the owner: Vela's Auto Sales has been in business since 2008 , offering used quality cars . FREE Warranty on…read more specific vehicles . Best Prices in the Area ...... Find us on Facebook : Search : Vela's Auto Sales

Our salesman Clay and Manager Leon were absolutely great and brought a deal together that worked…read more I was able to purchase the vehicle I'd been looking for. Thank you Amarillo Mitsubishi.

Beware, this company is the biggest crook in the state. They kept my car two weeks and did nothing…read moreto it. And charged me $210. It was supposed to be under warranty. Then, wanted to do a tune up for $680. Beware

This is vehicle #6 from Cross Pointe & we've had nothing but great experiences with this crew. The…read moreguys are always very friendly & helpful, they've gone out of their way to make things work for us. We will be back when we're looking for our next vehicle.

So I bought a used car from Cross Pointe a little over a year ago. I spent 15,000 in cash for what…read moreI thought was a well-priced used car, with the only issues being a damaged console and a minor oil leak. However, when I went to pick it up, we discovered a rattle, which they told me they would pay to repair and sent me to a Kwik-I-Car. I was there all of ten minutes before the mechanic told me they couldn't do anything about it. The rattle was still there when i took the car to the dealership to get the oil leak fixed, and they told me they would get that fixed as well, no charge. So I sat for three-four days without a car, but thought it was fine. Then a check engine light came on. Que about a week of no car as they fixed all these issues. Then I went to pick it up, and Wallace the sales rep tried to refill the windshield cleaning fluid, only to discover the reservoir was badly damaged. So I have to get that fixed. I thought that was the end of it until today, when i tried to get my car inspected, only to discover that the horn had no wires connecting it to the steering wheel. I literally have been driving a car that is legally unable to pass inspection. I don't know if these guys just don't use good mechanics or are intentionally ignoring things, but being told "it's not like we haven't put any money into it" when i spent 15,000 of my own money doesn't feel great.

Cole, my service advisor, really took care of me and my business! True customer service and safe…read moreadvice is given by Cole and Street Toyota. Highly Recommended!

Joel from Service was incredible. I'm traveling cross country and he took great care of me and my…read morecar. They are also dog friendly which was amazing for me and my dog, Cooper.

Don't ever buy Parts from this place I order some stuff. It took like two weeks to get here. And…read morethen I ordered a couple more. I took two extra days to pick it up and they send it back.

SCAM ALERT! They "forgot" to enter my limited warranty into their system so that when I attempted…read moreto have a repair performed at the Autonation in my hometown they claimed I didn't have a warranty. I have a signed document. The only way to get my vehicle out of the local Autonation repair shop is to pay hundreds of dollars that should have been covered. I got scammed, plain and simple.

Me and my boyfriend were driving from Arizona to Georgia and our 23 Rouge went into limp mode…read morearound the Amarillo area. We ended up staying the night here and brought our car into this dealership first thing this morning and the service team is amazing. Luke from the service department was one of the nicest people to work with. They got our car in and out within 4 hours. I was worried after reading some prior reviews but i'm happy to say we had a great experience here. I definitely recommend giving this place a chance if you're around the area.

Almost four hours for a oil change and brake flush then they tried to tell me my brand new tires…read morewere worn out and needed replacing and would gladly replace them for $1100. Did I mention my tires were brand new? Why would they try such a lame scam?

The folks at Street VW go above and beyond with amazing service, second-to-none kindness, and…read moreincredible follow-through (and follow-up). I was in quite a predicament when I totaled my car 22 hours from home in the middle of the mountains in winter. I had a Jetta TDI, which I planned to keep forever, particularly now that they are off the market. Alas, I found myself living at a motel in Wyoming (Austin is home) for two weeks, navigating the insurance debacle and trying to find a new TDI remotely. (I'm a VW loyalist and given how much I roadtrip, a diesel is a necessity.) This proved no easy task, until I met James O'Neill. He had the exact car I was looking for and made committing to buying a car in TX (from Wyoming) a breeze (which isn't something that can be said lightly). He managed all the financing, negotiating, and details until I could get to Amarillo, which was weeks later. When I arrived after 8 p.m. on a Saturday night (after getting caught in a snowstorm in Colorado), the team waited for me so I could finally get in my own car and transfer all my belongings from the rental and get on the road just in time to make it to Austin for Christmas. I'd honestly expected to have to get a motel in town and wait till Monday given my arrival time; so sticking around late on a Saturday was the icing on the cake. Until they offered to return my rental car to Enterprise for me on top of that. I left in happy tears. The team has checked in with me multiple times since, just to make sure all is well given the unusual circumstances of the situation. And I couldn't be more grateful for all the meticulous care and effort they put into turning my nightmare into a dream. I've never experienced this level of customer service anywhere. As I mentioned before, I'm a VW loyalist; but now? I'm a Street VW loyalist, and would happily drive out of my way to purchase from these fellas again.

Our car died in Amarillo while we were driving home to Austin from Colorado. We had it towed to…read moreStreet Volkswagen and were initially grateful that they were open and able to see us. Everyone was friendly, and we were told the car needed a new battery. Although we paid dealership pricing, including roughly $300 for what was described as battery "programming," we were relieved to be back on the road. Two hours later, the car died again in the middle of the Texas Panhandle. After we made it home, our local repair shop found six indicators related to the EVAP system. More than a week and another $1,000 in repairs later, the car is running properly. Our local mechanic also told us that the battery Street Volkswagen sold us was not needed. The failed diagnosis was frustrating, but the reason for this review is how Street responded afterward. I called three times, sent a text, and tried the online chat to discuss what happened. I received no meaningful response. Street Volkswagen was friendly and attentive while taking our money. But the true measure of a business is how it responds when something goes wrong, and Street failed that test. I would caution Volkswagen owners in the Amarillo area to think twice before relying on Street for service. If it is your only dealership option, have another trusted mechanic in mind.

My husband and I have bought 2 cars from here and I was very impressed with their customer service!…read moreThe day after we bought the cars our salesmen called me and thanked me again for buying the cars and said if there is anything we need to not hesitate to call. We also got a free oil change when we bought our Kia and I got a call from the service department lady the next day and she thanked me personally for using them and told me to have a great 4th of July weekend. I thought that was so nice for them to take the time and call and thank us!! I've also gotten follow up calls from them and they were just making sure we were enjoying our new car!! Thank you Petes Car Smart!! Y'all are awesome!!!

Service department is no up to par. Had to go back twice in a row, to get vehicle right. Last time…read morethey lost all of my saved radio stations. And all they did was a oil change and front end alignment.

Rhett was so very nice to us. We had trouble with a check going through, it had a longer hold on it…read morethan expected. Rhett was so patient and kept communication with us through the waiting game. He was very professional, and he has nothing but the best diesels on his lot. We are so happy with our purchase, and we have recommended him to a few of our friends. If you give him a call, and you have something particular in mind, he will find what you want and call you right up. We are a family of diesel lovers and so excited to have this new addition in our family. Thank you Rhett!!

From the owner: Used Diesel Trucks 4X4 Used Cars Chevrolet GMC Dodge Ram Ford Super Duty Cummins Powerstroke Duramaxread more