That's fantastic! I think we can build around that. How about something like this: "I had an…read moreexceptional experience at the dealership. I began my service with Alex, who was great, but it was Isaiah who truly blew me away. He went above and beyond--listened carefully to my needs, addressed everything quickly, and left me truly impressed. From start to finish, the service was top-notch. I give them 100% and would absolutely recommend them." Ask for Isaiah you'll see for yourself .. thank you fellows for your great service!!!!! Keep up the great work!!!! All the b

Purchased a Civic type R on October just never got to posting my experience which was awful from…read morestart to finish. Went to buy a 2018 Gray Honda civic type R, however when I was being shown one the color which was Black & was definitely not right but the sales rep. was certain it was just color difference in online photos, I took the car for a test drive clutch felt like it was slipping in first gear but she was insisting that it was just my imagination and it went through their inspection and passed. After half way through signing the sales manager introduced himself to me only to tell me then that the car I test drove was not the 2018 but the 2021. when I asked to go see the car I was half way through signing for I was in disbelief. The 2018 in the right color was in terrible condition it needed to replace the Driver side fender, Battery, Brake pads, and all 4 tires!?!? I ended up buying the 2021 after that. A month of ownership the fork throwout bearing for the clutch goes out, Their is no clutch face left, oxygen sensor needed to be replaced as a check engine light was thrown on the dash and my serpentine belt was cracked!? After I had all of those taken cared of I immediately cancelled my Extended warranties they had sold me as well as my oil changes. DO NOT BELIEVE THEIR INSPECTIONS ON THEIR INVENTORY. HAVE A TRUSTED TECHNICIAN YOU KNOW DO ONE FOR YOU. Do yourself a favor and stay away from AutoNation, Carmax & Carvana they are all the same. The only good thing with them is when you sell your car avoid buying a car from them. I'd give them no stars if I could just a awful experience from being to end.

Not the 1st but 3rd time here! Precious was amazing thanks for the help!!!! defenit recommend going…read morewith her !

Arrived not knowing they specialize in rebuilt/salvage vehicles. The car was priced the same as…read morecomparable clean-title cars elsewhere, which felt misleading. If it had been properly discounted, that would've made sense. Ended up feeling like a waste of time.

What a great place to do business. The wife and I went to Vegas to get a used service van for our…read morebusiness. Most of the dealers we went into didn't have any in stock (even though their websites showed them having several). We found just what we were looking for here and at a great price. Both the sales person and the owner were great to work with and even held the vehicle while we had the funds transferred to us from out of state. Overall dealing here was like dealing with family; and in the good way. When we walked out the door we didn't feel like we needed to go take a shower.

Ray and Kian were amazing and made it so easy to be able to find a car that was affordable. I've…read morenever had this kind of service and all of my questions were answered. I would recommend this to everyone that needs help with finding a car that will be sustainable at the appropriate price. The environment felt like I was dealing with family members and Ray did a phenomenal job at making sure that everything all the questions that I had were answered. Thank you so much Ray and Kian!!!

Great experience buying my first car here! The team was super helpful, answered all my questions,…read moreand made the process easy. Big thanks to Julio for going above and beyond to help me get my dream car. Highly recommend!

My experience with Queen Motorcars:…read more I had my car in the shop for repair because it was involved in a hit-and-run. I thought it would be better to buy an old used car instead of renting a car. I didn't think I could afford the $ 500-a-week rental fee. I went to Queen Motorcars, and a Mercedes-Benz was listed for $3,995. I ended up putting a 3k required down payment with a 5K loan at 12% interest for 3 years. I paid it off in 8 months. They also included a $ 1,900.00 Sonsio transferable contract on the invoice that they said I HAD to pay for. They had assured me that I could transfer that contract. If I sold the car, I was walking out of the place until they said that. I test drove the car in daylight, and besides the "as is" trap, I am not a car guru to know how a bad car drives. They told me about the hood latch and the wheel inflation sensor. After I went home and looked over my paperwork, they had also included $1,300 that was nowhere stated in the documents as what it was. I went back to ask about the discrepancy amount, and they told me it was a dealer's fee. After two weeks, an engine light they had turned off came on, and I ended up paying over 5K in repairs, such as an exhaust manifold and oil leak issues. However, those issues are understandable in "as is" vehicles. However, the low-beam headlights are not. I did not drive the car at night, and the two times I did it were on high beams. I did not know it was on high beam. I took the car to PB, and they informed me that the car was in a car accident and that they had put the wrong headlight in the car, which fried the fuse circuit board for the low-beam headlights. Queens Auto Sales did not tell me about the car accident or the light issue, which is illegal to sell a car without working lights. They are guilty of predatory lending. How did I get approved for that loan when I already had a car loan, several credit cards, and a mortgage? They must have lied to the finance company about my income. I went back to try and see if they would buy back the car from me for at least 4k. The market value for this car is 8k. They said they would give me 500.00 for it! I should not have done all the repairs, but I did not want to ruin my car-buying credit by voluntarily surrendering it. If anyone knows an attorney who can help me with this, I would appreciate it.

Desiree, was our checkout agent at our purchase of our first new car... actually my wife's car…read more.. Desiree was patient, teaching the fundamentals of using all the features . I never seen my wife so concentrated, it was flawless driving with the Full Self Driving. It was so good that we celebrated at our favorite restaurant across the city! The ride was flawless, very comfortable, we are proud of Elon Musk...quite a genius, quite a visionary. But Desiree... you are also the best!

Extremely disappointing delivery experience at this Tesla location. We arrived excited to pick up…read moreour new vehicle after already paying our full down payment, only to find a deep scratch on the car during our inspection--one that clearly requires a full repaint, not a simple buffing. When we brought this up, the service on-site was unhelpful and dismissive. The representative essentially gave us an ultimatum: accept a brand-new car that already needs body shop repainting, or reject it and wait 6 to 8 weeks for a replacement. Expecting a customer to accept a repainted vehicle or face a multi-month delay for a car they've already paid for is completely unacceptable for a new vehicle purchase. Zero effort was made to help us find an expedited solution or work with us. Be extremely careful and inspect your vehicle thoroughly before taking delivery at this location.

My husband and I purchased a 2017 Jeep Wrangler unlimited big bear edition. When we found that…read morethe car did not have a towing hitch as advertised. We called the salesperson Tyrell to have him address it. He flat out told us that there was nothing he could do. The corporate office was really no help as well. We have decided that we are returning the vehicle and when we called to discuss our refund Tyrell was extremely rude and hung up on my husband. We will never be doing business with this company ever again.

Very pleasant experience visiting this location. Worked with Ty who provided amazing customer…read moreservice! His patience and willingness to allow us to have the experience we desired, made the purchase of the vehicle we decided on easier! Quick process that won't allow you to over extend your wallet because your taste and eyes allow it! . I've purchased now, 3 cars with DriveTime and do appreciate the no pressure approach. You let them know what YOUR needs, budget and expectations are and they go from there!

Super nice, helpful. Overall great service! My son's first car purchase was seamless!read more

On June 11th 2025 I went and purchased my first car from here. My very own 2011 Toyota Highlander…read morepaid for in cash from my very hard work. Matt and Ryan are friendly, patient, and understanding and they walked me through each step of the process from test drives, needing time to decide, until I was ready to make my decision and we got started with the paperwork. I appreciate their positive attitude and customer service as they assured me I was buying a good reliable Toyota with the carfax in hand. The vehicle runs and drives smooth just like it should with no lights on and it passes the smog and they threw on a free Drive Motor Company license plate cover that I will keep forever and put on all of my future cars like Ferrari's and Porsches in the near future. Thank you Matt and Ryan and me and my family will definitely be back when we need another car.

I went in to this auto seller after going into their neighbor solid motors which was a very…read moreunpleasant experience and long waiting with many buyers sitting unattended to. I walked out to go get an uber but I seen this auto dealership that was filled with 5 times as many vehicles than solid motors and when I went in I was attended to and they were quick to try and understand my frustration. Jimmy and also the head manager showed they wanted to help me get into a vehicle and get me a car that day. To put the story short this was the real dealership in the area and they are real and genuine salesmen who go the extra effort to get you into a new car and work with your situation

I just realized I got cooked on my car deal. 5k mark up from what the price was advertised online…read more Might as well shop at CarMax or Carvana.

Julio couldn't have been better to my husband and me throughout this entire process. This was so…read moremuch more than just buying a vehicle, he truly took the time to understand our situation and worked tirelessly to make something happen that we never thought was possible. Thanks to Julio, we drove away in a beautiful 2026 GMC Sierra, a truck we honestly never imagined we'd be able to own. He went above and beyond, kept us informed every step of the way, and treated us with kindness, respect, and genuine care. If you're looking for a vehicle and need someone who will fight for you, give you a chance, and make the process stress-free, go see Julio. He works miracles and truly cares about helping people. We are beyond grateful for everything he did for us and couldn't recommend him more highly!

Worst dealership to buy from. If you are on warranty they take an excessive amount of time to give…read moreyou an answer. Terrible customer service they don't answer your calls or anything for any updates.

Yogi did a great job finding a car for me, and was great with communication and facilitating the…read moreprocess. 5 stars!

They sold me one of the best vehicles I ever owned! It's my first truck and I'm very happy with it…read more It's a 2001 Ford F150 Lariat 4 by 4 and it's in great shape. It did need most of the fluids changed and the AC charged. It is 25 years old and I expected to have to do some work on it, but the body and inside is in beautiful condition. These guys were super nice and even had someone I could call for a good deal in insurance! Highly recommend!