Great place to buy a spa, delivery was on time and all went well. Josh was a big help with the…read moreorder and had a small problem after installation but Josh walked us through it. Also have in house service.

We started our search for spas a while back but life got in the way. Fast forward and I contact Hot…read moreTub Emporium online to get some pricing information. Josh contacted me and we got to talking about offerings and pricing. Straight forward and to the point. Didn't try and upsell or change our mind. We dropped in with the family to confirm and make the final purchase. Easy quick process to get our new precision 8 Hot tub. Delivery was very quick, a few days later and we are now sitting in our new spa. Delivery crew was polite and and respectful of our property. The install location was very easy so they knocked it out quickly. Went over some basics and off they went. All in all for our first spa, great experience. We would recommend anyone contact the crew at Hot Tub Emporium to see if what they sell fits your families needs. Cheers.

Daniel is your guy! What amazing customer service!!! No pressure sales and he explains everything…read moreclearly. Came out personally to get our hot tub up and running again. Thanks Daniel!!!

Randy & Daniel were awesome! Great customer service...even came to our house after 5 pm to give us…read morea tutorial on our new Caldera saltwater hot tub! Would definitely recommend!

I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

The 2 men were eating when my husband and I walked in, 3 cats sitting on the table that they were…read moreeating on. Disgusting!! We told the young man what we were looking for. 2 to 3 Seater, with a lounge. He told us nothing was available on the floor. And he showed us a brochure with diagram. I asked what was the delivery expected time, and there was no real clear answer. The older man was very sarcastic. I told him I understood about the Covid delay. I want to buy spa, I'm seriously making a decision tomorrow. He continued to be rude about delivery time. I confronted him about how rude he was acting toward me.... he actually told me "just go" !!! OMG... really couldn't believe The customer service. He was waving his hand shooing me away. Stilling in his chair, mouthing off to me. It was very upsetting , he should be embarrassed. If he treats people this bad when they first come in. Can't imagine how horrible it would be to get your hot tub. They do not allow wet test either ! Note: I went into this website and I seen the hot tub that would be suitable. The young man was too lazy to show us. I see his response: read below and you'll be able to see that he continues to be rude. Very unprofessional! For the record I love cats and all animals. Just don't want them eating on top of my dinner table.

We stopped in as we googled where to get replacement Frog Smartchlor ease replacement cartiridges…read more-- the frog website said All seasons pools and spas was a frog dealer and showed the jacuzzi brand -- after stopping in they had litte inventory and none specifc to jazuzzi as they are not a jazuzzi specifc dealer. Service was good but we decided to go back to Cali backyards as the sales rep thought these would fit our jacuzzi system as the brands they sell are similar but it wasnt guaranteed and I wouldnt be able to return if needed -- the frog set was also $10 cheaper at Cali backyards and an extra 10% off since we purchased there.

I'm so mad that I didn't realize this was a pool supply store (thought it was only an installer,…read moreand I don't know where I got the idea). A final straw at Leslie's made me look again and I'm so glad I did. It's like night and day. They are actually knowledgeable and not just trying to sell you a long list of unnecessary crap like Leslie's does. Don't take my word for it, go ahead ask a question at Leslie's and ask the same question at All Seasons. Bring a water sample to Leslie's then take an identical sample to All Seasons (protect the water sample) and see the difference. My pool is looking great!

At first they were very helpful, TJ the owner sold my wife and I the hot tub and talked to us like…read morewe didn't know anything about hot tubs (which was great) and not tremendously worried about making that sale. That is where the great service stopped. Delivery wasnt great and I've had to call a couple times just to make sure I was understanding the owners manual (not user friendly) but I got the feeling I was bothering the staff. now two weeks later I have a leak and the staff is down laying what it is. waiting back to hear when the technician will be out. I will update the review IF it deserves it.

My first spa experience started off a little bumpy, especially when it came to managing the water…read morechemistry. I've had to learn quickly, and the team at Sacramento Hot Tubs in Rocklin has been incredibly helpful along the way. I stopped by the store on Sunday, and Tatianna went above and beyond -- she offered great advice and even followed up with an email outlining her recommendations. Thanks to her, I now have a "cookbook" of steps to get my spa back on track. It's ultimately up to me to keep it balanced, but I really appreciate Tatianna taking the time to help me restart the right way. Thank you, Tatianna!

Eduardo communicates with me very easily, walked me through the whole process and then did EXACTLY…read morewhat we agreed upon, and even more. He went the extra mile and gave me a great price on top. Zero issues. Would recommend him to anyone.

After having done extensive research and getting three different quotes, we decided to go with…read moreBlack Bear Pools because of how comfortable Eduardo made us feel. He was knowledgeable, easy to communicate with and he understood our vision while being cognizant of our budget. Eduardo's team was always on time, respectful of our property and privacy. They completed our project in less than 30 days with amazing results!! They are transparent throughout the process and Greysi in the office ensures you are kept informed of any updates to the schedule. Eduardo and his team have been a dream to work with and we would recommend them to anyone looking to build a new pool or give their existing pool a fresh new look. Trust me, these guys which people haven't heard of will most definitely meet and exceed the highest expectations. Thank Eduardo for your and your team's commitment to excellent work!! We could not be happier with our new pool!

I need to give props to Tatianna, she was incredibly knowledgeable and genuinely helpful, not only…read morewhen it came to explaining how to use our hot tub but easing my mind. Before speaking with her, I wasn't sure about my purchase or that I made the right decision on which unit or honestly even the right brand/store. Tatianna helped with my concerns and doubts with a level of patience and understanding I didn't expect, especially for her age. I'm not going to lie, after originally purchasing I shopped other stores and price was absolutely on my mind as I brought in prices and info sheets of other units I had seen. She actively listened to what was on my mind, went over everything I wanted to talk about, compared other models offering pros and cons for each, reassuring and knowledgeably addressing the issues. This after sale service made all the difference and I am truly grateful for her professionalism. Thank you Tatianna for putting up with me and taking your time to make it such a great experience.

I just had the most amazing service with "Tori" from Alexander spa. I'm a current owner of a…read morebullfrog spa and absolutely love it. it's been amazing. I did have a few questions about operation needs and an ozone stabilization replacement. Anyway Tori far exceeded the meaning of true customer service. I highly recommend this company for any spa needs. Thank you

Did a great job on painting pool. Helped with the tiles work . Fast service…read more Drained pool and cleaned bottom applied epoxy paint for great price

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

We absolutely recommend California Trademark Pools to design and build your dream. We had three…read moredifferent companies come out for bids. Ryan gave the best presentation for our design. He had three different designs to look at and we fell in love with one. It was actually the exact design we had in mind. Jerry and Cory showed up on dig day and I knew right from the beginning that we chose the right company. The pool rebar was installed and then Derek and Cory did all the plumbing and electrical. I had a great time learning the "ins and outs " of the pool build. These two were so knowledgeable about every step in the process. They were so easy to talk to and spent time with me and answering all my questions. Gunite day was a blast, you really get to see the pool shape and your family dreams come together. Tile next and the crew was very very good at putting the tile on. Concrete decking next and the crew did such an amazing job that everyone that sees the work, loves it. Pebble Tec installed and water added. I was concerned about the water bill and it was about $100 to fill a 13,000 gal pool in Roseville. Not too bad. California Trademark Pools is a family owned business and it shows. I was treated like I was part of their family from day one. I actually missed them when the job was over. We built a friendship that will last. People ask, why do I recommend them. That easy, Jerry, Ryan, Derek, Cory and all the sub-contractors for rebar, concrete, gunite, and pebble Tec were absolutely amazing to work with. When they say they will be there on a certain day/time, they will be there. That's super important to us. Jerry even came out and supervised every step in the process. If you're on the fence of what pool company to use, call Ryan at California Trademark Pools and he can give you my phone number. I have plenty more great details to add and I will give you my honest opinion.

We bought a new-build home in Lincoln, CA and had a blank canvas in our backyard. We knew we wanted…read morea pool, so we interviewed a number of pool builders in our area, ultimately selecting California Trademark Pools. Our decision to go with this company was based on many factors, including that they are family owned, local and many of our neighbors and friends had previously used them as a pool contractor and loved the results. Ryan put together a beautiful design based off our desires. Jerry, Cory, Derek and the team kicked off the construction in November, for a winter build so we would be ready for Spring. We also need to offer a shout out to their concrete sub, JR Concrete Services, who left us with an awesome pool deck. They were exceptionally responsive and professional throughout the build process. We were ready for swimming by March (brought to you by pool solar by Sierra Pacific and warm CA weather). We could not be more happy to recommend California Trademark Pools for you pool build.

Great store! Lots to choose from. Also great prices... Good…read moreselection of different kinds of gifts.

Nice selection of fun things for my indoor garden and decor. The owner is quite pleasant and…read morecheerful. Great place to check out if you're in Lincoln. Oh yeah, reasonable prices. I'll be back.