Quality of work, customer service, communication, on budget and on time! Shannon and her team helped us through every step of the creative process. We presented ideas, a budget and she and Bryan helped take care of the rest. Turf, concrete, and river rock are very expensive. I like that Shannon respected our budget and brought me back to reality when I got too creative. The crew always started on time and cleaned up. The turf is realistic and durable, holding up to two 90 pound dogs with zoomies. Bryan walked us through every step of construction, patiently sprayed out the fire pit layout on the dirt for us (after I changed them a few times)! Shannon always maintained communication about the project. Will be using California Creative Surfaces for our front porch and yard next year! Thank you! read more

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My husband and I went to the Home & Garden Expo specifically to learn more about artificial turf. We met with a handful of turf companies and set up appointments for bids with each. When Steve arrived to provide his bid, we knew he was the one. He made sure we knew that our happiness was his top priority and he even offered ways to save us money with low cost landscaping ideas. Not only did we hire him to install turf in both our front and back yards, but we also hired him to stain our concrete and do a complete overhaul to our landscaping. We couldn't be happier with the results! We get a kick seeing people walk by our front lawn and reach down to touch the grass to see if it's real. He and his wife Jennifer offer top notch service and an extremely high quality product. I recommend them to anyone interested in replacing their grass with turf! read more

California Creative Surfaces - Turf on our front lawn installed by California Creative Surfaces (one year after initial installation). LOVE LOVE LOVE! - Landscaping Near Me

Well, I delayed and delayed my review in hopes my issues would be resolved, but it has not happened. The artificial turf in my dog run was not installed correctly in Sept 2018, which is why the dogs were able to pull out 80 nails. The layers under the turf were not done correctly, which has been confirmed by other contractors. I spoke to Shannon when the problem first started and she indicated Bryan and Steve were on a hunting trip. Bryan finally contacted me in late Oct 2018 and he indicated that him and Steve were trying to find a solution (The solution is actually simple. Redo the layers below the turf correctly and install new turf). I have since reached out to Bryan over and over, and the company in a variety of ways since November 2018 with no response. It is now 2-17-19, and I have not been contacted by the company, Bryan, or Steve. I don't recommend CCS and I will be exploring all of my available options to have the problems corrected. read more

I am not really big on writing reviews but I really feel the NEED to tell someone about these guys. Steve, Brian and Carlos are Amazing! They show up ON-TIME, work fast, and the final results are Awesome! Steve is great with communication, spelled everything out so we knew Exactly what we were getting and every time we had questions or concerns.... He was there for us... Steve and his excellent crew made us feel like we were VIP's. I Would recommend California Creative Surface 100% and would use them again. Thank you for transforming my dirt lot into a resort-like setting. I LOVE my landscape read more

PROS: California Creative Surfaces seems to have an excellent turf product that carries with it one of the best warranties in the business - 15 years on the product and an additional 15 years on the installation workmanship. CONS: What ever you do, DO NOT ASK THEM FOR DETAILS ABOUT YOUR INSTALLATION OR THEY WILL RUDELY TURN YOUR JOB DOWN AS FAST AS YOU CAN SAY "WHAT THE HELL JUST HAPPENED"? Having done my job as a consumer, I requested bids from 3 different companies. the 1st company's turf quality was unsatisfactory. The 2nd company had a great selection of high grade turf and left me multiple samples in order to help me decide. That company also gave me a very detailed proposal in writing. The 3rd company, California Creative Services, had a great product with a great warranty and a very friendly consultant... or so I thought. Having received the detailed proposal from the second company it was very disappointing to find that CCS's proposal had absolutely no substance. I sent an email asking for more detail (such as what was provided by company 2) and got back a nasty email reply saying "No company will give you that type of information as it would set them up for a lawsuit. We will not be doing your job. Good luck in your search". You can imagine my shock. I was doing my due diligence but they didn't want to do theirs. I guess they have a long history of lawsuits or something. read more

I would highly reccomend this company. We met Steve at the Cal Expo Home and Landscape show. I had been wanting aggregate flooring for along time. We stopped by his booth and he was very friendly and outgoing and honest. He called us the next week and within two weeks we had our new kitchen floor. It is beautiful to say the least. He arrived on time with his crew and they were done within 3 hours. 2 Days later he came back and put all appliances back in the kitchen for me. Steve and Rosslyn Bradshaw Citrus Heights, CA read more

After having several over priced bids for my back yard putting green, I met the sales rep at at a home and garden show. Immediately you could tell he was a good business guy and he knew what they he was talking about when it came to installing a putting green. So he came over and gave a great bid for the job. After it was all said and done the putting green was perfect. On the day of install the owner showed up and personally went over all the details with me to make sure I got exactly what I wanted. In my opinion that is taking customer service to the next level. I would recommend these guys because there reliable, honest, hard working, dedicated and efficient at what they do. Based on my past experiences with other contractors its rare to get that kinda of service. Thanks again CCS you guys rock!! read more

The yard before was dreadful from lack of watering and after a couple years I just didn't care anymore. For the first time it feels like the drought is over. Steve is amazing and helped guide me with the over all design. I expected my yard to be torn up for a long time and his crew came in and flipped my yard quickly. It feels so good to see green again and never have to water or cut the grass! Thank you Steve for giving me a beautiful backyard again that I'm not embarrassed to show off to the neighbors and actually enjoy my yard. Lots more BBQ's to come! read more

Use this company! They want you to be happy with your final product! Shannon is great with fast communication and a pleasure to work with! The crew of Brian, Carlos, and Steve were amazing! Again, great communication and concern about absolute satisfaction. The worked very hard and like a well-oiled machine! They were so timely and stayed on task! I am so thrilled with their work! I will drive up to my house everyday and smile. They were proud of their work which led to a great outcome! Carlos told me I would be smiling...I am! More about Shannon...showed me great design options and they proved to be exactly what I wanted and more! She listens and wants to provide you great service! I love my grass, rocks, boulders, and plants! I admit, I would have be very generic if I had set it up myself. Shannon designed an amazing design customized for me! Then, the crew implemented it perfectly. They were professional, friendly, knowledgeable, powerful using all the right tools, and great to work with! I highly recommend this company! Use them and you will be thrilled! They are all "rock" stars! read more

Steve and his crew are awesome. After speaking with about three turf companies at the Home and Garden Show at Cal Expo, I decided to speak with one other company California Creative Surfaces (CCS) and I'm glad I did. I have a lab and about 250 square feet of lawn that I was tired of re-sodding every few months because my dog would destroy it. Steve presented a solution to my problem, pet safe turf. He came out within a few days and gave me a great price on putting turf in my backyard. I love it! My kids love it! And my dog loves it! No more brown or dead spots. My friends come over and comment me on how good my lawn looks especially with having a dog. It isn't until they feel it that they realize its turf. Their product is high quality and well worth the money. Its soft and feels great on your bare feet! I don't have to mow, water or worry about dead spots anymore. It always looks great! I would highly recommend CCS this to anyone that is going to put turf in or even thinking about it. I can't say enough great things about CCS or their product. I highly recommend them and the turf is awesome! read more

California Creative Surfaces - Turf installed by Steve and his crew - Landscaping Near Me

We would highly recommend this company. Our front and back yards are now gorgeous. Steve and Shannon are very creative, professional, and easy to work with. Their customer service is unmatched. read more

Your review helps others learn about great local businesses. This is the first time I've written a Yelp review. I felt it was necessary due to the lack of professionalism and poor customer service from Steve Morgan the scam artist owner. He doesn't return calls, nor does he guarantee his work. I would caution you to do business with this guy. He installed a putting green for me and his work was not up to par. All 3 cups on my green have come out and he never returned to replace a shabby chipping pad he installed. Steer clear of Steve Morgan the scammer!! Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Steve and his company does not return phone calls. I have a signed contract on November 8, 2018 with installation for last week of November or first week of December as long as there was not too much rain. There was some so I guessed about a week push back. Placed the first call on December 8, 2018 and still calling February 11, 2019 and not a single phone call has been returned. If you want a company who will return your phone calls, don't think about using this company. I use both Steve's cell number and their 1-800 number to leave my messages. read more

We met Shannon at the Cal Expo, and we got bids from other landscapers as well. But upon getting appraisals from other landscapers we were sold on Shannon's professionalism and product knowledge. Our concern was that our side lot was covered in flagstone and sloped toward our house, and during the heavy rains, it turned our side yard into a huge koi pond. Shannon brought Steve over and upon seeing our pond, he seemed more concerned than we were. He told us how he could landscape it and put proper drainage in. Steve informed us that they were normally booked out 6 to 8 weeks, but 2 days later, he called and said that he was concerned with the weather, and would see if he could get the job done before the next rain during a break in the weather. He brought his crew in on a Friday, and worked all weekend, which they usually don't do, and by Monday we had a beautifully landscaped yard including a putting green and retaining wall. And also, at no cost or expense to us he fixed 2 fences which were not in the contract. Tip top organization from our first meeting with Shannon to Steve's expertise, and the crew which was on time, courteous, and fast working, and did an amazing job on the cleanup. I cannot recommend this organization enough. Jim and Marge in Rocklin read more

This place is lazy. They don't like to take in work on the weekends and make many reasons to cancel. Way to turn down business!

Your response 18 months later is reflective of your service and poor quality work. 18 months later, I still have sand in my pool. I had to completely replace your terrible work. Your competitor did a great job!! read more

Steve and his crew just installed a putting green for us as well as fixed three sections of turf that were incorrectly installed by another company. We originally hired Steve for the putting green, but after our other three sections of turf were installed incorrectly by another company I asked Steve if he would be able to fix those areas when he installed the turf. He went out of his way to make sure that he could order new turf and fix the other three areas that were installed incorrectly. His crew worked very hard and was able to get everything done in just 2 days. The quality of the turf is superior to others that I have seen. It looks and feels real! I can't thank Steve enough for all he did for us, he definitely went above and beyond to help us! read more

Steve talks big but doesn't deliver. We had professional plans drawn for our front yard. All along the way, he kept wanting to change things. "I can't get this plant (grevillea) but this one is just like it without the flowers." Duh, I want it for the flowers for the hummingbirds! I ended up buying them & another plant because he said he couldn't get them. I found them at Green Acres- that's how hard they were to find! Then he promised to reimburse me after the job was done- not done! Then he wanted to extend the dry creek bed & I said, "No." Then he talked us into changing the steps that were planned & put in some ugly "lily pads" that we just replaced 2 1/2 yrs. later because we hated them so much! I'm sure they were cheaper to put in than the planned steps so it improved his profit line. The drip watering system leaked right away after the job was done. My husband called & he said he would put us on the list for repair, which never happened. My husband ended up doing the job himself. He should just stick to artificial turf. I have no complaints about that. Whenever anyone asks me who did our landscaping, I tell them I won't recommend the company. read more

After months of research and multiple bids we decided to work with California Creative Surfaces to redo our backyard in Gold River. We were very pleased with Shannon's knowledge and enthusiam to assist us with a design concept that suited our yard and needs and pocketbook. She also turned us on to financing for water conservation projects. Then we met with Steve and he was very thorough, answering more questons and shared his knowledge for landscaping ideas. We closed the deal and Steve's A Team: Carlos, Brian, Austin and Cody worked diligently and seamlessly to take care of all the details, removal, prep, installation of materials, install rock and plants, rebuilt a fence for our neighbor and us and great cleanup. These guys answered all our questions and took care of all our concerns. Also as promised, Steve was on hand to further supervise and answer questions. What a great experience!! So if you're looking to do a project like this, look no further. And we're happy to show it off. read more

Just got a request from a neighbor about who put in my artificial turf because mine looks better than any other turf that they have seen. I told them about Steve Morgan and California Creative Surfaces and passed along his phone number. That prompted me to think that I should stop and write a review about him. Steve and his crew installed artificial turf not only at my mom's home next door, but also in my front/side yard and backyard in April 2015. So it's been in for almost 3 years. I absolutely love, love, love it. I do my own yard work, so need what is quick, easy and looks good. It makes me smile when people stop and bend over to feel the grass to see if it is real or not. Maintenance is minimal. I use either a rake or a leaf blower. I remember that Steve and his crew were wonderful to work with. Everyone was personable, prompt, thorough and neat. I would never hesitate in using them again. And I love referring people to him. He, his crew, and his materials are so worth it! read more