My wife and I had been looking at boats for a very long time. We had checked out every brand and…read morebeen to nearly every dealer in Northern California. When we met Justin at NorCal MasterCraft he immediately​ put us at ease. There was no pressure to buy and he was happy to answer any and all questions we had. Making this larger of a purchase, combined with this being our first boat, it took some time and we visited Justin A LOT with questions and concerns. He was always helpful and patient. Justin even went so far as to provide a detailed and honest comparison​ of the boats we were looking at. That is what sealed the deal for my wife. We love our boat and will certainly​ look to Justin and NorCal Master Craft if/WHEN we need our next boat.

From the fantastic demonstration & delivery with Justin, the very pleasant final purchase of our…read morenew X23 with Bill, to the awesome training & support with Lysle at The Water Sports Farm, to the white gloved service with Mike T, the prompt customer service with Mike N & Kelly, to the exceptional service with James, our experience with NorCal MasterCraft all together overall has been outstanding - 5 Stars They follow through with their commitments, their techs are brilliant, the quality of service is top notch. They listen and take care of us. Our X23 is SOLID. It is a head turner. We get compliments every day on the water from NorCal's awesome color design. This boat operates and fine tunes waves so well, we absolutely love our boat and surfing sessions. Family, friends, guests, are always stoked. We love the special mesh flooring (so comfy - neat & easy to clean), heaters (are a must), bright underwater lights, very luxurious upholstery, epic folding tower, the surround sound system is so clear and just pumping. Go big, it's worth it, you won't regret it. Thank you for the exceptional experience.

My girlfriend and I had a great time renting two kayaks from this shop! The crew was super friendly…read moreand helpful, and their delivery service was very convenient! Would definitely use them again and recommend them to anyone!

Best place to rent any water sport/ boating !! We had the most amazing time at Berryessa simply…read morebecause of this team! They fill up the gas for you (only place around that doesn't charge you for gas) and if you run low while you're out on the water they come fill you up. I want to especially shout out Tessa and Jennifer in the front. We ended up changing our reservation and they were so accommodating and helpful. Jeremy and John/Jessie made me feel so comfortable with all of my questions and really cared about my family and so being safe and comfortable. Will use them next time we come out!!!

Jason pretty much played me for months and I was just stuck waiting for him and all his false…read morepromises. I'd say Jason is a normal person and easy to talk to but he is completely unorganized and unprofessional as a business person and I have no clue how he stays in business. Good luck reaching him on his business line as he almost never answers it and the voice mail was always full when I called it. The few times he did call me it was always from other numbers, a couple times my caller ID for the number showed a woman's name but luckily I still picked up to hear his latest excuses. In my first experience I could never reach anyone when I'd call the business line during business hours. But his shop is really close to my house so I just drove over one day and there he was. I needed the family boat looked at, he told me to come back in a week and drop my boat off first thing in the morning on a Wednesday. I showed up right at the appointment time he set, 9am when they open but Jason was nowhere in sight. I tried to call him but he was obviously not there yet. Sent a text to the woman's phone but he never responded. So I waited... he ended up showing up somewhere between and hour and hour and a half after start if business. Bad sign but I know shit happens. He seemed really excited to get me "Back on the water" as it was still prime summertime in the middle of July. I left my boat and he inspected it that day. I think his assessment was likely correct. He charged me around $300 for the inspection but told me he would hook me up on the actual repair. Parts needed to be ordered. I agreed. He acted super weird about ordering parts telling me that I better show up for service and not leave him with these parts. I offered a deposit and he passed saying that I seemed like a trustworthy person. At this point I would receive almost no communication or updates from Jason. I had to basically drive to his shop once a week and hope to catch him. It took around a month for him to get parts. Occasionally he couldn't remember who I was and had to go through his hand written notes to find my information, no computer. Once parts were in he told me he couldn't do the job by himself and was waiting for his one staff member to start coming back to work. Lots of excuses. He did finally text me one time in late September and said his guy should be coming back soon and he could do the job in a couple weeks. I asked for a set date and he responded probably in November. On October 31st I asked him for an update but he never followed up. On November 1st I asked again, no response. Keep in mind he had my contact information regardless of whose phone he was using. I got sick of showing up to his shop randomly just to hear excuses. So for about 6 months he got nothing done. When he first inspected my boat he took apart several parts and left them on the floor of my boat. I asked if he forgot to put them back and he said don't worry I'll have it all fixed soon. Parts are still not where they belong. At the end of the day Jason is a poor businessman and does not communicate with his customers. He left me high and dry and now I'm forced to go somewhere else and pay all over again for an inspection fee and still have not had any work completed. Bums like this do not deserve your business. I advise to avoid. Being charged an inspection fee and pushing off repair for half a year is basically stealing from customers. Time is valuable and this man wasted mine without cause or concern.

Jason is a scam artist. Don't be fooled by his smile. He worked on a 4-seater jetski, and it…read moreautomatically kept flipping over in the water. His answer was you're not turning it correctly. A huge 4-seater Jet ski shouldn't flip over while only driving 5 miles per hour. Who knows what he did to it. He also mentioned if anyone tries to sue him, Ultimate Motor Sports has full time lawyers that are his family members. Who knows how many people he's done this to. Last year he had so many bad reviews (including mine) that he somehow got removed. That's why all you see is the same 8 good reviews. Must be the lawyer thing he refers to. Jason and Ultimate Water Sports will definitely put you and your loved ones in danger by working on your water sports. Beware and be safe!

Had a wonderful experience kayaking around the Fagan marsh with friends on a warm summer weekend…read more Booking was straightforward, Drew was very pleasant to coordinate with and had everything we needed to enjoy our hour and a half on the water. Looking forward to coming back to NVP for the bioluminescent tour.

We met Tanya downtown at the river walk and she set us up with a Fagan Marsh kayak trip the next…read moreday. Loved talking with Drew beforehand, learning about wetland restoration efforts and how quickly nature can rebound. The slough was peaceful and sparkling on this sunny October afternoon. We observed cranes and fish nibbling at surface snacks. In the distance, you can see Mount Tam and a bit closer--the Brazos railroad bridge. While there is much to see and do in Napa, this experience at the end of our trip was a definite highlight.

I made an online booking and called throughout the week to ask questions since it WOULD HAVE been…read moremy first time paddle boarding. Great customer service over the phone. It made me excited to rent from this business. My booking was for 4th of July and even before I booked I did speak with them about booking and they gave me their advice. Day of, I called to let them know I'd be running a little late past my booking time, I spoke with Jamie and she said thank you for the heads up, we'll see you soon." I arrive for her to tell me that all state parks are full and she blocks bookings off after 11, knowing that I booked for 11:30. I do understand that it's a holiday and a weekend, so state parks being at full capacity is out of her hands. What I do not appreciate was her tone and attitude with us versus other customers, her not giving us a heads up knowing we were running late, and she still gave people more of the options of getting their rentals and where they can try versus what felt like she was simply dismissing us. May try to come again, but for a 2 hour drive and to receive customer service like that in person versus whoever I previously spoke to on the phone- to be determined.

I had an absolute amazing experience here today! My friends and I decided to book a time slot last…read morenight, and rent paddle boards today. We arrived, filled out the waiver, got the boards put on my car, and were on our way within about 20 min. The staff were so sweet and helpful, teaching us how to load the boards on and getting us everything we needed. We were enjoying the boards so much we called and asked to add on an extra hour, and they let us! From start to finish, renting the boards was so easy and so worth it. The prices are totally fair as well. I will totally be coming back here soon, thank you!!

What was once a worthwhile club appears to be in clear decline. From my direct experience, the…read morewarning signs are hard to ignore: management turnover, frustrated employees, and ownership that no longer seems willing to invest in the club's future. Prospective buyers should look closely before committing. The fleet is now made up of aging boats, roughly 4-6 years old, and the wear is evident. Inventory has reportedly been reduced from 9 boats to 5, including only 2 surf boats, while pricing remains unchanged. At the same time, members are being asked to move to an "unlimited bookings" model that still limits usage to no more than 3 bookings per month!!! Last season alone, boats experienced issues ranging from failed ballast pumps and broken amps to damaged railings and inconsistent availability. Yet despite reduced inventory, aging equipment, and declining service levels, ownership appears intent on maintaining the same pricing without meaningful reinvestment. Anyone considering joining should do their homework, verify the facts independently, and speak with former members. Membership has reportedly fallen from 42 to 17 and continues to trend downward. That kind of decline does not happen without reason.

The service at this place is amazing, from the person checking you in at the top parking lot, to…read moregetting you squared away down at the gas dock. Instructions were provided concisely in an easy to understand format for new drivers. We rented a Chaparral for 4 hours on Labor Day and it couldn't have gone smoother. The boat was in excellent condition and everyone had a great time. Gas came out to about $57, keeping in mind we had 5 adults, lots of food, and towed a tube during our rental period. Definitely recommend Berryessa Water Sports and will see them again soon!

I cannot recommend this company anymore. They were fast on response. They completed the job quickly…read moreand they followed up to make sure the job was completed at 110% satisfactory. I couldn't recommend these people for their great communication and quality experience more.

Over 6 months later now motor no impeller and not COMPLETE! Yet we were told was completed two…read moreweeks prior and we would be charged for it sitting COMPLETE doesn't look complete to us. Motor never given to us James wouldn't even come out. Yet Greg P wants to state on the business page as well here that the work was Professional and James plays such detailed work. FALSE ADVERTISEMENT! Only One star because you have to...