Natalie Swanson is a racist and prejudiced person. I am a brown man in the early 30s. I went to an…read moreopen house hosted by Natalie. When I walked in Natalie was talking to other visitors. Natalie stopped me from checking the house out and did not let me go upstairs. She made me wait for a few minutes while she completed her conversation with the others and then asked a dude (probably her assistant) to accompany me upstairs. The dude gave me creepy vibes and was keeping an eye on me all the time as he walked me around. It seemed like Natalie thought I might be there to steal as I walked into the open house myself. How racially motivated and prejudiced of her! Note that this was NOT an expensive multi million dollar home; this was a townhouse and had very few inexpensive items lying around. It was extremely rude and condescending of her to not let me walk around the townhouse by myself while I noticed that other visitors were able to walk around.

My experience with Natalie was excellent and exceeded my expectations. From the get-go she was a…read moreprompt and excellent communicator. She was the first agent to respond to my request to see a home, and got us in the very next day. We knew we could count on her to not only respond quickly, but to provide the right information we needed to be successful. She is very knowledgeable about homes, the home buying process, and the East Bay. When it came down to purchasing our home, we were up against 6 other offers and I can't think of another agent I would have wanted to partner with on this purchase. Thank you so much for all you did for us Natalie!

We ran into a problem several months ago with our mortgage funding transaction and found ourselves…read morein need of help from Chicago Title. Luckily, we were fortunate to have Janet assist us. She applied extraordinary energy and effort and corrected the problem almost instantly. Couldn't have been happier with the result. Perfect customer service and a delightful person. We remain very grateful for her help.

I came into Chicago Title today to drop off a check for a transaction in a tight timeline. Alex…read morehelped me beyond belief. I came in around 3:00 pm to drop off 2 checks, she took them in and got them to where I needed to go so our deal could keep it's timeline. Then I had to comeback and drop off a 2nd check too. They were able to process this one before 5:00 pm as well and get it sent in. While there both times, Alex and the rest of the staff checked on me multiple times to make sure I was helped and that was nice. Usually when you go to places of business now, you can sit there for a long time before someone even greets you, and most of the time you have to go up to them to check on what you're there for. I recommend Chicago Title for escrow/title purposes for any agent in the area looking.

When I needed someone that I could absolutely trust, I decided to call Mony Nop. I needed someone…read morewho was going to guide me through the process and help me get the most out of my home when putting it on market. Mony and his team were always available with any question big or small. When my house did go on market, I received multiple offers and Mony was there for me to weigh each offer and make the best decision for myself. I highly highly recommend Mony Nop and his team because they will have your back.

Mony is FANTASTIC! Bottom line, the best realtor we have ever had the pleasure to work with. If you…read moreare looking to buy a home in the Tri-Valley he knows the community, market, and businesses. Mony was by our side throughout the buying process and always kept us informed and reassured. He goes above and beyond for his clients, is honest, transparent, and always makes himself available to answer any question. Mony and his team are simply the best!

PMI All Bay is extremely professional and customer service oriented property management company…read more They make the process of managing your rental property easy for you. If you are a real estate investor or have just a rental property, reach out to PMI All Bay. They will take care of you!

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs. Property types we manage: Multi-Family, residential, commercial office, flex and retail buildings throughout the Bay Area, CA.

We used Old Republic Title to process our escrow on a home purchase a few months ago. They were…read moreprofessional and handled the transaction well. Stephanie I. was our escrow agent and she has our recommendation. Please keep up the nice work!.

This is just a negative star for my interactions with Angie who works there. She was so incredibly…read moreunprofessional and never returns calls. My home loan took a week to close because they kept missing papers and when I'd try to call she would never call me back, not respond to emails.

Property manager Mohammed Nadeem walked my father and I through an incredibly stressful time in our…read morelives. My parents had to move from their rental home of 16 years with a deadline. They are elderly and my mom has dementia, so this move was one of the hardest things we had to do. My first communication with Mohammed was by phone when I called to inquire if a rental house was still available. He told me that the property had just been taken. I was disappointed because the ones we liked kept getting snatched up just before we could get to them. He explained to me the laws of rental applications in CA and how you had to get yours in first. He took the time on the phone that day and taught me the name of the game. The property that I was interested in for my parents ended up having issues with their application, where it was looking like it might fall through and that we may have a chance on renting it after all, so Mohammed reached out to me. With the knowledge that I had from what Mohammed taught me before, I was able to get my parents's application in first for this house, even though we had competition, and we ended up renting it! That sounds simple, but really it was about a month long of ups and downs of will the other application really fall through and we have a chance or not? It was an incredibly stressful month! What I really appreciated was that through this time, Mohammed was always updating me on the situation. He was very timely in his responses, never making me wait long. He basically held my father's and my hand through this very stressful time. I also appreciate that Mohammed is an educated communicator. He speaks and writes English well, which is nice because I see less and less of that these days. In summary, Mohammed manages to be a very professional, punctual, helpful, and empathetic property manager, all while protecting the interests of his client, the homeowner.

I had a great experience working with Mohammad Nadeem. Very professional. All timelines met. Would…read morework with him again in a heartbeat.

I had to do a quick move across the country and needed a property manager for my home in Dublin…read more Ben is local, and I wanted someone that was familiar with the tri-valley area. From the beginning, Ben has been responsive to all my questions/concerns and has always been honest and upfront about what I needed to do and what I should expect from him as far as costs and services. He was able to find tenants within a few weeks and kept me updated on what was going on every week. His costs are reasonable and comparable to the other property management companies in the area. If you need an honest property manager with no BS, I would recommend Ben. I've been on the east coast for 2 months and everything has been great.

My agent and I contacted Ben to manage our property in Dublin while we are away. At first, he…read moreseemed responsive. He went to check our property and told us how much rent we can get. And he told us that he could manage the property for us. He told us he had a cleaning crew, wanted to do a walk through with us and then have us sign a contract. Since we were already overseas, I asked my agent to contact him and scheduled the walk-through with him. My agent drove all the way from Albany to meet him for the walk-through. He seemed nice and respectful during it. However, right after, he said he had to turn us down because he's too busy and he just signed up some new clients. If he had let us know earlier that he was too busy to take us, that would have been completely understandable. However, he did it in such unprofessional way where it just wasted my agent's time.

Originally, I thought I would have a difficult time dealing with a homeowner's association. I was…read moreworking in the capacity of a real estate broker representing a seller in one of the development that NAM managed. My seller had many issues but none due to the management company. They were issues he created upon himself. Although the association was not always able to clear up the matters I tried to help my seller with, they were the most helpful team of people I have dealt with. Each time I called into their office they would take the information I had questions on and present. Some responses were favorable and some were not. Again not due to the association. In addition I most say they were always available to assist me. I can recall several times April missed her lunch break to help me over the phone. She did not have to but she did. I really would like to thank each of them in their Livermore office for everything they did to help me and the seller. Cassandra Chambers, Broker and Owner Like Home Realty, Fairfield, CA.

Here is an email that our new management team sent to NAM with regards to the transition. Not very…read moreprofessional. They held us hostage from the moment we gave them the notice that we were terminating the contract. Dear Lydia, We are in receipt of your message indicating that your company will not release Association records until outstanding invoices are paid in full. We must remind you that under California Civil Code §§ 5210 and 5230, all books, records, and documents belong to the Association, not the management company. Withholding records -- including financials, contracts, owner ledgers, governing documents, and access credentials -- impedes the Board's ability to fulfill its fiduciary duties and may be deemed a violation of state law. Any billing dispute should be addressed through proper invoicing and collections processes. It is not appropriate or lawful to withhold Association property as leverage for payment. We are formally requesting that all records, digital access, and physical property belonging to Livermore Northwood be transferred to xxxxx Management no later than end of business, April 2, 2025. These documents are imperative to our ability to fulfill our responsibilities to the Association and ensure continuity of service for the residents. We sincerely hope this matter can be resolved quickly and professionally so we can all move forward in the best interest of the community. We are sympathetic to your desire to be made whole, and as the new managing agent, we want to assure you that we will work with the Board and make every good-faith effort to help resolve any outstanding financial matters -- including the $680.60 in question. However, the way this situation is being handled is not only detrimental to our ability to do our job, but also involves the withholding of Association property that does not belong to your firm. By blocking access to critical records and resources, you are actively hindering our performance, which negatively impacts both xxxx and the community we are here to support. All of this -- over a balance of $680.60 -- is creating unnecessary disruption. This can often feel like a small industry, and we often cross paths as colleagues. Transitions like this should reflect professionalism and collaboration, not obstruction. We sincerely hope we can move forward in a way that honors those shared standards. Finally, we were disappointed by your statement that your firm will no longer respond. Open, professional communication is essential -- especially during periods of transition that directly impact community operations and resident well-being. We hope to resolve this matter quickly and without escalation, and we look forward to your prompt confirmation of the record release.

Holly & Summer = the BEST team in real estate! Holly & Summer did an excellent job start to finish…read morewhile we had to sell my Mother-in-Laws home. Somehow they made a complex process extremely easy and efficient for us. They handled a lot of details while most of us kids were remote in socal. They were highly consultative. Their market advise was spot on, and allowed us to except the right offer at the right time to achieve the best outcome possible. They cared about our needs proving to be trustworthy. As a team they were efficient and on-point with all details. The cherry on top is that they were good friends themselves and truly good down-to-earth people with great hearts to help others. I highly recommend this dynamic duo!

They must hire from the bottom of the realtor barrel. We had a realtor schedule an appt to see a…read morehouse. We got there at 6pm and entered the home to inspect with our realtor. A Berkshire Hathaway realtor, Ofelia Hopson, was showing the home to her clients. When she saw us she bee-lined to us and started to berate us for being there. Made us feel like we were stealing something. Apparently appointments were doubled booked. Hey things happen. Technology is not perfect. Instead of taking the diplomatic approach and asking us to kindly wait outside while she finishes up ,since she was there first, she literally scoots us out like security. After later confronting her about her unprofessionalism, she claimed she was having a long day. Ms. Hobson if you are whining about having a long Sunday, you are definitely in the wrong business. Thank you Berkshire Hathaway. Now I have one less realtor to recommend.

We highly recommend Jake Fahnhorst of Keller Williams Tri-valley to anyone looking to buy a home…read more His knowledge of Livermore and the surrounding communities was invaluable! We had a long list of requirements and, at times, wondered if we were testing his patience. That was never the case. Jake remained patient, energetic, and committed throughout our search, helping us secure the home that was just right for us. Most importantly, we are absolutely delighted with our new home. Jake's guidance on how to structure our offer was instrumental in getting it accepted. We couldn't be happier with the experience and would recommend Jake without hesitation.

Jake Fahnhorst Real Estate & Team are truly the absolute best!…read more If you didn't know, Jake Fahnhorst was a colleague and fabulous teacher before becoming a realtor. He was the kind of teacher who put his whole heart into his students and gave his all to everything he did. It comes as no surprise to us that he brings that very same heart, dedication, work ethic, and commitment to his real estate clients. From the moment we decided to sell our home, Jake was right there beside us, guiding us through every single step. We were working on a very accelerated timeline, and he somehow made it all come together. He didn't just give us advice--he rolled up his sleeves, pitched in, problem-solved, paid attention to every little detail, and invested an incredible amount of his own time and energy into making sure our home was ready to shine. Thanks to Jake's expertise, sweat equity, thoughtful guidance, and outstanding marketing strategy, our home sold over asking in just 12 days! But what meant the most to us was how genuinely invested Jake was in us. He was always there--responsive, communicative, encouraging, and seemingly available 24/7. He went above and beyond at every turn, and I simply can't imagine anyone putting more care, time, energy, and personal attention into helping a family sell their home. Selling a home filled with so many years of memories is emotional, and Jake understood that, too. He made a big life transition feel exciting, manageable, and incredibly positive. The smiles on our faces say it all. We are so grateful for Jake's enthusiasm, energy, expertise, friendship, and unwavering support throughout this entire journey. His team of stagers, inspectors, contractors, handymen, marketers, videographers, deep cleaners, and assistants were also outstanding. Jake, thank you for giving us the same all-in commitment that you once gave your students. We couldn't have asked for anyone better to help us close one chapter and begin the next. #JakeFahnhorstRealEstate #LivermoreRealEstate #TriValleyRealEstate #LivermoreRealtor #SoldOverAsking #AboveAndBeyond #ClientFirst #HomeSelling #LivermoreCA #Grateful #NewBeginnings #HomeSweetHome