Nice staff and quality place. I was able to get an appointment quickly and the help I needed to get…read moremy hearing back on track. Would recommend.

Thought this was a great place but since Sunny left, it's hard to find someone in there that cares…read moreabout their patients. I decided to look elsewhere. I bought hearing aides from them which were extremely expensive, and yet when I inquire about a concern, they don't seem to care.

I brought my hearing aids in, because the right didn't turn on any more. The Tech cleaned them and…read morethey work perfectly now. Best of all. It didn't cost me anything to have them look at my device. It took about 30 minutes to clean them. They gave Recommended for me to bring them in every 3 months for a cleaning. Great customer service. Friendly staff. I forgot the Tech's name(My apologies)

Everyone from Angela and Miguel in the front office (Torrance) to Natalie, my tech person, was very…read moreprofessional, helpful and friendly. I had a very good experience getting my hearing tested and getting new hearing aids. Thank you!

I was called within hours of receiving a referral from my Dad's doctor. An appointment was made for…read morea few days later. The receptionist was friendly, office was inviting. Dr. Mahloch had called us in and her voice was loud enough for Dad to hear, but it didn't sound like she was screaming at him. We've been to other audiologists where the tonality of doctors was condescending and was not pleasant. Dr. Mahloch was the opposite and I felt she wanted to do her best to help the situation. Yes, my dad's hearing is declining, will this finally be the year he decides to get hearing aids? The jury is still out on that one, but I will keep trying.

My sons school did an audiology test and needed to come here for some further testing. Wait time…read morewas about 10 minutes or so and then test was relatively smooth. Dr Alyssa was super kind and explained a lot in detail.

My 87 year old mom's hearing had been in decline for some time now and she just didn't want to get…read morea hearing device until recently. Her concern was that it would be uncomfortable and also others would know she had a hearing aid. Someone told her she could go to Costco too but I told her I felt we should go to someone that does only hearing versus a place that sells tires, Tvs and hearing aids in hopes to have a better understanding on what are options will be. I got her to finally accept the fact that we should go see a Specialist and if it felt right we would continue and for whatever reason she was not comfortable then we would simply leave and that would be that, and we could head over to Costco to check out their option (not options). I had gotten a referral to check out Dr Leiterman as my mom's first go round and we hit the motherlode (pun intended) Not only was my mom very comfortable with Dr Leiterman she was now eager to see what he could do in helping her regain her hearing. Once her chosen earpiece arrived Dr Leiterman very patiently walked us through the process (let us not forget he has to say the same thing over and over to individuals who can't hear) but he never once showed the impatience of a man who does this day in and day out. His compassion was pure and from the heart and that helped my 87 year old mom relax and welcome this potential. Once her device was inserted he asked us to walk outside and allow the every day's sounds to enter my mom's ears. Man the immediate smile that came over my mom's face when she heard the roar of the water outside his office was priceless and as we went home she kept looking to hear this and hear that in the confines of her home. Dr Leiterman gave life's little sounds back to my mom and for that I will forever be thankful for. If you are reading this and you too have a parent or family member who mirrors my experience with my mom, go see Dr Leiterman and allow him to assist your love one regain the precious gift of hearing. The smiles you will see on their faces will make you understand you have done them a great service. She never needed to see what Costco had to offer for she knew she was at the right place with the right Audiologist.

I am not a patient of Dr. Troy Scanlon but my mother is. The care & concern that he took with my…read moremother was no less than AMAZING! I haven't had a conversation with my mother in over a year. And I live with my mother. I would get tired of constantly repeating myself only to find out that she did not hear a word i said. Dr. Troy diagnosed her & set her up with hearing aids. Yes, hearing aids as in 2 hearing aids. Now we talk all the time. In fact, she walks lightly so i have to be careful what i say, cuz she just might be in the room. The office is clean. The staff is friendly. I am very pleased with Dr. Troy & so is my mother

First time meeting JuneSoo. Easy to work with. Answered all my questions. Spent quality time with…read moreme for my hearing test, hearing aid and demonstration. Explained every question I asked. No pressure to buy. It was a very good experience

This provider really knows his stuff. He was the third specialist I consulted for hearing aids, and…read moreit was clear he has a strong technical grasp of the subject. He's kind, polite, and professional, and he took the time to walk me through every step of the process. Even though the appointment ran late--and he knew I wasn't ready to make a purchase--he continued to answer my questions patiently without ever rushing or pressuring me. It's a smaller practice, but that translates into a more personalized, white-glove level of service with excellent attention to detail--something you don't always get with larger chains. He carries a wide range of brands and is flexible in his approach, even offering the option to purchase hearing aids without a bundled service plan. He's also willing to work with you to find the right product at the right price. I highly recommend him.

Dr Hu is amazing and the office staff is kind and courteous. Easy to schedule appointments and I…read morefelt that Dr Hu is genuinely concerned about my level of satisfaction.

Rebecca Hu is attentive, thorough, and patient. She clearly explained my test results, answered all…read morequestions, and customized my hearing aids for optimal sound and fit. She is an excellent audiologist, and I highly recommend her.

I have been a customer of American Hearing & Balance for about a decade. I go to their office in…read moreTorrance, but they do have several other locations. Each time, I have been to American Hearing & Balance, I feel lucky that I found such a wonderful hearing aid office. Everyone is nice and pleasant toward me and extremely helpful. I have personally recommended many people I know to this office including my own mother. I have never been disappointed with the service that I receive. After visiting other hearing aid offices, I have to say American Hearing & Balance is by far the best hearing aid office I have found. I almost forgot to say, they have a large selection of hearing aids to choose from.

They are inept and do not know what they are doing at all. I took my mother in April for a hearing…read moretest and new hearing aids and it's July now and she still doesn't have them. They are so disorganized and misplace patient info to losing hearing aids. I should have known how horrible they were going to be when I took my mom in for her hearing test and they had lost someone else's hearing aids. They are a mess. I hope to resolve my moms situation soon and I don't have to deal with them again

I have been going to Audio RX for years, on my fourth set of hearing aids. Frank has been…read morefantastic. He takes plenty of time, listens to what my wife thinks and then gives me alternative. Usually have a hearing test once per year that Medicare takes care of. I've recommended Audio RX to several friends. The location is in a shopping mall, but I'd rather have the money spent on good people - like their staff, than on fancy office space. I just wanted to hear better and Frank and his staff have done that for me in an excellent manner. Joseph Ollivier

Frank is a con man. Gives you one price and when you go to…read morepay, price doubles. Then he lies and states the higher price was always the price. He states he never told you the lower price My wife I both feel betrayed

We were referred to Dr. Sesi's office by our pediatrician after my son's 4th ear infection in 4…read moremonths to discuss ear tubes (he was only 12 months old). I met with Dr. Sesi and immediately liked him. He was kind and friendly with my son, spent time explaining the reasoning behind the tubes, and I left feeling confident in his recommendation for the procedure. After our 5th ear infection a week or so after our first appointment, we scheduled the procedure to take place at LCOM hospital right across the street. Everything went amazingly well, there was good communication throughout pre and post op, and my son's ears look great. Others below have mentioned that the texting as the main form of communication with the office is an issue, but I didn't have any problems. If I didn't hear back about a question, I followed up and didn't have to wait more than 24 hours for a response. Everyone I dealt with from surgery scheduling to Dr. Sesi's assistant was extremely nice. I would highly recommend Dr. Sesi if you have little ones in need of ear tubes.

The office say so to text. It takes them hours to respond and they…read moreKeep asking questions not applicable to my case. We used to go direct to Dr Eapen and when she was on her own her office and care was absolutely incredible. Unfortunately the office staff is so rude, slow and difficult it makes it very difficult to see her.