If you can read this but have trouble hearing look no further and go to Melissa at Alexander…read moreAudiology. Current, kind , thoughtful and detailed oriented. The best

If you have problems with your hearing or just need a routine check, this is the place to go. I…read morehave been to other hearing specialists but this one takes the cake by far. Immaculate environment, expert service, satisfaction guaranteed!

This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful,…read moreefficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else?

Dr. Steve is the most caring and skillful person when dealing with hearing loss. He carefully…read morereviews hearing loss and presents you with options and allows for you to make the decisions appropriate for yourself. Once fitted with hearing aids, he always works to make sure the aid is helping you in the best possible manner.

I'm not a regular patient at Arcade Hearing and didn't purchase my hearing aid from them, but I…read moretook a chance and called them because my hearing aid completely blanked. The person who answered was extremely helpful and accommodating. She got me an appointment that same morning! When I got there, audiologist Mary Lewis quickly identified and solved the problem, and I was on my way. Anyone who relies on hearing aids knows what an incredible relief and necessity it is to to have them working. I'm really grateful they took me in and provided such prompt, professional service!

My 14-year-old hearing aids broke Jan 26th. At the time I wasn't sure how my insurance worked…read more(HealthNet), so I made an emergency appointment with Pacific Hearing further down Wilshire. There, they loaned me a pair of hearing aids (ReSound ENZO Q 98) and quoted me at $7800/each ($15,600/pair). There isn't much clarity on hearing aid pricing online, so I genuinely didn't know that quote was overpriced. After a month, my insurance company eventually caught up and referred me to Arcade instead, so I made my appointment mid-March. They managed to get me in pretty quickly (in 2 weeks). At the appointment I explained to Matt that I'd been demo-ing a pair of hearing aids for a month and that I'd like to see about getting the same kind. Imagine my surprise when Matt let me know they'd be $3100/each ($6200/pair) and then my insurance covered $2000. I was pretty shocked (and obviously relieved) and asked to go ahead with placing the order. I asked for white and I love them. I've worn hearing aids since I was 2 so I've never been shy about getting something colorful. My hearing aids arrived really quickly (about a week or so), but I was out of town so I delayed picking them up until today. Matt also asked if I'd like to get new molds ($85), but I'd already had mold impressions taken at Pacific, so I figured I'd wait until those came in (they wound up being $200 at Pacific, yikes). I'll definitely be sticking with Arcade going forward. Everyone was incredibly helpful throughout the process and I'm so grateful I got the referral to Arcade. Can't recommend them enough.

Kathy Harlan is a dream. she was patient with me, and i did not intend that pun, over the year it…read moretook for me to accept her counsel. Incredibly educated and astute re: hearing health. A big recommendation.

Well, both my hubby and I thought this was a one and done fix to his better hearing…read more Not exactly. He's angry that we spent the bare bones we, or rather what he, thought we could afford on devices that failed to fit his uniquely narrow ear canals. I'm angry that he failed to wear the devices (replaced with different ones, three times to no improvement, so he says) sufficiently to make the necessary brain/auditory connection. "I don't want to lose them on the street and I only want to hear you at home." (Too bad I'm not closed captioning speech friendly.) You sure you want to hear me cuz you ain't gonna like what I have to say! Neighborhood fitness walk and he didn't hear a non-EV vehicle exiting from a garage. If I hadn't been with him... Not ready to be a widow. Dr. Rachel has been, as the people on my Mother's side say, a real "mensch," negotiating with device providers, implementing her expertise, to make these budget devices work. I'm hoping for a satisfactory low end device adjustment but I'm willing to tap into my savings for an appropriate upgrade because I'm beginning to be deafened by TV news at volume 54 and blank looks when I speak directly in his face. Stay tuned, cuz there's more a coming...

My audiologist is very good about explaining all my questions, and giving me information that I…read moredon't always think to ask. I appreciate her treatment and personal care of her clients, and feel fortunate to have her on my team.

Keep away fro this place. Chandra oener. Service not good. Patient's complaining…read more Poor communication. Persons working there inexperienced and not so nicer.

I cannot say enough wonderful things about Dr. Pearce and her team. I am incredibly grateful for…read moreeverything they have done for me. When I first found the Dizzy & Vertigo Institute, I was completely lost and terrified. After experiencing two bouts of vertigo, my entire world turned upside down. My anxiety (which I had struggled with for many years) was through the roof. I constantly felt like I had this gravitational pull, was unsteady all the time, and honestly felt like I was losing my mind because I had no idea what was happening. I had seen two different ENTs, and both told me, "It's just BPPV. It should go away soon. Give it a couple of months." But no one could explain the constant gravitational pull, the swaying, or the feeling of instability. I was left without answers or guidance, and I became desperate. Finding Dr. Pearce was truly life-changing. During one of the scariest and lowest points of my life, Dr. Pearce gave me something I desperately needed: hope. She not only gave my condition a name, PPPD, but she also told me that it could be treated. At a time when I couldn't imagine ever feeling normal again, her confidence and optimism became my guiding light. From my very first consultation through every follow-up visit, I was treated with kindness, compassion, and genuine care. Dr. Pearce never once made me feel like my symptoms were "all in my head" or that I was overreacting. She listened, validated my experiences, and made me feel truly seen. Little by little, day by day and month by month, I began to improve. There were times when I felt more like myself than I had in months. And whenever I experienced a setback, Dr. Pearce was there to reassure me, adjust my treatment, and help me move forward again. I always knew I had someone in my corner, and that support made all the difference. Eventually, I reached the point where I "graduated" from treatment, and I was so excited. A few weeks after my last visit, however, I suddenly began feeling unstable again. The swaying returned while I was sitting and even when I was trying to sleep. Although I was doing my best to stay positive, the symptoms continued to worsen. As soon as I spoke with Dr. Pearce, she got me in quickly, reassessed my symptoms, and gave me a new treatment plan. Once again, it worked. I felt like myself again. One of the biggest lessons I've learned is that PPPD can have ups and downs, and I may experience symptoms again in the future. The difference now is that I'm no longer afraid. I know what I'm dealing with, and I know I have Dr. Pearce's expertise, compassion, and unwavering support to help me through it. Dr. Pearce didn't just help treat my PPPD, she gave me my confidence, my hope, and my life back. I will be forever grateful to her and her entire team. If you're struggling with dizziness, vertigo, or PPPD and feel scared or alone, I truly cannot recommend Dr. Pearce and the Dizzy & Vertigo Institute highly enough.

After months of feeling disoriented with no solution, I decided to bite the bullet and contact the…read moredizzy and vertigo institute, and I am so happy that i did. To start, in March of 2025 I experience my 1st vertigo episode after waking up to a spinning room. I wasn't sure why it happened but after going to a PT she reported I have BPPV, used the epley maneuver and sent me on my marry way. The only issue is that every month, like clock work I kept having vertigo symptoms, waking up in the middle of the night to the room spinning. I have gone to several ENTs with the same stupid response "take medication, you just have vertigo." As someone who likes to believe they're more holistic, I did not accept that as an answer. I just felt like something must be off. While it was an investment I am so happy I found DVI and Dr. Pearce. She is a literal angel and exactly what I needed at the time!! Finally, a doctor that was able to look at the whole picture and not gaslight me to believe that I am just 32 years old with a bad case of BPPV, crystals flying out of my ear every 3 weeks. She tailored a treatment plan just for me, and supported me though further investigation, including blood work, and looking at the neurology of my brain. I learned that my history of migraines and hormonal imbalance may have continued to vestibular migraines. While it was an overwhelming process with ovarian cysts and learning I have endometriosis in the background of it all, I can say that I was able to find peace in this health journey. The spinning has stopped happening in the middle of the night, I do not feel like I'm on a boat the majority of my life, I am not triggered by a spinning washing machine, or a car passing by, and I sure as heck feel like myself again. If you have the ability to see this treatment through, I highly suggest giving Dr Pearce a shot. Getting the whole picture rather than being gaslight and thrown medication at, was worth every penny!

I spend quite a bit of time on a motorbike. I went to Dr. Sweet with a bad ringing in my ears after…read morespending two full days riding. She told me the dangers of not attending to the constant noise problem that I was encountering and had me fitted for custom ear plugs. But here's the kicker. Not only did she get me setup with custom earplugs, the earplugs themselves were headphones!! Not only could I block out the road noise from the wind, but I could listen to some SWEET tunes while doing so. Anyone who needs anything ear related I would recommend to Dr. Sweet. She is great.

I came here because I wanted to get a hearing test done. I went on Yelp to find an Audiologist and…read morepicked this place because of their solid rating & reviews. What a great place. Hayley was the first person I spoke with over the phone. She was kind, informative and helpful. I got an appointment fairly quickly. The office in Beverly Hills is really nice. Dr. Sweet is great and super cool. She is kind, through and answered all my questions. I highly recommend this place if you are needing an Audiologist.

Cynthia in the Brentwood office is the absolute best. You're in good hands with her. The office is…read morevery nice and I feel like you are working with a person who listens and cares to fix your hearing difficulties. Highly recommend!

Lovely team. Dr. House himself was my doctor. What a wonderful, empathetic man. He reminded me of a…read moretime when doctors actually asked questions and listened.

For your own good... stay away…read more Kevin doesn't answer phone calls, emails, etc. Last year I had a broken receiver which needed replacement. I called repeatedly but didn't get a return call. I had to go camp out at his office, and catch him as he came in. He charged me $95 for a warranty replacement. Again this year, another broken receiver. No response to emails or phone calls. That was on February 5th. Finally on February 14th he called me. He said was too busy to return my call earlier. In the meantime, while I was in another state, I went to another Phonak dealer and they replaced both the damaged receiver and the other one for free under warranty.

In 45 years of wearing hearing aids this was the first time I felt compelled to walk out of an…read moreaudiologist office due to completely inappropriate, passive aggressive behavior. I felt the operator of this business, Kevin Sharim, was rude, completely condescending, offensive, discriminatory, incompetent, pushy, irritating and in general just a complete waste of my time from start to finish. As soon as he greeted me he stated loudly, "WOW, you are WAAAAY too young to be in here!!!" Which is incredibly offensive to me as an HoH (hard of hearing) person of the (d)eaf community, as I and my brother were both born with congenital hearing loss. I have relied on lip reading and hearing aids since I was first diagnosed with hearing loss. I corrected him saying, "Actually, i'm 50 years old and born with congenital hearing loss," to which he replied more loudly...."AGAIN, like I said before, YOU ARE WAYYYYY TOO YOUNG TO BE IN HERE!!!!" Unbelievable. You've got to be a special kind of stupid to not understand how offensive this is, especially after the offended person politely corrects you. The only thing I can liken this to is someone with a really bad "dad" joke that they LOVE to keep using over and over despite the joke not landing and no one ever laughing. They don't take a hint...they keep using the same dumb dad joke, and if you don't laugh the first time then they REPEAT themselves with emphasis a second time rather reassess whether the joke was appropriate or not. So that this can be a teachable moment for anyone reading this, please understand that hearing loss comes in all shapes and sizes... Profound hearing loss, minor hearing loss, moderate loss, severe loss and everything in between. There is no age limit nor any age quantification on hearing loss. Babies can lose their hearing from fevers or disease in the same way that an elderly can lose hearing due to the process of getting older. Some people are simply born "differently-abled" and have hearing loss due to genetics. You should NEVER shame someone by saying something to the effect of "wait why are you deaf/hard of hearing, you're way too young?!" Any audiologist knows this. I have never met anyone so clueless and offensive in my life. I hated the fact that he took my picture in his office. I did not want my picture taken. Again, this was a first for me in 45 years of audiology tests. A picture is completely unnecessary and one should be given a choice. I said I prefer not to have my picture taken and he mumbled something about office policy and took it. Whatever. Kevin was very pushy and condescending. He said he needed to look inside my ears and asked me to remove my hearing aids. This is standard procedure and I was happy to comply. What I did not appreciate was after removing my aids he urges, "Turn 'em off, turn 'em off!" As if I'm a child watching tv past my bed time and being urged to "turn off the tv, turn off the tv!" You NEVER need to tell a patient twice to do ANYTHING. It is my prerogative to feel comfortable and to turn off MY EQUIPMENT when and where I deem appropriate. In this case, it made no sense to turn off my hearing aids because I would simply have to turn them back on again after the hearing test was administered. So silly. When we proceeded to the audio booth, he told me, "just leave your hearing aids here." No thank you. I don't want to. I've lost hearing aids before that way and I feel like it's good practice to keep them on me as they're very expensive. And the whole time I'm thinking, "I'm older than this guy why is he talking to me like I'm a child?" Next, we go into the sound booth and this is where it gets REALLY crazy. A standard hearing test involves listening for a series of beeps through headphones. When you hear a sound you push a button to indicate that you heard it. There is some degree of pause between each beep and they cannot be sequentially administered every 2 seconds or so, or else you would be able to correctly guess when to push the button thereby cheating and ruining the point of the hearing test. Very standard stuff which is probably taught in the first year of audiology school. Kevin starts administering beeps every other second.... like Morse Code. No pause, just beeps being administered rapid-fire so that I cannot tell if I'm pushing the button for the beep I just heard or the beep I'm about to hear. It was so confusing. I even asked him if there was supposed to be a pause in between the beeps so that you can't just guess when the next beep is and he said "nope this is how we do it." Then he hurt my ears. He said now I'm going to turn it up really loud and you tell me when it's uncomfortable. I expressed that might hurt my ears and he says "that's what we gotta do." I've never had this done in any hearing test. EVER. After about the 3rd time blasting a high pitched sound into my ears I took off the headphones and walked out of the office. UNSAFE, beware.

I have had an excellent experience with Dr. Shakyan. I saw her for a second opinion after the…read morefirst audiologist I saw upsold me on a premier hearing aid package for $8000. Dr. Shakyan confirmed that hearing aids would be helpful, but gave me options and put no pressure on me to make a quick decision. She also made me aware that hearing aids typically come with a 45 day trial period. I decided on hearing aids that were half the cost of the ones pushed by the other office. Today, I went to receive the hearing aids that were ordered. Dr. Shakyan explained everything clearly, patiently answered all questions, and adjusted them according to my comments. She also had me practice taking them on and off and showed me the features of an app that she encouraged me to download. I have been totally satisfied from start to finish.

Even though it's been awhile since I've seen Dr. Sol Marzghar, I've been a patient of his since…read moreearly 2019. Dr. Sol Marzghar has been the ultimate lifesaver for me. When I first visited him, I had mild to moderate hearing loss with severe tinnitus (my perception of it). On a tinnitus questionnaire scale of 0 to 10, with 10 being the worst, most answers were in the 8-10 range. Years later I'm doing much better and I would say I fall in the 0- 3 range on the scale. I've greatly improved because of Dr. Sol Marzghar and what he has done for me. He prescribed for me Widex hearing aids with the built in Zen fractal tones for dealing with tinnitus. To be quite honest, I've not had to rely on the fractal tones for a long time due to my habituation (doing far better than when I first started). Dr. Sol Marzghar can help you just like what he's done for me, if you give him a chance. Last but definitely least is his front office assistant named Janet, she is remarkable and keeps everything running so smoothly in that front office.