The best in town! Friendly and professional. Eye exam was…read moredetail and diagnose was explained clearly and easy to understand. Picking the glasses was even better, it was fun, simple and easy. Thanks a lot Philip and Dr. So!

Friendly staff and wasn't crowded or busy when we came for eye exam. We called to make an…read moreappointment. My aunt and uncle both referred me. They have the eye scan thing that can be used instead of dilating with drops. Right next to yoshinoya.

I would like to leave a review for this place because I received exceptional service. My eye…read moreglasses broke, they were missing a screw and I called to see if they can fix them. The gentleman said to take them in, so I went in. I showed him the glasses and we checked to see if he had the screw for them. I'm like 5 minutes, he repaired my glasses and didn't charge me for the repair. It's so nice to see this type of humbles, and I truly appreciate it you, Upland Optical Service

The friendliest man I have ever met. Great prices on great glasses and optical services.read more

Eye appointments are thorough. I always leave a bit smarter after my appointments. Sure they show…read moreyou some pictures and charts you might not understand, but they spend time addressing your specific issue.

DO NOT GO HERE they scratched my new ysl frames and blame the manufacturer for the frame having…read moreprevious defects. This place has ruined 2 frames 7 months apart of each other and basically shrugged it off not taking accountability a single times. Also I have to add I've been a going here for about 8-9 years... If you care about your eyewear do NOT go here

Dr. Baggerly is a great doctor and a super nice guy. I feel like his attention to detail is very…read moregood and he really wants to make sure the prescription is right. I also very much appreciate Stephanie who helps with contact fittings and glasses. She is also very nice and a perfectionist which I really appreciate when I'm having my glasses adjusted. Highly recommend this place.

Dr. Baggerly is great. His employees leave much to be desired. They broke my wife's glasses last…read moreyear and would NOT fix nor replace them. She had to go elsewhere to get a new pair. I went to get contact lenses this year and did not notice (until it was too late) that they gave me a prescription for reading glasses. DETAILS MATTER - especially when you are 45 minutes away and had to plan a month in advance! I can't even get my yearly pair of glasses! There's an old saying: "If she worked for me, she wouldn't be working for me." Sorry guys.

First timer here. An amazing experience. Business decor is professional and so is their staff…read more Fast intake and up to date equipment. Doctor is professional and personal. Was clear with his testing and diagnosis. I will be back. And recommend this business.

The absolute best!!! The girls there that helped me are amazing! I highly recommend!! I haven't…read morebeen to the optometrist in years and they were so sweet and explained everything to me in detail and walked me thru it all. Can't wait to go back for my next eye exam!

So my son bent my frames and I needed them fixed quick and my girl called in and I came in and…read moreJohann helped me instantly and had me in and out within 10 minutes i definitely would recommend this spot 10/10 all the way around!!

I hadn't been to this optometrist in years! I remembered him when I saw a review of one of my…read moreYelpies! I decided to make an appointment, Carla was super helpful and so nice! I had a glasses and contacts prescription done. Dr. R was so nice and very helpful and also answered all my questions and concerns! I had a great experience coming here!

Worst service EVER! Ran out of contacts and leaving for a trip. I ordered contacts on Target.com,…read morespent $500 and paid rush shipping. I asked the guy working there if I could buy a couple contacts from them directly or just get a couple samples till mine come in. He refused to help me out. I will NEVER come here and will tell everyone I know to stay clear of this place.

Literally THE best optical office around!!! From the friendly staff to the selection of glasses…read more Staff was knowledgeable and answered all my questions. Glasses are a bit more expensive than some other places. You cant put a price on the quality here and the customer service! Also a year if my lenses scratch or i damage the pair I can replace them over and over. NOBODY does that.

Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for…read morea health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff.

They insisted on charging me for progressive lenses even though this was included in my insurance…read morecoverage because I knew! I would need progressive lenses. I went to Visionworks and did not have to pay an extra fee for progressives. When I made an appointment I was informed that they accepted my insurance. That "optician" doesn't seem very coherent and talks down to people at the same time.

This is long overdue. Having moved to the area at the end of 2022 from LA, I decided I needed to…read moretry to find a local optometrist to hopefully replace my optometrist in LA who I had been going to for 20+ years. I'm not one to change a provider lightly, but I could not be happier to say I found one and that the reviews on Yelp are 100% accurate when it comes to Dr. Kim. If you care about genuine and personal customer service, and forming a real relationship with the people who take care of your health, this is the place to go. The level of service was unparalleled and they are friendly and thorough. I had insurance but assumed I had already used my benefits since I purchased contacts elsewhere less than a year prior. They took the time to check my insurance, saw I had benefits that could be applied, explained the benefits, and went through the benefits to see which could get me the best discount. I ended up getting contact lenses, frames, and lenses. Dr. Kim not only knows what she's doing in her profession, but she truly cares about her patients. She shows it by the time she spends to conduct her exam and to talk to you. It feels like a rarity these days to find this type of care, but it's a relief to see it still exists. I am very thankful to have found her.

Jennifer is outstanding and very attentive. This was my first visit and I left very pleased with…read morethe level of service and care. The glasses I selected were not readily available so I was told it would be about 2-3 weeks before receiving them. I was advised when the glasses arrived that they were slightly scratched and they recommended returning them rather than having me settled for a defective pair of glasses. It took an additional 2 plus weeks for my glasses to arrive but it was worth the wait. I appreciated the attention to detail and pride toward delivering a quality product. The eye exam was thorough. Jennifer took the time to explain every aspect of the exam and it did not seem like a rushed visit. I liked the wide selection of eye ware. The staff is courteous and go above and beyond to ensure your glasses fit properly. I strongly recommend this place.

Came back to get glasses and a contact lens fitting. This place is excellent. Everything is fast,…read moreeasy, no pressure, no confusion. Just the way I like it. Oh, and friendly.

Having never been to an optometrist I was unfamiliar with the common practices of buying glasses…read more My visit with the doctor was great, very friendly and attentive. The issue began when I left the doctor and was attended to by Nora H, a staff member. After showing me the glasses they carried she explained that I could buy the frames from another location but had to bring them back so they could install the lenses. She said that the insurance required them to send the glasses to a specific lab in order to install the lenses. Therefore I did not need my prescription. After speaking with my wife, who has been wearing glasses most of her life, she found the interaction unbelievable. Eventually I returned and forcefully asked for my prescription. Although my experience with the doctor was great the deceitful practices employed by the staff is enough reason me never to return.