Wasted the 2-hour round trip. The second star was because I had previously purchased parts from…read morethem and I found that the guys in the Parts Department were very friendly and helpful. So I figured I would give them a chance to sell me a motorcycle - which is my purpose for making the long trip over the mountain. I found the bike I like and asked the 2 closest staff for information (the bikes did not have any tags). The two played hot potato so I went and used their restroom first. When I came back to the same bike, with my helmet and riding jacket in hand, nobody seemed very motivated to want to deal with me. So I left and have decided to see if I can make the purchase from Village Motorsports, 23436 Constitution Hwy, Unionville, VA 22567 instead. Their staff is so much friendlier and actually great you when you enter their facility.

I was on an 1800-mile dual sport trip and overestimated how much tread life my front tire had. I…read moreentered Staunton, Va started calling around and found Robbie at Wayne's Cycle Shop at 183 East Side HWY Waynesboro, VA. They had a great selection of front tires to choose from at competitive prices. They got me back on the road in just a couple of hours. 900 miles and 4 days later I arrived safely home. Thank you to the guys at Wayne's Cycle Shop Stephen

This motorcycle shop is great; Old School: perfect service, best rates in the business and real…read morepersonal contact. Think I'm bs-ing? 1. Had an Yamaha R3. Tipped it over once and made a bee-line to Thom, the owner. He immediately sourced quality (not over repriced, I checked) parts. I paid for the parts list and they were shipped, installed and tested by Graham inside of a week. The bike was armored to tank levels: every set of sliders, engine and handlebar protection. It was OEM quality. 2. I out grew the Yammie and upgraded to a '25 Honda Hornet, brand spanking new and just on the market. I decided I was not happy with OEM its systems and bought $1K of parts (yes, bike owner procured parts). Patricio, with a smile on his face (he loves what he does), put the bike up on the stand and crammed most of the add ons I got. Firefly personnel never force or jury-rig parts onto a bike. The ones which didn't fit/work was returned to the me with an explanation of non-use. Patricio installed the add-ons with superior work to Honda manufacture. The wiring was flawless: neat, traceable and firmly secured. Even something as small as the positioning of a random switch was done with ergonomic precision - German benchmark work. Everything, installed works perfectly and the parts which didn't fit or work was returned to me in original condition. I rode away with new powerful aux lights, a new console identical to a car's CarPlay interface (with front and rear cameras), monogrammed chain guard, etc... Free?: good conversation and a few laughs. Im happy - again.

From the owner: Locally Owned Business, we specialize in all makes and models of motorcycles, scooters, ATVs, and…read moreSide by sides. We also offer pickup and delivery services and roadside assistance.

On the rare times I don't do my own work on the BMW I have owned for 32 years, my go to guy is…read moreAnton. Knowledgeable, pleasant, does good work, and interesting guy to talk to. I always learn something during a visit to VM.

From the owner: Service and repair of BMW motorcycles. We don't work on any other brands.read more

I tried to buy a bike here but the Sales Manager Zack would not help at all. The Sales people are…read moreawesome and tried to get a deal done but Zack was unhelpful and I was told from the Sales person that he usually isn't. I went back a few days later to buy a jacket and I was told I should get a 10% discount because of a group I belong to. Zack again interfered and said they no longer offer discounts for MSF and I had to pay full price. This location would be much better off without this guy... I bought my bike in Lynchburg and they were great to deal with!!!

Overall, a solid Harley dealer. That said, if things like "tire grip, contact patch, and lean…read moreangle" mean anything to you, go elsewhere for tires. Despite my instructions to not warehouse order any tires manufactured more than 1 year ago, I paid top dollar and received (installed) front and rear tires with old manufactured dates. The front was slightly over a year which is a miss, but survivable; the rear tire was 4.5 years old from the mfg. date! At that age, oxidation is already a potential grip issue. Despite multiple inquires and some options from me, they basically told me "too bad". So if you ride hard, on winding roads, well, good luck with tires from RVHD.

Mark is an excellent mechanic and is very knowledgeable and honest. He has worked on several bikes…read moreof mine, my roadglide, Dads Street glide and my brothers crossbones. As all good shops there maybe a little wait time so don't wait till the last minute. If there isn't a wait they probably suck. Had many previous bad experiences.. you don't have to worry about that at Twisted Wench Motorworks. Marks shop is on point!

I've been dropping my Harley's off at Mark's shop for a few years now. He's a great mechanic and…read moreknows his stuff. He's also very honest and gives great advice on things you need and the things that are a waste of money.

I called for information and the phone rang 4 or 5 times then disconnected on the businesses end…read more I called back thinking there may have been a phone issue and I could get through with a second call. The phone was answered unprofessionally with "Roanoke Cycle Sports, last chance." I addressed the unprofessional greeting and was hung up on. I have never posted a review for anything, but this experience certainly has beat any I have ever had as a customer, in all the wrong ways.

Above and beyond service and just a darn good guy. Eric found me broken down on my Yamaha about a…read moremile up the road trying to fix my bike in the parking lot of an auto parts store. He didn't just stop and help me, he asked me to come to his shop and let him look at it. He went to the point of making sure my tires had the right PSI. Eric showed me some tips and trips and gave me knowledge on proper maintenance of my motorcycle to avoid future issues. At the end he didn't even charge me, just wanted me to have a safe trip. Thats customer service.

Very pleased with my first maintenance service. They were ready for my bike on the day scheduled…read moreand the 6-hour job was done by day's end. Excellent explanation of work performed by Norm, the mechanic and co-owner.