Wasted the 2-hour round trip. The second star was because I had previously purchased parts from…read morethem and I found that the guys in the Parts Department were very friendly and helpful. So I figured I would give them a chance to sell me a motorcycle - which is my purpose for making the long trip over the mountain. I found the bike I like and asked the 2 closest staff for information (the bikes did not have any tags). The two played hot potato so I went and used their restroom first. When I came back to the same bike, with my helmet and riding jacket in hand, nobody seemed very motivated to want to deal with me. So I left and have decided to see if I can make the purchase from Village Motorsports, 23436 Constitution Hwy, Unionville, VA 22567 instead. Their staff is so much friendlier and actually great you when you enter their facility.

I was on an 1800-mile dual sport trip and overestimated how much tread life my front tire had. I…read moreentered Staunton, Va started calling around and found Robbie at Wayne's Cycle Shop at 183 East Side HWY Waynesboro, VA. They had a great selection of front tires to choose from at competitive prices. They got me back on the road in just a couple of hours. 900 miles and 4 days later I arrived safely home. Thank you to the guys at Wayne's Cycle Shop Stephen

On the rare times I don't do my own work on the BMW I have owned for 32 years, my go to guy is…read moreAnton. Knowledgeable, pleasant, does good work, and interesting guy to talk to. I always learn something during a visit to VM.

From the owner: Service and repair of BMW motorcycles. We don't work on any other brands.read more

Mark is an excellent mechanic and is very knowledgeable and honest. He has worked on several bikes…read moreof mine, my roadglide, Dads Street glide and my brothers crossbones. As all good shops there maybe a little wait time so don't wait till the last minute. If there isn't a wait they probably suck. Had many previous bad experiences.. you don't have to worry about that at Twisted Wench Motorworks. Marks shop is on point!

I've been dropping my Harley's off at Mark's shop for a few years now. He's a great mechanic and…read moreknows his stuff. He's also very honest and gives great advice on things you need and the things that are a waste of money.

This motorcycle shop is great; Old School: perfect service, best rates in the business and real…read morepersonal contact. Think I'm bs-ing? 1. Had an Yamaha R3. Tipped it over once and made a bee-line to Thom, the owner. He immediately sourced quality (not over repriced, I checked) parts. I paid for the parts list and they were shipped, installed and tested by Graham inside of a week. The bike was armored to tank levels: every set of sliders, engine and handlebar protection. It was OEM quality. 2. I out grew the Yammie and upgraded to a '25 Honda Hornet, brand spanking new and just on the market. I decided I was not happy with OEM its systems and bought $1K of parts (yes, bike owner procured parts). Patricio, with a smile on his face (he loves what he does), put the bike up on the stand and crammed most of the add ons I got. Firefly personnel never force or jury-rig parts onto a bike. The ones which didn't fit/work was returned to the me with an explanation of non-use. Patricio installed the add-ons with superior work to Honda manufacture. The wiring was flawless: neat, traceable and firmly secured. Even something as small as the positioning of a random switch was done with ergonomic precision - German benchmark work. Everything, installed works perfectly and the parts which didn't fit or work was returned to me in original condition. I rode away with new powerful aux lights, a new console identical to a car's CarPlay interface (with front and rear cameras), monogrammed chain guard, etc... Free?: good conversation and a few laughs. Im happy - again.

From the owner: Locally Owned Business, we specialize in all makes and models of motorcycles, scooters, ATVs, and…read moreSide by sides. We also offer pickup and delivery services and roadside assistance.

Beyond miserable. Dropped my Harley off 3 days early for an appointment I waited 3 weeks to get,…read morebecause I was going out of town. DAY AFTER my appointment, I had to call them to find out what was going on. Was told "we didn't get to it, things just turn out as expected sometimes" They then call me to tell me my oil change and rear ABS issue will be $1800. I say go ahead. 2 days go by, I call them again after no word. Oh, the ABS needs another part, now it's $2700. I tell them to finish changing my fluids and I'll take it elsewhere. 2 more days go by, nothing. I CALL AGAIN! "Is my bike done"? "Thought I called you, yeah, it's ready". Very pissed off, I pick up my bike, pay the $480 for an oil change, and off I go. Get home (50min away) and realize my back rest wasn't put back on. 3 weeks later, after not sending to me like they said they would, I have to "meet a tech" near my house to pick it up and reinstall myself. HORRIBLE customer service. I will never go back

I purchased a Honda Pioneer 1000-5 two years ago and the sales department was great, however my…read moreexperience with the service department is not so good. I had a recent visit for annual maintenance, which included some manufacturer recalls. Once I arrived home from the visit I garaged the vehicle until the first pretty day (about 3 weeks later) then I took it for a quick spin around the block. During my ride the vehicle's engine died on me! As for trouble shooting I did what I knew how to do and checked the oil and discovered it bone dry. After adding a quart of oil I noticed it leaking out of the bottom underneath. Then taking the shield guard off I discovered that the oil plug was missing and the transmission plug was extremely loose. It didn't take a brain surgeon to figure out that Blue Ridge Power Sports did not tighten up the plug bolts and left me in a bad spot!! Worried that I did damage to my engine I immediately called the service department and made an appointment for their next available day. Upon my arrival the service manager Bruce helped me push it off my trailer and told me he would call me when it was ready. During that service they found that not only did the transmission fluid and oil need to be added the window rubber seal was also not reinstalled after the last appointment. This was all due to their negligence. I did get a half hearted apology and a $100 credit for a future visit. I think it is pretty safe to say that I will not be using the $100 credit and I will take my business and money elsewhere. Blue Ridge Power Sports needs to get serious about their QC procedures and hiring a quality staff! Today it was my neighborhood; tomorrow it could be YOU deep in the middle of nowhere without phone service to call for help.

Very pleased with my first maintenance service. They were ready for my bike on the day scheduled…read moreand the 6-hour job was done by day's end. Excellent explanation of work performed by Norm, the mechanic and co-owner.