Excellent craftsmanship, especially for the difficult task of retrofitting headlights and housing…read moreto my '95 Mustang Cobra! Attention to detail and providing an extremely well-sealed product with perfect electrical leads and hook-ups made installation a breeze. Excellent choice of bulbs and ancillaries offered to fit your budget. Brandon is particularly patient and informative in going through all options with you, so no guessing on your part. And he won't try to oversell, as he is courteous and professional enough to NOT push or direct you one way or the other. And btw, everything is included, even the locator pins and screws! Top work. Top recommendation! Cheers!

I had retrofitted my headlight from a local shop that has now gone out of business. During a long…read moreperiod of heavy rain last year the headlights had built up some condensation which degraded the light output. I searched around and found Madd Retros which is also in the local area. I had called and spoke to Brandon and explain that I was looking to have the lens replace off of another headlight since I had already secured the projectors onto the original housing. It took a while but I found a donor headlight and setup with Brandon to get the work done. He was straight forward and let me know what would be done and how long it would take. The headlights has made the car look new again thanks to Brandon at Madd Retros.

Today is Sunday at 7:00pm and I have an emergency with my vehicle…read more Absolutely no idea what is going on with my Toyota Prius but the red triangle of death appeared and the car won't even start. I called Mobile Jay expecting no response. Immediately, he picked up the phone call and is coming over to help me out. The fact that he's available during such an important time is incredible and deserving of 5 stars. Not to mention what an incredible person he is, definitely keeping him on my contacts for any future mechnical problems. Anyways, he came and looked at my vehicle. Inspected my liquids and found the coolant needed more coolant in it, which may have caused the problem. Then he inspected my battery and perhaps the modules are malfunctioning. In the end, the car was not fixed per se, and his OBDII didn't pick up on any codes. But... He gave me peace of mind. Which is invaluable. And my car is working now (due to disconnecting and reconnecting the battery, but whatever problem happened will probably happen again soon) Anyways, he came and did the job I wanted him to do. Within an hour. Quick, speedy. I appreciate him so much. Definitelly will return in the future.

I was stranded in cypress college on Sunday and he came quick to help me out. Fair prices and I am…read morevery happy with the service I got.

awwww hellll naaa..will never go to that store ..the manager is misserable ,, rude..lazy. straight…read morelier..for over a week was telling me your stupid auto parts will come tomorrow wtf..tomorrow come oh tomorrow!!!! mf i had to call district manager to get my money back. . auto zone and napa shity parts needs to be partners. all the district manager was nice to me..time to send that manager back home no good for bussines

My hubby and I get nothing but excellent service from the time I purchase the items online to the…read moretime we go for pick up at this establishment. My favorite auto parts store.

Placed an online order and went to pick it up in store and it was ready by the time I got there…read more Love that option as it makes it easy and ready to go once I arrive. They had a couple sales on oil and filters so it made doing my oil change easy on the wallet. The employees are welcoming when you walk in and are easy to work with and get your order correct. In and out within a minute. Will be back for my car needs.

Kevin and the Sales Manager are some of the most unprofessional people I've ever dealt with. I went…read morein to exchange a part I purchased from another NAPA store and even had all my receipts, yet they still gave me a hard time like I was trying to scam them. Kevin couldn't even bother to notice there was another receipt sitting right on the counter. When I came back and told him I had the paperwork the Sales Manager requested, he hit me with a condescending "Oh, you're a little mad huh?" completely uncalled for and disrespectful. He finally processed the exchange but basically threw my refund receipt at me and walked away like he couldn't be bothered. Absolutely horrible customer service. Rude, dismissive, and unprofessional from start to finish. Needless to say, I will never come back to this location and will not be giving NAPA my business again.