Bret and his team were great to work with. My furnace went out in December in Park City. I…read moresubmitted a request for a quote for a diagnostic, and he responded within minutes and was able to come out the next day. He provided me quotes for a couple of different service options the same day. And then he was able to come back only a couple days later to complete the job. Bret was quick, efficient, easy to communicate with, competitively priced, and even my dog liked him :)

Came in and installed my smart thermastat quickly. Professional and at a good price :)read more

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Ned from Blue Best just completed my AC start up service. Very pleased with his attention to…read moredetail including air filter check/ replacement and adjusting my thermostat settings. Thank you Ned. Also recommend Alma and Kai for plumbing repairs. Kai installed a new water heater several months ago and Alma fixed 2 leaky faucets.

After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

Sean was great! I came home late Friday afternoon and my furnace was out. The house was cold and my…read moreusual service team wasn't available. After calling several other companies that weren't available I called Zephyr. He was out within an hour and got the furnace fixed. Very professional and compassionate.

Sean was great! He came out to our house same day which was amazing. I called him to see if he…read morecould install a mini split in one of our bedrooms and also wanted a service of our current A/C unit. He did a through service of our system (very reasonable pricing) and called out some issues to be aware of. He gave us great insight on what was needed to move forward with the mini split. We definitely recommend Sean! Thank you!

My furnace stopped working while I was camping during the 4th of July, and when I got back, it was…read moreclose to 90 degrees in my house. I called an HVAC company to give me an estimate, and they told me that I needed to replace the entire motor costing $992... I told a friend that I was going to have to cancel my vacation the following week because of this expense, and he recommended a second look from Wane and Genuine Comfort. Wane was at my house the next morning, reviewed the situation, and SAVED me over $800 DOLLARS on the repair. It turns out I didn't need a new motor, and the repair took less than 30 minutes. I highly recommend Genuine Comfort to anyone.

I can't speak highly enough about Wayne and Genuine Comfort. When we needed a new furnace and AC,…read moreGenuine Comfort explained why and explained the risks and costs of continuing with our older system. There was no pressure, just clear explanation. Once we had our new HVAC system in place, there was an issue with the thermostats and their precise programming. Wayne and his staff were endlessly patient in their attempts to get the thermostats to perform as we wanted them to--swapping off what they had originally installed three different times until we felt we had full control or temperatures and times. We were not charged for this, and Genuine Comfort was always good natured and courteous. It's hard to imagine a better and more customer-centered company. Highest rating!

Excellent. Couldn't rate these guys any higher. I would 100% use them again. Very professional,…read morerespectful, and kind. Always cleaned up after themselves. Great work from Dillon, Dylan, JP and Logan. Thanks guys.

They will not stand behind their work. I have had a compressor fail 2 times in 10 years. Either the…read moreunit was faulty or their install was poor. 2 failures in 10 years is an installation issue. They refuse to do anything to fix it. They did not do an acid test or flush when they replaced the first compressor under a parts warranty. Still charged labor for a warranty part failure.

We have used Salmon HVAC for the last five plus years. They installed our new system when we moved…read morein 2019. Chris Toone was the lead then, and he has been one we request since. He's efficient, knowledgeable and a hard worker. We always know he's going to do a good job. A great, honest reflection of the work we've come to expect from a trusted company.

I honestly cannot say enough good things about this business. They are so honest it's shocking. I…read morehad Kevin come out and he fixed my issue for under 500 when other companies wanted 5k. I 100% will be giving salmon hvac my business when I need a new furnace and ac.

Blackrock Heating and Air has been amazing. We've used Joe several times over the past few years…read moreand every single time he's shown up when he said he would, fixed our problem and is incredibly professional and honest. It's comforting to know we have Blackrock when problems arise. Can't recommend this company enough. Joe can fix any issues and will be transparent and honest about the cause and price to repair.

Joe was extremely professional. HIS knowledgeable. honest and very friendly. He responded quickly…read moreto my phone call and need....He explained everything he was doing while fixing my air conditioner. His fee seemed appropriate and fair. I would highly recommend him to fix any HVAC PROBLEMS.

The fine folks at Outfitters installed our entire HVAC system including furnace and air…read moreconditioner, gas appliance plumbing, and chimney vents. We worked with them over the course of 6 months or so, and I've not one negative thing to say about them! They're prices are very competitive, their opinions about certain products are fair and thorough. They gave us honest opinions on features we needed or could skip. The nicest part about our dealing was that we could call them any time with any silly question we could think of, day or night. They even filed all applicable rebates for us so we wouldn't have to bother with the paperwork. Extremely trustworthy company for all your Hvac needs.