I have been here three times, and each visit was fantastic. The most recent service I received was…read morea couple's massage with my girlfriend. I was fortunate to have Bob as my masseuse. I typically request very hard pressure. Unfortunately, most masseuses will understandably tire out before 30 minutes and then they coast through the rest of the session. Not Bob - this man kept that very hard pressure I so desperately sought throughout the session and he put all of his energy into my treatment. He was communicative and ensured I was comfortable the entire hour. Honestly? It was one of the best massages I've ever had. Bob, if you're reading this, I sincerely thank you for caring for me today, and I look forward to seeing you sometime soon!

Booked a 90 min package B for 9:30am over the phone the night before. Came 30 mins early to soak…read morebefore the service. Sunny came and got me promptly at 9:30 and she did a great job with the pressure and massage. I didn't expect much for the massage but she was great. Had great pressure and she tried to work out my knot in my shoulder. Will definitely come back. Great little spot for the east bay. They take payment upon check in and there is a 4% fee for cards. There is a parking lot behind the building. Locker area was clean staff was friendly.

I usually make a massage reservation the day of or the day previous so not a whole week in advance…read moreplanner. This place is great for that! So far had three different masseuse and have enjoyed the massages. Only thing I don't like is that there's not much air circulation in the curtain sectioned small rooms so it is kind of hard to breathe when laying with face down. Not to the point of suffocating but not comfortable. They definitely try to stretch you out more here and respond well when I request less pressure on my muscleless legs.

Very professional, friendly and flexible. I've tried two of…read moretheir massage therapists and both have been amazing. Easy appointments. Calm, soothing and clean ambiance. PS: Don't hesitate to talk to them about your pain points and they will suggest a massage that would work for you.

I love her , beautiful and very helpful, love her service , please call me on my phone.read more

They refused service to me and said they didn't speak English and kicked me out. As I was walking…read moreout they slammed the damn door. I would not recommend. Weird vibes and I think they're some sex scandal going on. FYI I'm Mexican/ American and I lived in Union city my whole life. Creeps. I'm reporting

Booked 90 minutes of deep tissue work. Therapist was extremely rude, refused to follow any…read moreinstructions to slow down or use adequate pressure, lightly rubbed a bunch of oil and left after one hour. Was also angry when I left them a 21% tip. Avoid this place at all costs.

Quite possibly they should rename the place "fat guys who want to get lucky go here when you're not…read morehaving a good time at home". The Asian girls that work here think they deserve a tip upfront or can't demand a tip after a terrible service. I'll tell you what- move to Hayward.

Sneaha is such warm and kind person. She really cares about her clients. The massages have been…read morereally helping issues that I have been having in my shoulders and my flexibility. Her space is so calming and peaceful! This place is clean, tidy and peaceful feeling.

I haven't been able to go as often as I should, but I finally got to visit their new place in…read moreHayward. Love seeing how much has grown since I first met Sneha. There's an area to just lounge and relax before your session. I'll have to come back to try the other services she now offers. My body always feels so much better after a session.

Claudia Center is wonderful! So many different products and services, I always feel so relaxed and…read morepampered. I have have had facials, massages, electrolysis, waxing and laser hair removal from here and everything is really great. Staff is kind and helpful! Love going back!

love this spa. i got skin tags removed a few years back and i also got some of the best scar…read moreremover miracle cream i had ever had and it was natural too. welcoming office and warm

UPDATE: Ronald Aleteanu, one of the owners, reached out to me via comment on here. He said "reach…read moreout directly so it can be resolved at the level it should have been", which is odd, because he was the one that initially sent me the business' refund policy when I asked for a refund and rejected my refund in the first place. It just feels like he is wanting to publicly look like he is addressing the situation properly. I did end up reaching out again today, per his request, and Elena Aleteanu, the other owner, has not changed her stance. She is telling me that they can't do anything on their end and that I need to reach out to Square. Square is telling me that they can't do anything on their end and that the business needs to initiate the refund. So, I reached out to Ronald again directly, and he did not respond. In addition, he got my Google review deleted and is trying to get this one deleted as well, but thankfully Yelp is a lot better about keeping honest reviews. I also forgot to note that the service was booked for two hours total, as a side by side massage. Elena tried to SCAM my sister and her partner by offering each a 1 hour service, one at a time (because of being understaffed), even though it is a two hour service. I paid $400 for the massages, so she's was trying to tell my sister that each service (which included a full massage and facial) of $200 was for one hour only, which is a lie. ORIGINAL POST: AVOID California Skin Care & Day Spa in Newark I prepaid for a service (it was a gift), received a confirmation reminder the day before, and made arrangements for my sister and her partner who are visiting from out of town. I even paid for an Uber to get them there. They arrived on time and the place was closed. No staff, no setup, nothing. They waited about 40 minutes, while I tried calling and messaging every available number. Eventually Ronald Aleteanu, one of the owners, responded on WhatsApp , but that did not change the situation and the service still was not provided. Between the Uber and waiting, this ended up wasting about 2 hours of their time (& money for the Uber), and they left with nothing. After all of that, Elena Aleteanu (who eventually came) claimed she had called and left a message (and at one point claimed that she talked to someone - a complete lie). I never received any call or voicemail, and I confirmed that the number I entered was correct. Their explanation just does not add up, especially since they had no problem sending a reminder the day before. What is most frustrating is that they still refused to issue a refund for a service they never provided. Instead, they only offered store credit, which is completely unreasonable. I would strongly recommend avoiding this place. I also posted this on NextDoor and numerous people replied noting that the same thing happened to them. So this is not an isolated incident. I've posted those screenshots here.

Was booked a spa treatment with my partner for 1:30pm. *see email confirmation*. The spa was closed…read moreuntil 2:30. Once the onsite manager came, Elena did not help the situation and lied multiple times and would not give us the owners number so we could request a refund to the person who booked this experience with us. BY 2:30 THERE WERE NO MASSAGE SPECIALIST ON SITE. She refused to refund us with NO SERVICE or SOLUTION. We are from out of town so this was our time and day our family member booked it for. Not how you run a business and NEED the manager to email/ call me directly to get this resolved.

This was a life changing experience. I never had a massage before (which I'm not beating myself up…read morefor) and have dealt with awful lower back pain for years after I had my youngest son. I had my first ever massage with Tiffanie and yall.... No pain. After it was done, I couldn't believe how easy it was to get up and put my pants on. No pain, no stiffness. She has miracle hands. Like frfr. I'll be going back even if my back pain is gone permanently because the experience was just that amazing. I was so nervous at first, a bit insecure and not really knowing what to expect but Tiffanie was so kind and inviting. There was no judgement. She gave me clear instructions and made sure I was comfortable with everything. She also talked to me about the importance of taking care of myself and even advised on other things we can do for next time - like acupuncture and waxing (for my facial hair). And her music playlist is on point! Thank you to my mans for making me go for Mother's Day and thank you, Tiffanie, for your healing hands.

I was loooong overdue for a massage and I think this was one of the best ones I've ever had!…read moreTiffanie was stellar from the start! I almost always have to tell massage therapists to adjust pressure but Tiffanie's was perfect from the get go. I feel like she truly understands the art and science of massage therapy, especially given how insanely tense my shoulders have been. We shared several laughs about just how incredibly tense my shoulders were and she worked her magic. I have a ways to go to loosen the months worth of tension in my shoulders but my massage with Tiffanie was exactly what I needed after a stressful few months! I'm trying to incorporate regular massages for my own self care and mental health and I know I'll be coming back to HoHSpa!