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    PSY Spa USA

    3.9 (678 reviews)
    Closed 9:00 am - 9:30 pm
    Updated 2 weeks ago

    Services - PSY Spa USA

    Aromatherapy massage

    Deep tissue massage

    Foot massage

    PSY Spa USA Photos

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    Recommended Reviews - PSY Spa USA

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    Reviews With Photos

    Minhchau N.

    Booked a 90 min package B for 9:30am over the phone the night before. Came 30 mins early to soak before the service. Sunny came and got me promptly at 9:30 and she did a great job with the pressure and massage. I didn't expect much for the massage but she was great. Had great pressure and she tried to work out my knot in my shoulder. Will definitely come back. Great little spot for the east bay. They take payment upon check in and there is a 4% fee for cards. There is a parking lot behind the building. Locker area was clean staff was friendly.

    Parking lot
    Becky V.

    I'm so relaxed after a visit to the spa. The $110 mini delight package was a great introduction for a first timer, included massage OR body scrub, seaweed wrap and hair wash. I chose a massage because I could use some relaxing and getting my mind off things. When my massage started my head was full of stuff and I needed to clear it out. A bit into it, I was so relaxed that I didn't have any thoughts anymore besides thinking how great this experience is. Seaweed wrap was a full body gel applied on, no actual wrapping Really good job and hard work for the staff (tip your staff)! Wet area is gender based: hot tub, cold pool (not freezing super cold like other places, more like just cool and I'm ok with that), showers, steam room, dry sauna. Shared co ed space for the dry rooms such as Himalayan salt room, stone room and jade room. The Himalayan room was small can only fit 2 people and the same 2 people were in there the whole time so I didn't get to try. I was confused and had questions regarding locker and uniform and the procedure. Maybe that can be explained a bit but the front desk was helpful if you just ask 4% FEE FOR CREDIT CARD PAYMENTS. There's a sign at the front desk, I didn't see it, wish someone said it verbally before I charged Free easy parking A Male friend did his thing separately. Said a man was staring/ogling at him for a long time when they're alone in the sauna, which is creepy and uncomfortable because you're all nude. Just trying to enjoy yourself but some people are inappropriate. As for the women's side everyone was kind and respectful. Remember the spa is a quiet space so it's not a place to socialize Arrive 30 min to 1 hr early. Typically spend 2-3 hrs here

    Scratch
    Angelica S.

    My partner visited Psyspa on August 17th at 6:30 PM for a #1 B Special Package (male guest). He said that when getting into the facility, the environment did not appear very clean or sanitary. He went for a body scrub and when he asked the staff member, Lee, whether the scrubber being used was new, he stated that it was a used product. He only asked him because he saw the scrub and wanted to make sure this wasn't what was going to be used on him. This was extremely concerning and unhygienic, so he declined the scrub and requested to go directly to the massage instead. The massage itself was acceptable. On the drive home, he started to develop an itching and burning sensation on his neck and taking a look, we see some kind of red, raised irratiation. There was also a scratch on his arm. This experience, which was supposed to be relaxing, instead caused him a lot of anxiety and discomfort. Given the unsanitary practices observed and the adverse reaction experienced, we felt compelled make this review. I hope appropriate steps are taken to ensure client safety and prevent similar incidents in the future.

    Body scrub with Sala
    Cheryl M.

    I used to be a regular for the 30min body scrubs and pricing have gone up (dramatically) due to whatever factors. Possibly increase to water rates but $90 now seems a bit steep. Especially, when hot tub isn't hot, toiletries are usually empty and the nice part of the spa is the remodeled lobby and locker areas. The better deal is to get a body scrub with a massage but keep in mind the Korean massages are more acupressure with quick movement vs smoothe movements and focusing on specific areas. So if you're not used to varying pressure ((using their elbows, knuckles) this isn't for you. ** 3.5 stars ** Overall, the body scrubs at PSY are effective in sloughing off dead skin and you come out with smoothe, polished skin. I will continue to visit but not as often as I once did or go drive further to a place with better amenities. Bring your own toiletries. Items provided: towels, cover up, slippers, shampoo/conditioner (hit or miss), liquid soap, hairdryer, qtips, lockers and water dispenser. Weekdays are the best time to visit.

    24 Hours Later -- Scabbing & Skin Damage from Improper Scrub Technique

    I left this morning's appointment with red marks, scratches, and a burning sensation on my neck and shoulder area -- that alone should tell you everything about how this service went. I was a loyal customer, visiting about four times a year, so I know exactly what a proper Korean scrub should look and feel like. My attendant today was CC, and the issues were serious. The technique had no structured or methodical approach, jumping randomly across the body instead of systematically completing one area before moving to the next. More critically, she scrubbed my nipples and areolas with such force that I thought they were bleeding -- I couldn't see through my eye covering to confirm. This has never happened to me before, and I won't know the full extent of the damage until I see if scabbing develops over the next few days. I had to physically cover myself and ask her to stop multiple times. They are still extremely sore and painful, and I deeply regret this visit. She also scrubbed my private areas, which is completely inappropriate, and applied the body scrub mitt directly to my face (jawline and chin) -- a rough, body-grade exfoliant that should never touch facial skin, which is significantly thinner and far more sensitive than the rest of the body. This should never happen under any circumstance. To top it off, she made unsolicited comments complimenting my body as she handed me her tip envelope -- which, in hindsight, felt calculated. This has never happened to me in any prior visit and caught me completely off guard. Regardless of intent, commenting on a client's body -- especially in that moment -- is unprofessional and inappropriate. I attempted to address this privately at the front desk and waited 15 minutes, but with only one staff member working and a line out the door, I could not wait any longer. I have since followed up with a formal written complaint instead. I expect management to take this seriously and respond accordingly. Until this is addressed, I would strongly caution others to ask about their attendant before booking.

    They provide slippers that are so cute

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    PSY Spa USA Reviews in Other Languages

    Ask the Community - PSY Spa USA

    How is this place with trans people? Will trans women be allowed to be in the women's section with a towel?

    Do they have a restaurant in the spa?

    They used to but they don't anymore

    What does the admission fee include?

    No restaurant, however, there are snacks in the lobby available for purchase. I recommend that you eat before so you can relax and enjoy your time, the snacks are definitely something to be desired lol think to yourself cup o' noodles, chips and the… 

    How much is general admission with no special treatments?

    $40 for 3 hours M-F and $40 for 2 hours on weekends.

    Is there a time limit for the facilities with purchased service?

    Either before or after your service, you may stay for the additional 3 hours (if M-F) or 2 hours (Sat and Sun)

    What is the time limit per visit? Is it still 2 hours?

    It's supposed to be two hours but I've been there for longer when it's not crowded and they don't say anything

    Can you be Nude in the CoEd area?

    There will be gowns for you to wear in coed .

    I want to plan a girls day out for my friend's bday. Do you accommodate a group of three for massage?

    Hello, We can accommodate up to 9 women at a time.

    Is the restaurant open now?

    No restaurant is still closed. But snacks or cup o noodles are available for purchase

    My husband is visually impaired. However I do want him to enjoy his private massage. What areas are co-ed?

    The co ed areas include the area with the Korean detox rooms. If you would like to come with your husband I can guide him through the men's locker area if needed. As long as you can guide him afterwards. Thank you.

    Are you allowed to wear your swimsuit or any clothing?

    No swimsuits or any other clothing are allowed, except the gowns they provide... but you can wear those in coed areas only...inside the spa (either men's section or women's) you're butt naked.

    Can you use the spa without a service?

    Yes you can purchase a day pass

    Hello, If I decide to do a couples massage would we be in a private room? How long is it for? And, if we want to go into the jacuzzi would we still be together?…

    There are massage rooms for couples, along w a co-ed relaxing area that includes salt room, jade room.… 

    Can we add-on treatments? I want to purchase two "ultimate packages" for my wife & myself because they are conducted in private rooms but I'd like to add mini facials, milk treatments and possibly seaweed wraps. Thanks!

    Yes you can

    How much tip is expected if I get the scrub?

    Hello Busy B, There is no set amount. I am sorry I cannot provide more information about it but… 

    WHEN will you reopen?

    Hello River, Thank you for reaching out to us. We are now fully open! We hope to see you soon!… 

    Are you open now?

    Hello Shihtzu, Thank you for reaching out to us! We are fully open now! We hope to see you soon!… 

    Do you still have to pay the admission fee if you're getting a spa treatment or body scrub?

    Hello Sadig, To answer your question, the general admission fee is included in the services. For… 

    Hi...does anyone know if they are open?

    Opened as of 11/1/2020 by appointment only to keep social distancing. :: Pricing has increased by $5-10 which is understandable since they been closed for 7 months.… 

    Are they open during covid19? i see people have posted reviews recently but no one will pick up when i called. thank you!

    Re-opened as of 11/1/2020. Call to make an appointment

    View All 50 Questions

    Review Highlights - PSY Spa USA

    My mom and I always feel so refreshed after and all the dead skin coming off makes everything so much better.

    Mentioned in 56 reviews

    Read more highlights

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    Before & after photo of 18-year-old client using our acne homecare products and following our protocol.

    PSY Spa USA - skincare - Updated September 2026

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