I want to specifically recognize Brian and the technicians who worked on our Can-Am. After a…read moredifficult situation with the machine, Brian stepped in, took ownership of the issue, and made sure everything was handled properly. He was professional, responsive, and kept us informed throughout the entire process. The Can-Am ultimately received a complete engine and turbo replacement, and the technicians did an excellent job with the repair. The machine is running great, and the quality of the work has given us confidence in taking it back out on the trails. Brian followed through on everything he said he would do and made sure the situation was resolved the right way. Thank you to Brian and the technicians who worked on the machine for standing behind the repair and getting our Can-Am back in top condition.

The location has a variety of motor sports necessities and vehicles…read more Areas of kudos: 1. The Parts personnel are nice and helpful. I was able to find my items fast and a a good price. 2. The front counter personnel was friendly, prompt and has a service with a smile. Area of recommendations for improvements: 1. Customer service (internal and external): I witnessed multiple times in 15 minutes of the service personnel speaking ill of Parts personnel (input of information on an account, credit to a certain personnel for the purchase). Also when wanting to pay, the whole going to the counter to pick out parts and then to the front for payment then back to the counter to receive your parts is so inconvenient. The Services personnel are condensing and short with customers. When asking a questions it feels like you are being reprimanded. 2. Price tags: cost of items was a guessing game.

I'm not usually someone who leaves reviews, but I felt like this one was worth taking the time to…read morewrite. I recently bought a new Yamaha MT-07 from this dealership. Unfortunately, after only about 140 miles, the clutch failed and the bike was no longer rideable. To make matters worse, Yamaha determined the failure was due to "user error" and wanted me to pay around $600 for the repair. The reason I'm writing this review is because of James Grosso and Luis, a dealership manager. James was the salesperson who helped me with the purchase, and he was great from the start. The whole buying experience felt relaxed and straightforward, with no pressure at all. We ended up talking about a lot more than just motorcycles--business, books, life, goals, and all kinds of things. He's the type of person who genuinely cares about people and takes the time to build real relationships. When I called him after the clutch issue came up, he listened, understood why I was frustrated, and immediately started looking into ways to help. After speaking with James, I was put in touch with Luis, a dealership manager. He took the time to review everything and agreed that it didn't make sense for me to be stuck paying for a repair on a brand-new bike with so few miles on it. Even though Yamaha wouldn't cover the repair, Luis stepped up and had the dealership take care of it. That kind of customer service is hard to find these days, and it says a lot about how this dealership treats its customers. Issues can happen with any vehicle or manufacturer. What really matters is how people handle those situations when they come up. James and Luis both went out of their way to help make a frustrating situation right, and because of that, they've earned my trust and future business. Thank you again, James and Luis. I really appreciate everything you did.

I found MTN Motorsports to have a large selection of watercraft. The staff I spoke with were…read morefriendly and personable. Sal helped, me, and was genuinely concerned that I have a positive experience. He was knowledgeable about the different vehicles, trims, and options. Tony was also very helpful, patient, and understanding. I have purchased many vehicles from Socal Dealerships, and Mountain Motorsports is the best. The purchasing process was quick, painless, and enjoyable. Thanks MTN Motorsports!

I've dealt with Terry for over 10yrs now. He is personable and knowledgeable about all types of…read morebikes. I'm a collector and he has always bent over backwards to help me out. Highly recommend him and his expertise. He is also a road racer with a complete shop to rebuilt to race specs engines and transmissions.

Excellent service, owner is very knowledgeable when it comes to bikes. Have been going here now for…read more5 plus years.

Highly recommend bikers alley . Great service and the fellas there are great people . First time i…read morewent i felt comfortable to let bro work on my bike and did a great job on my m8 2018 softail slim flsl . Awesome dudes !

I've been dealing with Bob since the shop was located on Market Street, for "odds & ends" for a…read morecouple of my older machines and always appreciated that if he had time, you could just shoot the breeze with him. The shop is something you really need to take some time to wonder around in for as long as it takes, as he has a "Plethora" of neat Stuff all throughout the shop, and more than once I'd end up buying something I figured I'd use Sooner or Later on one bike or another.

Was returning home from New Mexico, passing through Redlands on the way to NorCal with a badly…read morestretched chain. Even though the service department was closed, the service manager, Wes was there. I explained my predicament and he took pity on me and adjusted the chain so I could baby it home. Above and beyond is all I can say for this dealership and for Wes for helping me out Thank you!!!!

I had a disappointing experience at Redlands Motorsport. I was a first-time buyer and had a…read morequestion about my motorcycle after it had been sitting for more than three months. The lady I spoke with didn't seem to understand my concern and wasn't very helpful. Instead of connecting me with the service department or someone who could answer my question, she told me to watch YouTube videos. It felt dismissive and unprofessional. I expected better customer service, especially as a new customer looking for guidance.

Josh Danielson was very helpful from start to finish. I needed a tune up on my Pedigo electric…read morebike. Josh worked quickly and fixed what needed to be fixed and made some much needed suggestions. I trusted him from day one. I highly recommend. Reasonably priced, good service location!

The service sucks!!! All the employees seem to be confused when asked questions. They don't know…read morewhere parts are located. They took a while to locate the part, didn't end up having what I was told was in stock. Lady at the cashier seemed lost as well. This was in the morning not many customers. Hate to see what the service is like on a busy day.

The people that work for IMS are amazing professionals. I've had a few questions with a number of…read moretheir products, so I called once and emailed the other times. The employees at IMS are prompt with responding to their emails and making sure your problem is resolved or being worked on when you're on the phone with them. I will be a long time customer of IMS. Especially with the customer service they provide.

Swapped my pivot pegs for a set of Core II. I've been so impressed I'm getting a second set for…read moreanother bike. Thinking I'll try out the Rally.

Walk in and ask for Mike medrano you won't be disappointed, him and stretch will get you on a new…read moreHarley great dealership and amazing staff

Walked in as usual greeted by everybody. as a customer that makes you feel good, store is always…read moreneat and organized. Went to go see Richard at the parts counter and we ordered my rear saddlebag crash bars got them installed and have my fast Johnny looking great. I recommend you go see Richard at the parts counter