repairman came over and did nothing and charged me $125. Said nothing was wrong. I called as…read morewasher was not emptying and cycles were not happening. Lid did not lock, etc. charged for doing nothing.

Fred from Derry Appliance Repair was excellent. He quickly diagnosed, ordered parts, and returned…read moreto fix the broken fan in our double oven and was professional, knowledgeable, and efficient throughout the process. He explained everything clearly and left the area clean when he finished. Highly recommend him if you need reliable appliance repair!

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

What a great guy and service repair company! Our refrigerator died just a couple of days before we…read morewere scheduled to leave on vacation and I was in horrors remembering the last time we needed help with something like this, I remember it taking a while to get someone in. Called Scotty in the morning and he said he be by in about an hour and in an hour he was here. He diagnosed it and did waste my time - told me straight up it was not salvageable. But he didn't stop here. When I asked him for recommendations on what might be a good model he not only helped me, but while standing in my kitchen made a call and told me where I could get one same day. Scotty and his son literally made a stressful situation so much better - And I can't thank him enough nor can I recommend him more highly! We ended up buying the refrigerator he recommended from the place he recommended and everything was done quickly and I had a new refrigerator, delivered and set up, in my kitchen just a few hours later! Thank you Scott!

Fast and knowledgeable. My dryer was overheating and was diagnosed and fixed same day. Would highly…read morerecommend.

I John B laundry…read morerepairs came here on time and fixed my dish washer.He did a timely repair. I appreciate everything about John Laudrey Repair.

He was very rude over the phone. He actually laughed at me when I asked to repeat the charges…read morebecause I wasn't grasping how he charged. Not professional at all. Don't waist your time!!!

When my 13 year old upright freezer failed to keep food frozen one day, I tried a few local service…read moreshops. One shop had closed but recommended Ed's Appliance Service, where the technician had over 40 years experience. He was able to visit the next day. The GE service shop said I would have to wait about 4 days. In the meantime, I was able to move the food to other people's freezers. Ed said the compressor was probably starting to fail due to age and it would be too expensive to repair. It also looked like there might be ice blockage. He told me to unplug it and leave it open for a few days. After I powered it back up and put some cups of water on each shelf, in a little over a day every cup was frozen. So can start using it again. Yay! In the meantime I purchased a new unit, which took a a bit of research and phone calling. It seemed that many people freaked out when the Wuhan Virus hit and bought up all the refrigerators and freezers. They were probably afraid of shopping and bought new units so they could maybe hoard food and limit their trips to the stores. None of the big box stores had anything in stock. The sales rep. at Baron's Appliances in Concord listed the Frigidaire unit I wanted, but he said the manufacturers were quoting end of August delivery dates! That was the only store that offered to help me out. So here is hoping my old freezer holds out until then.

From the owner: I Have been in business for over 40 years. Good and reliable service. read more

I recently purchased a Kenmore Elite French Door refrigerator from A&K Appliance. Overall, the unit…read morewas clean, well-maintained, and functioning properly at the time of purchase. The original fridge I picked out was replaced by this Kenmore. A&K Appliance noticed the malfunction with original fridge and informed me on day of delivery. Kelvin swapped unit out for the Kenmore Elite. The only drawback was that the top freezer shelf/bin was missing. I was not notified of it missing until the fridge was delivered. However, Kelvin did say he would provide one when it was available. While it does not impact the refrigerator's operation, it is essential to store my freezer items properly. I am eagerly awaiting when he is able to deliver the shelf/bin. Despite the missing freezer bin, I am satisfied with the purchase and would highly recommend this store to customers seeking dependable second-hand appliances. Price points are spot on for the Appliances he sells. They even took away my old fridge at time of delivery.

Wrote me an order on Saturday to drop of a used dryer and a used washer on Monday. Ghosted for over…read morea week. Finally got ahold of him again, told me he needed to order a part for the dryer. I told him I was still interested, and he said he'd order the part and let me know. Ghosted again for over another week. Still waiting. . .

I suspect a filter that needs to be cleaned or even changed. The technician stated he could come…read moreout and fix the leak on a washing machine, but would not come out if the washer was not currently leaking. What's going on in today's world? Can't anyone troubleshoot a problem. Is there no routine maintenance technician within the Southern New Hampshire area. Is this just a plumbing problem. No, it's a intermittent leaking problem.

Professional family company. Good communication and follow through. Showed up as promised and…read morecompleted the installation of the dishwasher. Tested the operation before the project was complete

John was pleasant and responded quickly from my call. He repaired my fridge and I was surprised the…read morebill was reasonable. I would definitely call him again for any of my appliance repairs.

I highly recommend you hire John for all of your appliance servicing needs. He is friendly,…read moreresponsive, and will diagnose and repair your appliance expeditiously. John recently took care of a very tricky LED lighting issue I had with my refrigerator. I am highly satisfied with the result. He has five stars for a reason. So, feel confident, reaching out.

This review is about a year overdue! Apologies! I had a problem with my inherited washer/dryer and…read moredishwasher. The washer was leaking; dryer WASNT drying fully & making a noise. The dishwasher was perplexing & had some issues. We were given FAST & dependable service at a more than reasonable price. PLEASE NOTE: he, Taylor, works on (All) foreign and domestic models/parts & pieces! Taylor (& his office coordinator) are extremely knowledgeable & professional from 1st communication ease to fix/repair or the honest truth of your situation. I can attest to the fact that he stands by his work! In the time following one of the repairs (dryer), I thought I was imagining a noise. I didn't want to make him come out again if it was nothing and I waited until the very last minute due to my uncertainty! I called - he came out right away at "my 11th hour" & there actually was a problem. It was NOT apparent when it was originally fixed. No hassle. No grief. Identified the problem & it was repaired with a smile! Another Cycle Appliance is top notch and I would/will be calling them again for ANY issues we, or my family has, in the future. I've also recommended to anyone who will listen. Great experience- slow on my part for gratitude!

Taylor and Paul were a pleasure to deal with. He diagnosed the problem quickly and rush ordered the…read morerequired part. All costs were discussed up front, no surprises. He went above and beyond doing some extra things, just as a courtesy. Not just professional, but very kind as well. I would recommend them without hesitation.