I suspect a filter that needs to be cleaned or even changed. The technician stated he could come…read moreout and fix the leak on a washing machine, but would not come out if the washer was not currently leaking. What's going on in today's world? Can't anyone troubleshoot a problem. Is there no routine maintenance technician within the Southern New Hampshire area. Is this just a plumbing problem. No, it's a intermittent leaking problem.

Professional family company. Good communication and follow through. Showed up as promised and…read morecompleted the installation of the dishwasher. Tested the operation before the project was complete

UPDATE: 5 stars to store staff (Andy and Kathy) 0 stars to Best Buy communications!…read more In December I ordered a remote car start online and scheduled an installation appointment at the Manchester NH store (30 miles from my home - closest Best Buy that would install) 1/7/2025 - I received an email from Services Experience Manager stating the appointment needed to be rescheduled from afternoon "to book you an early morning appointment to adjust for the delay in booking times." - I have no clue what this means, but an eary morning appointment was very difficult for us. 1/8/2025 - I replied that early morning was difficult and were there any afternoon appointments. - No response 1/10/2025 - I sent a second email asking if it was at all possible to schedule an afternoon appointment - No response 1/15/2025 - Called and asked about the appointment and was told that it was still scheduled for 1/20 at 3:30 1/19/2025 - received an email confirming the appointment along with instructions as to what to expect 1/20/2025 at 7 am received another confirmation. Arrived at the store at 3 pm., where the greeters told us the tech was not there. The store (maybe department) manager came out and asked to schedule a call the next afternoon with her and the tech to find a time that would work for us. She also requested that we not reply to email requests for review because this would reflect badly on the tech and it was not his fault. 1/21/2025 - spoke with tech and store manager, scheduled new appointment for Feb 10. Store Manager offered a $50 discount for our inconvenience - ok, thank you, discount was appreciated 1/27/2025 - received an email from Best Buy cancelling order and a refund on my credit card. Called the direct number the Store Manager had given us. No answer. 2/10 - called and texted the store manager number. Recieved a text back that the appointment was on as scheduled. Arrived at the store and Andy did an amazing job. Start to finish in 45 minutes. Store manager Kathy came to make sure all was well and we were completely satifisfied. Kudo's to in store staff for a job well done. Absolutely ridiculous communication on Best Buys automated part. We reached out and tried to confirm at every step only to be met with silence.

I'm really sorry to have to give out two stars after visiting this place but I'm being generous…read more During and after the COVID pandemic I've been giving businesses the benefit of the doubt. The first sign that this was going to be different was upon entering. The front desk attendant was engaged in an animated conversation with a fellow worker. Obviously too busy to acknowledge customers. I came over looking at the possibility of purchasing a small sound system for our nonprofit's meetings. I stepped into the sound system area. An employee was looking into infinity and an open Sudoku game on his smartphone. I asked where I could find such sound systems and he seemed to be bothered by my intrusion into his Sudoku. He pointed towards the WiFi section. Not a peep. I thought about their training process at Best Buy and how it could be improved. I then stepped in the WiFi and boom box area. An employee was idling by but when she saw me, she stepped away quickly. The cash register area had three employees engaged in conversation. Not one looking at the floor or customers. I ambled about looking at possibly finding a small sound system. Didn't see any values for what I needed. I left the store after 20 minutes. Not one person approached me. I figure they're not interested in their jobs or their company. Don't think I'll ever be here again.

Store manager Anitza Q restored my faith in humanity, customer service, and Home Depot by offering…read moreme a partial refund on Vigoro grass seed that didn't perform well. While I am a little closer to Hooksett, I will be making Manchester my store! Was VERY close to becoming a Lowes customer! Thank you Alitza!

Bought dishwasher. Paid 400 to install. Asked if hardwired a problem..no. show up and refuse to…read moreinstall it. Call cust service...call mgr. No one cares

I recently purchased a Kenmore Elite French Door refrigerator from A&K Appliance. Overall, the unit…read morewas clean, well-maintained, and functioning properly at the time of purchase. The original fridge I picked out was replaced by this Kenmore. A&K Appliance noticed the malfunction with original fridge and informed me on day of delivery. Kelvin swapped unit out for the Kenmore Elite. The only drawback was that the top freezer shelf/bin was missing. I was not notified of it missing until the fridge was delivered. However, Kelvin did say he would provide one when it was available. While it does not impact the refrigerator's operation, it is essential to store my freezer items properly. I am eagerly awaiting when he is able to deliver the shelf/bin. Despite the missing freezer bin, I am satisfied with the purchase and would highly recommend this store to customers seeking dependable second-hand appliances. Price points are spot on for the Appliances he sells. They even took away my old fridge at time of delivery.

Has real issues with customer service, and very unhelpful with fixing issues with appliances,…read moreWouldn't recommend this place unfortunately.

I had a fantastic experience with City Side appliance. Our dryer and freezer needed service. Alex…read morewas incredibly efficient and reliable, tackling both issues with expertise. The service was prompt, and the cost was very fair, making it the ultimate choice for appliance repairs. After diagnosing the dryer issue he helped me make the decision to not spend any more $$ on costly repairs and suggested we purchase a new dryer from Lowe's. This didn't help his bottom line but it helped us. I highly recommend them for anyone needing quality and honest service!

Highly recommend Alex and his team, 5 star all the way. We had issues with our refrigerator,…read moreappointments were easy to make, always a call on the way before arriving, and extremely knowledgeable. A pleasure to do business with, 100% trustworthy, friendly and Fair!!!

We recently purchased two new appliances online and worked with Mike in the Manchester, NH store…read more The items we had chosen were backordered indefinitely and Mike recommended different items for us to choose from so that we could receive our appliances in a timely manner. We were very happy with Mike's suggestions and he made our purchase very easy, pleasant and professional! We will definitely be shopping at Barons again!

so I purchased all new appliances for one of my apartment remodels back in October so the…read moreappliances are barely 8 months old and Covered under #Warranty so I called them. They put me in contact with their appliance repair group. After being online for 34 minutes to find out, it would take them 20 days before they could get over to take care of the refrigerator told them that was totally unacceptable. people supposed to do for nearly 3 weeks so I ended up having to hire a private guy I'll reach back out to let you know whether or not they reimburse me my guess would be they will not. Even though it's under the

I did a google search on appliance repair in the Manchester area and Glenn's Appliance was in the…read moresearch. I have an LG washer and he told me on the phone that they do not service LG. First suggestion, please list certain brands on your repair page that you do not fix. It would have saved both of us time. So, I ask for a recommendation for a business in the area who repairs LG. (As a side note, I operate a small mom & pop operation and if I cannot help a customer, I will tell them where they can find what they need. I find that this helpfulness brings them back to me.) The guy on the phone tells me that "No one does. LG's are very tough to work on and their parts are hard to find." It turns out that that was an outright lie. I called "Mr. Appliance" next. They informed me that they could help. They even emailed me a confirmation of the appointment and included a photo of their technician so that I would know beforehand who would be in my home. They sent a guy out to my house, he listened to my machine and then diagnosed it and had it fixed in just about 20 minutes. They accepted cash/checks/credit cards right on the spot. They then proceeded to email me a receipt and one day later, another email to thank me again and check on how the washing machine was. Because in this on particular instance Glen's chose not to help in any capacity, I would never personally purchase anything from them and I will continue to let others know how unprofessional that business is. Choose Mr. Appliance; I did. http://www.mrappliance.com/services/residential/

Glenn had just what we needed! With a motto of "be kinder than necessary" he really helped us out…read more Highly recommend!

Our oven was making a terrible noise. We were hoping we didn't need to get a new one since ours was…read moreonly 6 years old. We were able to have it fixed at a reasonable price. I highly recommend!!

I would highly recommend this company Anthony goes above and beyond in his work he was very…read moreprofessional on time and explained what he was doing. They were very reasonable priced as well very good service!!!! Bill McBride