I held out hope this company would take responsibility and treat their repeated failures as one‑off…read moremistakes. Instead, it's clear this is simply how they operate--followed by deflecting blame elsewhere. This company demonstrates a consistent pattern of poor communication, missed commitments, and lack of follow‑through. They were the original installers and were hired to replace our batteries. Site survey completed June 2025, plans approved November, permit held for four months--and still no installation. After I repeatedly chased them, they scheduled an install for 2/10/26, then canceled four days before due to missing parts. What followed: ignored calls, unanswered emails, empty apologies from management, and promises of "personal follow‑up" that never happened. Ultimately, they blamed the lease holder and walked away citing their contract for repair had been pulled. (no kidding after 10 months of having it in your lap without ANY end in sight). Based on documented timelines and repeated lack of communication, this experience reflects systemic operational issues rather than isolated errors.

Excellent value for the money Much cheaper than Sun Run and…read morethey let me have the Energy Credit. I had a couple of small issues with installation. They came out quickly and repaired. Also brought me a refund check and a bottle of their wine from a local winery Couldn't say enough good things about service, quality and attention to details and a willingness to always make the customer happy!

Solarponics prepared the contract to install a 50 amp outlet, including a level 2 EV charger. They…read moreprovided a Wallbox charger that's programmable to limit car charging to only the off-peak hours automatically. The contract price included everything needed, including the county building permit. Although they installed my 240 volt outlet adjacent to my electrical panel as I preferred, I learned that it would have been the same price for a very long wiring run which would make it an even better value because it affords the flexibility of locating the outlet at the most convenient location for anyone. Their installation team was very friendly and did the job professionally. My project manager also applied for the 3CE rebates on my behalf, and that brought the total cost down to $250. In checking up on the status of my rebate applications, the 3CE agent confirmed that their funding for rebates is unaffected by the current federal government's pulling back of existing approved and funded programs, as well as closure of offices and various government services that provide support. All's good!

I hired Solarponics to install a Span smart electric panel. They were quick to respond with good…read morecommunication and the service was excellent. Moving my panel involved a lot of work, and they left with a very clean installation and excellent work. They were also quick to respond to and help with a few follow up calls to get updates to the panel. I have already recommended them to my neighbor and will continue to recommend Solarponics services.

We purchased two Tessla batteries from the Photon Brothers San Luis Obispo office around December…read more2024. One of the selling points was that we would be able to receive a rebate from Central Coast Community Energy (3CE) upon completion of the project. Photon Brothers told us that they would help us with the rebate and application process. Although they did help with the application process, they failed to explain many of the requirements needed to obtain the rebate. For instance, we were never told that we had to program our battery to discharge at least 50% of its capacity daily during peak hours for a two-week period while 3CE would monitor the battery system. Upon completion of the application it stalled, because we did not know about this requirement. At least half a dozen phone calls were made to 3CE to try and figure why we were not getting our rebate. It took us over a year to figure this out, with NO HELP from Photon Brothers. Their response was something akin to, "This is between you and 3CE." A simple explanation would have relieved us of much aggravation. We finally received our rebate in March of 2026, well over a year from when we first applied. In addition, we never received instructions from Photon Brothers on how to use the Tessla App to maximum the benefits of the battery system. When we would call Photon Brothers for help with the App, sometimes we received assistance, while other times, no one called us back. We watched the Tessla Battery videos and did not find them helpful. In conclusion, we are disappointed with the lack of support received from Photon Brothers.

Our experience with Photon Brothers- we call them Photon Bros was not good. Their installers smoked…read moreand cussed around my children, and they left their cigarette butts and trash in my yard. They also let their ladders, tools, and dirty hands drag along my walls. We had to repaint the hallway and ceiling when they left...which took them a long time to do. The whole project took nearly a year! Their electrical engineers also messed something up. Post install, we're constantly having problems with the circuits in the house. We chose Photon Brothers because I thought that choosing a local company would give us a better result, but we only just got to pay more. And the reason they get two stars instead of one is because they did make my electricity bill lower.

Good service with Axiom 360. Josue the Roofer works very hard and has patience to find leak.read more

Axiom 360 did a fantastic job of getting my new roof and solar system installed quickly as we were…read morerunning against the clock to obtain the solar tax credit that was expiring at the end of 2025. The salesman, Jeff was extremely helpful and communicative in explaining to me our roofing options (needing replacement due to the prior roof's age) and the solar system we would need to minimize any future payments to PGE as well as obtaining tax credits and rebates. We had a complication in that we were in the process of purchasing the house and the purchase was not set to go final until early-mid December 2025. Also, the holidays. Axiom staff stepped up big time. Even though they had other projects in the works, they squeezed us in. These complications required continuous coordination between Axiom representatives with the prior home owner (who was still occupying the house), and separately me because the prior owner's agent made it clear that the sellers and buyers (me) were not to directly communicate. In other words, Axiom had to work this project with two "owners" of the house, owners that were instructed to not talk to each other. As I was a "newbie" to solar I had lots of questions (and a desire for perfection). Clay and Justin were extremely patient with me every time I emailed, called, texted or visited their shop (to drop off payments) to coordinate the work, and for them to explain exactly what was being installed and all the installation steps that were being taken. I especially want to call out Justin and Sean for making sure we got the system hooked up as quickly as possible to PGE to export energy to the grid. Sean came by twice after the installation was complete, first to ensure PGE would bless the hookup and second to walk me through the system and show me how to work the App. The roof looks great and the system is working great. I strongly recommend these folks for roofing and solar system installations.

When I first started looking for solar I spoke to several companies and AM Sun Solar was by far the…read moremost professional and the most communicative solar company out there. We had some concerns about the exact style and type of mounting we would want (ground mounted & away from the house view) & not only were they accommodating they drew out on a map and then staked out the location and moved it 5 feet per our request no questions asked!!! Every time they came to work they would politely knock on the door and if we were not home they would leave a note with what they did that day and of course they kept everything very tidy and cleaned up after themselves every single day! We had an issue that could happen to any company where we were having trouble getting them on a train to work and they stayed very communicative again in getting the problem resolved not only that we had an inverter unexpectedly go out after a month and they got all over it had a new one air shipped in and brought it up installed it that day and arrive to their warehouse not to mention again leaving a know about what they did and how sorry they were that this had happened. Do not I repeat do not use anyone else :-)

Two of my solars broke, I've been trying to contact this company non stop trying to get them to fix…read moreand even after 8 months still nothing, every time I call they give me a run around and till this day I haven't had my solars working for that whole time having to pay for all electricity, I have to constantly call them for an update

SunWork installed a heat pump water heater for us a year ago. The entire process went seamlessly -…read morefrom obtaining the bid, to the installation and the customer service during the entire time, including followup. We are so happy we chose SunWork.

Our goal was to achieve Zero Net Energy, and with SunWork we were able to do that... and then some!…read more(Meaning, should still be ZNE if we can ever afford an EV.) SunWork made it possible for us to get a larger system than we had originally planned, because their cost was so much lower than other installers -- thanks to the volunteer labor (literally: THANK YOU to the volunteers who came to help install! You rock!). I was up there on the roof myself, and got my husband and teenage son to do some as well, but homeowners aren't required to do the physical work if you can't or simply don't want to. Our system is coming up on its 1-year anniversary and we couldn't be happier. At the moment, with the rush to get people in the queue before NEM 2.0 disappears in April 2023, I can imagine they're swamped. But if you qualify and can get on their calendar, it will be worth it!

UPDATE TWO - posted AFTER THEIR RESPONSE (INITIAL REVIEW BELOW STANDS):…read moreThis contractor did communicate PRIOR to not showing up. They never indicated they were not going to show up if I didn't sign the contract, we had a "verbal contract" via e-mail in which I repeatedly stated my available date and they repeatedly stated they would be there ON THAT DATE. They did not communicate with me on the contracted date as I sat waiting for their arrival - out paid work - nor did they respond to any of my e-mails that day nor in the days following UNTIL THIS REVIEW was posted. They ghosted me from appointment time until they caught this bad review on Yelp. Pay no heed to the "businessman" behind the contractor curtain! (Also see his comment " Imagine trying to get paid by these people!" We had a contractor in here the day prior. Paid cash as agreed. Jason's cash was waiting...he just wasn't willing to show up for the work to collect it.) ORIGINAL REVIEW: Their communication system sucks (no actual call - just e-mail) and they didn't show for the final job. Just ghosted me! Bummer since I took a day off work to be here for them. If you want good communication and folks who show up, not this one. (I'm still waiting to hear back from them after they failed to show four days ago. They aren't answering e-mails.) So here's the story: I contacted Page Roofing after we detected a leak the last week of December. They showed up to check it out the first week of January. The crew of two was fast, efficient, documented their find, even made one quick, immediate, five-minute fix before heading back to the office to formulate their bid for more extensive work. Bid seemed high, but Jason worked on their transportation/fuel fee to help reduce it slightly. We bit the bullet and commmitted to being here. He sent a contract to be signed, but it didn't have a single date. Rather, it offered a window. I told Jason (see attached image) that I wasn't available for a window, so wouldn't sign contract stating such flexible work. He responded that they'd be here on set date, but never changed the contract, so of course I didn't sign it. They said they'd be here. Didn't show. Didn't respond that morning to contacts (made via e-mail). Entirely unprofessional. So...I'm out a day's income, the roof still isn't patched up, and I have to start over again (with a different, hopefully more professional company). UPDATE ONE: I just looked up their license via state licensing board. Should have done THIS research before. (Will do here forward.) It seems they've received admonishment letters from the state (2023) for various violations. https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/CheckLicense.aspx) License # 1005750

Replaced roofing with metal. Looks good. Got a late start…read morebut finished in about a week. Was easy to work with. Did repairs that needed to be done . Over all happy with job done, waiting to see if it stopped the leaks.

After interviewing approximately seven solar companies, reading reviews, comparing pricing,…read moreevaluating customer service, and reviewing BBB ratings, I ultimately chose SunMade Solar Energy to expand my existing solar system. One thing that stood out immediately was that their pricing was highly competitive with the other companies I considered. While pricing was important, what really set SunMade apart was that they hold both solar and roofing licenses. This gave me additional confidence because I previously had a bad experience with another solar company that damaged my roof, failed to fix the problem, and later went out of business, leaving me to pay for the repairs myself. Our sales representative, Jon Bernal, was professional, patient, and knowledgeable. He answered all of my questions and never made me feel rushed. There was one item that the system designer later clarified, and although it wasn't a major issue, Jon personally reached out to notify me of the changes. That level of integrity and accountability meant a lot to me and demonstrated that he genuinely cares about his customers. The installation crew was professional, arrived on time, kept the work area clean, and communicated well throughout the process. After installation, I noticed a section of concrete that had become uneven due to settling. I contacted SunMade, and they returned within days to correct the issue and followed up to ensure everything was satisfactory. That kind of customer service is becoming increasingly rare. The entire process moved efficiently. Our first meeting with Jon was on March 28, we signed on March 30, the system was installed on April 27, the meter collar was installed on May 13, and we received Permission to Operate about a week later. Jon also helped us identify and secure available rebates. I would also like to thank Tara in the office. When I needed copies of my contract documents, she provided them promptly and without hesitation. Another positive observation is that the owner, Oz, appears to be actively involved with the company and personally responds to customer reviews. I noticed this during my initial research and felt it reflected a company that values customer feedback and satisfaction. At the time of this review, SunMade Solar Energy held an A+ rating with the Better Business Bureau. Based on my experience, they delivered competitive pricing, excellent communication, professional workmanship, and outstanding customer service. I would not hesitate to recommend SunMade Solar Energy to anyone considering solar for their home.

I had solar installed about a month ago with SunMade and the experience was so easy and convenient…read more I wasn't super savvy with how solar works or how the process would be, but I did a lot of research and filtered through a lot of reviews and SunMade was what stood out the most to me. After the install, I can see why. Duane W was my rep and walked us through the whole process and just made it easy. I think if you've been on the fence with going forward with solar, definitely look into SunMade. You can tell they take pride in their work and give quality attention to detail. Thanks!

Several years agoCal Paso Solar Electric installed high performance panels at our home…read more We are very pleased with their service. they're very responsive unlike most solar companies who make promises and don't show up

very nice very cute and loving people they make the coffee very good everyone should come here they…read morealso play amazing muisc