THEY DETAIL RV'S TOO!!! A friend told me about these guys…read more They had detailed their Motorhome and were very happy! I had them do mine and I am very happy with the results as well! They are very reasonable in their pricing and use very good products. Very communicative about the pricing before they started. They even took a picture of a crack in the roof they found when cleaning and showed me!!! I will definitely be using them many times in the future!

Wow! Super fast initial response, next day service, and what a wonderful job they did! Our white…read moredining room chairs were filthy from our 5 year old twins (it has been years since we last cleaned them), and they got every single stain out. They were DIRTY, guys!! I will definitely save them in my phone and bring them out again! I'm very impressed!!

Although the work was great, it would've been nice to have clear communication. I asked for a quote…read moreto do carpet cleaning for my "loft, stairs, and hallway" and was given a one word answer of "$119." So naturally, I took the deal. However, after they arrived and confirmed which rooms they were cleaning, I got requoted $199 ! I even offered to send photos of the spaces needing to be cleaned beforehand but they said "no." They had opportunities to tell me the true price but instead gave the bogus answer of "$119 is the starting price." So again, great work but horrible communication and I even gave screenshots of our conversation.

I highly recommend this company…read more I received top tier customer service the entire time. Laurance the owner came out and serviced our air bnb couches and ruge which were destroyed by a guest's dogs. This man did magic! I did not think that our lighter color couch would come clean and it did. Laurance is very kind, polite and nice. I felt very taken care of throughout the entire experience. 5 stars all the way!!!!

We have only used this cleaning service once but, for the most part, we were satisfied. I was…read moreapproaching my due date and our baby was coming any day now so we decided to have a cleansing service come and do a deep cleaning of our apartment. I started by contacting multiple cleaning services via Yelp (messaged each one) and Golden Shine was by far the friendliest and most informative. They seemed like they actually wanted my business. So we proceeded with booking a day for them to come. The booking process was simple and they recommend making a list of things you want to be handled first, to make sure they get your required places cleaned in case they run out of time. I was also told the cleaners were required to go through a background check, which was comforting. We ended up booking a specific amount of time and set a cut of time so that if the cleaners weren't finished by that time, they would leave and we wouldn't continue to get charged. Well it just so happened that the day our cleaners were scheduled to come, I went into labor. The LAST thing on my mind was the cleaning service, but they were on top of things and called my phone to let us know about what time they would arrive. My husband was able to answer and explained to them what was going on. We still wanted them to come even though the thought of strangers in our place without one of us there was nerve racking. They were so accommodating and were willing to go to the front office of our complex to get a key (that we requested for them). They let themselves in our place to clean, and cleaned away. We got home two days after the cleaning, but it still smelled freshly cleaned and looked great! My only negative comment is that they put two of our cast iron pans in the dishwasher - huge no no! I ended up having to re-season both pans. But I can't blame them, the two pans were sitting out (I had forgotten to put them away before going into labor and didn't remember to tell them not to worry about the pans), so they were just doing their jobs. I would only hope this review will help and the cleaners are explained the cast iron pots should never, ever be put in a dishwasher much less cleaned with soap! Overall, I'd recommend this cleaning service! Just make sure to be specific about things you do/don't want!

I am absolutely disgusted with this company! The cleaner did a horrendous job! I had her come…read moreback to clean what she "claimed she did" & instead of redeeming herself, she was an even bigger disappointment. & after all of that, I still had to pay them & I ended up cleaning my home. I am utterly peeved. I truly believe that this company has their family or friends write fake reviews. Because there is no way this company can have so many reviews & maintain 4 stars, no way. The woman that came to my house, stated her name is Cheese or whatever. She came in with her own supplies & I left her to clean my condo. 3 hours later, my fiancé comes home during his lunch break to escort her out, not able to check her work. I came by the following day & saw that nothing had been cleaned with the exception of the windows. She cleaned my windows for 3 hours?! I complained to Maria regarding Cheese's work: -Bathtub was not clean (I wiped my finger on the bathtub & dust came off, refer to picture) -Bathroom sink was not clean -Kitchen sink was not clean -Cabinets in the hallways were not clean (picture) -Cabinets in kitchen were not clean (picture after 2nd "cleaning") -Kitchen countertops were not clean Cheese came by the following day, not happy that she was back. The worst part was that she came back & did not want to clean some of the items that Maria & I discussed! She did not want to wipe down my granite countertops because they were granite. All she had to do was use a cloth to wipe it down... & after the fact, I still had to clean everything because she did a crap job! A week after, I bought a Swiffer Wet Jet & the towels were black after each use. She never mopped my floor like she had stated she did (picture).

Alicia, Cole, Jen, Martha, and Stephen, thank you! The team fielded calls to accommodate an urgent…read morescheduling request.

I had a very disappointing experience with Marsa, the receptionist at Mt. Helix. I called to…read moreconfirm my 12:00 PM June 23rd appointment for a termite treatment, but she told me that because I had provided the door code, my appointment had been changed to an "anytime" appointment and could not be changed back. I explained that we no longer live at the property and wanted to be there in person to show the technician exactly where to spray. Instead of trying to help, she repeatedly emphasized that it was my fault because I had given them the door code and insisted there was nothing she could do. I mentioned my boyfriend and I work full-time and couldn't just wait around all day, and asked if the technician could simply call before they arrive so we could meet them there. Her response was that they "might call or might not." I basically was running in circles with her and could not reach any resolution as the entire conversation felt condescending and dismissive, she wasn't interested in helping find a solution. I eventually asked to speak with someone else. Fortunately, Elisia called me back later, clearly explained how the scheduling process works, and was able to resolve everything quickly. I really appreciated her professionalism and willingness to help. My only complaint is the poor customer service and the tone I received from Marsa

Fast. Good worker. That's all I needed and it was done. Was given great explanation of the service…read moreprovided. Recommend if you need pest control service.

I was referred to this company by a friend of a friend in Nov 2019, and so glad I was. I've hired…read morethis company again for a second time May 2020, and I can't be any happier with the results. In October 2019, I moved into a home that had many spiders, though I never came across them, the new webs that I'd see daily from working on this houses was evident enough that there was an exterior problem. So I called and they (Tracey) explained to me that they offer (I believe) two different packages. One package was for a single treatment and the second package was for a double treatment to use after 15 days, and must be used within 30 days. The price was too good to refuse the second option ($75 in 2019). I was impressed as after the first treatment that her husband did, and I saw immediate results!!! For mental security (because I believe I have arachnophobia, I called back after the 15th day, and scheduled a second visit for the 28th day. Fast forward to today, we started to see in the warmer months more spiders again but inside this time, so I reached back out to, now $85 but who cares when the results speak for themselves.... and I swear... I had ZERO knowledge that we had a roach problem

My apartment was treated today and I was given notice of spraying in the kitchen and bathroom. This…read morecompany decided it would be a great idea to spray down all my electronics, my carpet, and my Childrens toy box (which was previously covered with plastic as a precaution, for some reason the plastic had been torn off.) all located OUTSIDE of the supposed treating area. If my living room was to be part of the treatment these items would have been either removed or protected better. I have no idea what else was sprayed or damaged. There's no reason to spray unconnected wires, soundbar speakers and video games headsets.

I have been using Simplex for the last year and they have been wonderful. Rudy is my tech, he is…read morealways on time and affordable.

Israel came this morning to clean my shower grout and he did amazing! He came ahead of schedule and…read morecommunicated throughout the whole process. Thank you!

I was amazed by Schneur's professionalism. He was prompt and easy to schedule with. A party guest…read morehad vomited on our suede couch. Despite cleaning it up pretty quickly, there was staining and smell days later. I had another cleaner come out first but they were unable to do anything about either one. Schneur took care of it in almost no time at all and the couch is better than it was before. Moral of story is it truly is the City's Finest Carpet Care.

Dmitry was so awesome! Very friendly, and had a mask on the whole time! He told me exsactly what I…read moreneeded for my carpets, I had such a bad stain near my garage from high traffic, And it looks soooo much better!! The pet odor from my animals is no longer lingering as well!! Which I thought was impossible. I will absolutely refer him to all my friends and continue to use his service in the future! Thanks Dmitry!

Best carpet cleaning in town!!!…read more The guy really put in the extra effort. He got out stains that two two other conventional carpet cleaners would not even attempt.