Dr. Tabassomi is incredibly kind, attentive, and knowledgeable. He takes time to explain and answer…read moreany questions. His office staff are very caring also.

I will NOT Recommend him, the office is not accountable, does not return phone calls!!! I'm not…read morehappy with his service!! Don't waste your time!!!

I love seeing Dr Lloyd for Osteopathic treatment...last time I went to see him they scheduled an…read moreappointment for me in two days and then they called me on the same day to let me know he was on a leave. All the sudden he vanished from the practice and there is no way I can find him. Does anybody know whe he is or have another osteopathic dr that you can recommend? I finally ended doing a 1 hour google search and I found him at https://www.healthgrades.com/physician/dr-geoffrey-lloyd-34scl

I cannot begin to describe the nightmare that has been dealing with the office staff. I fell 60…read morefeet down a cliff and sustained (thankfully) minor injuries, a fractured ankle and L2 Fracture but was very very sore, as you can imagine, all over and hardly able to move for the first week The accident happened in Idyllwild and I was airlifted to Riverside. From the first incidences of calling into Dr. Lloyd's office to get a referral for an orthopedic doctor, the staff paid no attention at all what happened to me and what I needed. They wanted me to come into the doctor's office to see the doctor to get the referral, which makes no sense. That's what the medical records from the hospital are for. I repeatedly asked for Dr. Lloyd to call me directly which never happened. I felt stonewalled by the staff the entire time. Each time I talked to someone else who knew nothing about my previous calls. I should have been able to receive an authorization based on the medical records sent from Riverside, but his staff, who cared little about the actual nature of my injuries and conditions, refused to allow that to happen. The staff then told me that Health Net had changed my PCP and I was no longer covered under Dr. Lloyd. Health Net has no record of that change at all. The staff then sent a referral for an orthopedic in Torrance, CA, which is nowhere near North Hollywood, claiming that my group had been changed to the South Bay, also, there is no record of that at Health Net. Only Health Net would have been able to change my PCP and since they have no record of that happening, I can only assume this was made up by the staff at Dr. Lloyd's office. Unless they can provide evidence to the contrary, that must be the case. I ended up having to go into the office, at which time Dr. Lloyd should have ordered x-rays since they were necessary for my authorization to go through. He did not and I had to revisit the doctor again the next day to get the x-rays needed to go to the orthopedic doctor at which time, the nurse had put in for an EKG... which I don't need, so thankfully I spoke up and said that didn't need that. I have filed a grievance with Health Net and recommend that others do the same if they've had issues with this office, please contact your insurance company and file a grievance. Health Net was able to find an orthopedic doctor in Sherman Oaks. I will be calling Regal to confirm the authorization and then going through that Orthopedic doctor. I will be changing my PCP once all of this is done and over. I wish I had checked these yelp reviews prior to choosing this PCP.

SCV Quality Care has been by primary care provider for several years now. I have had only positive…read moreexperiences in every aspect from this clinic. From the friendly and patient front and back office staff, to my knowledgeable and highly professional PA, Harold Wong, who I have gained immense trust in. Dr. Wong listens carefully to my concerns during visits, and has greatly improved the condition of my health since I first began going to SCV Quality are. His knowledge in primary care is remarkable, and I appreciate that he always considers my specific situations for my care. My lab results have all normalized under his care, and I credit Dr. Wong completely for that. Can't forget the staff. All the staff I have encountered at this facility are incredibly friendly, professional, and efficient. From the simplest phone call to request a prescription renewal, or a quick call to update my insurance, each and every member of the team at SCVQC has been a pleasure to deal with. I can only speak from my own experience, and I am grateful for the excellent care I have received from everyone at this clinic. I would recommend this clinic to anyone in search of a primary care provider, or in need of urgent care.

After my first trip here, I was sent to the ER. A few days later I returned here to get a follow up…read moreand I saw Dr. Wong. He was great and spent a significant amount of time trying to trouble shoot my situation. He gave me options and alternatives based on my needs. When it was time to leave, all the nurses were super sweet and said good bye and good luck to me. This will officially be my urgent care when needed (though hopefully it won't be often!)

The front ofc staff is not so pleasant. The office is busy and these ladies have attitude. They…read moredidn't greet anyone or have smiles. And hope you don't have any questions or you'll get more attitude. I'm new to the area and Dr Pillai comes highly recommended. It's too bad the whole experience is ruined by these ladies. ... I called on Friday because I needed antibiotic meds and was cut off from explaining my health concerns put on hold for 15 minutes and then hung up on while holding, only to call back and find they went to lunch. I left a message to please have Dr or nurse practitioner call me back as I was in need of my DR. Is not an ER situation. And nobody ever called me back. So disappointed. Again this is my first experience I'm hoping it gets better. The care I get is very good. But I can do without attitude. Smile ladies. Life is good.

So, i kept trying to make this office work because of the location, but every single time i'm sick…read moreor need to see the Dr. within a reasonable time frame, two weeks.. oh you have a rash? We'll see you in two weeks. Oh the emergency department said you need to follow up on a septic infection you have? We can fit you in, in two weeks. ER said you may have cancer? We can fit you in next month... I come to rely on going to urgent care and getting faster care than at this office! Unfortunately you cannot receive follow up care or more in depth testing at urgent care or the emergency department and this can be interpreted as medical neglect and should be filed against the medical board and insurance companies. It's asinine to be unable to procure adequate care from this physician in a timely manner. By the time you secure an appointment you probably will be over said illness and he'll look at you condescendingly and ask you why are you even here for? If you're not sick anymore.

I recently called this office in an attempt to establish care with a primary care physician, and…read moreunfortunately, my experience with the front desk representative, Jill, was very disappointing. While I understand being short-staffed can be stressful, I was placed on hold multiple times during the call while Jill repeatedly emphasized that she was working alone and assisting patients in the lobby. Although I tried to remain understanding and patient, the interaction became increasingly unprofessional. When I attempted to explain the reason for my visit regarding pre-operative care, I was told that I needed to drop off my pre-op orders before even being able to schedule an appointment. While I was willing to comply, the process seemed unusual and was not clearly explained. What concerned me most was Jill's demeanor when I politely asked for her name and role at the office for my own reference. She appeared offended and questioned why she was "being interviewed." Her response and overall attitude made me feel uncomfortable and unwelcome as a prospective patient. Customer service and professionalism are extremely important in healthcare settings, especially for new patients seeking care. Unfortunately, this interaction left such a negative impression that I no longer feel comfortable establishing care at this facility.

Doctor Lavi is unprofessional, unreliable, and a liar. My husband was diagnosed with Gout after an…read moreurgent care visit and was indicated to follow up with his primary doctor. During his visit with Dr. Lavi he insisted he get new blood work to confirm his diagnosis yet failed to submit the right order. The office acknowledged their mistake but said the doctor refused to put in the correct order because my husband had been approved to see a podiatrist (for an unrelated issue) so he recommended he have the podiatrist treat him for gout. When I called member service to report him they disclosed the doctor had no notes about gout in his file. He failed to do his job in every way.

Dr Dorio is awesom! He cares, he listens, he spends the time needs with every patient. This is rare…read morethese days!! Mike Carney

After having a terrible experience with my last provider, Dr. Dorio was a GODSEND! I have a chronic…read morepain condition that isn't fully understood by most doctors these days and is only diagnosed and seen through surgery. Every other doctor I've been to treats me like I'm crazy and talks AT me rather than with me. But not Dr. Dorio! He spent close to an hour with me, talking things through and looking things up on his phone for me. I've never felt so validated and TAKEN CARE OF in my life. (Which is crazy, because isn't that what doctors are supposed to do in the first place?) The only "real" negative about Dr.Dorio's office is the office itself. It's a bit like you time traveled to an asylum in the 70s -- small, windowless rooms, very dark hallways, etc. I definitely wouldn't want to be alone in there when the sun goes down, that's for sure! But it's a small price to pay for the care you receive from Dr. Dorio!

I could talk about how kind they were to me and my young son, how attentive to my needs and how…read moremuch focus they gave me AND the right amount of seriousness for what turned out to be a serious issue. I had a splinter and it caused an infection. I went in for antbiotics BUT ended up needing surgery. And if Lorena had just treated me as an average idiot and sent me on my way, I'd be minus a digit now. And they called a few days later to check in on me! Who does that these days?! Five hundred stars!

Love Dr Yi but you won't ever get a call back if you leave a message and no one ever answers phoneread more

Dr Bassem ElTom is a wonderful and caring man. He Is our…read morefamily's primary Dr. We highly recommend Facey/ Seco Cyn facility. The staff is efficient and caring.

Facey is a great Medical group fantastic they even call you the next day if something was wrong…read morewith you or not I haven't seen people like this in a long time. The only thing I have to drive is 40 miles one way but I will do it to get good medical help. Sierra Medical group sucks their doctors their appointments their wait time is ridiculous so is Humana they send you to Medi-Cal facilities, which is not bad but the doctors don't know anything where else did I go? I'm just glad I settled in a Facey group. Great people and I went through Scan cause I'm older now the quality care is just amazing and the type of car is wow I haven't seen it in such a long time.