Most caring, knowledgeable and kind doctor! Thank you so…read moremuch for taking care of me! Dr Pillai and his staff are always so responsive to my needs, from prescriptions to just general questions.

The front ofc staff is not so pleasant. The office is busy and these ladies have attitude. They…read moredidn't greet anyone or have smiles. And hope you don't have any questions or you'll get more attitude. I'm new to the area and Dr Pillai comes highly recommended. It's too bad the whole experience is ruined by these ladies. ... I called on Friday because I needed antibiotic meds and was cut off from explaining my health concerns put on hold for 15 minutes and then hung up on while holding, only to call back and find they went to lunch. I left a message to please have Dr or nurse practitioner call me back as I was in need of my DR. Is not an ER situation. And nobody ever called me back. So disappointed. Again this is my first experience I'm hoping it gets better. The care I get is very good. But I can do without attitude. Smile ladies. Life is good.

I have always been one to put off going to the doctor for regular check-ups because I don't want to…read moredeal with the hassle unless something is wrong and I feel miserable. With Dr. Goff, I am actually looking forward to keeping up to date with any necessary check-ups. She put me at ease as soon as she walked in the door. She has a very kind and welcoming presence, she really listened to me and showed that she was genuinely concerned with, not just making sure I'm "healthy" on paper but making sure that I feel good both physically and emotionally. It is clear that she takes the name of her medical group, Healthcare Partners, seriously and treats the doctor/patient relationship as a partnership. Dr. Goff is everything a physician should be and I am so grateful to have found her.

I was sad to see Dr Goff to her new practice. She was a great help to me.read more

Dr Bassem ElTom is a wonderful and caring man. He Is our…read morefamily's primary Dr. We highly recommend Facey/ Seco Cyn facility. The staff is efficient and caring.

Facey is a great Medical group fantastic they even call you the next day if something was wrong…read morewith you or not I haven't seen people like this in a long time. The only thing I have to drive is 40 miles one way but I will do it to get good medical help. Sierra Medical group sucks their doctors their appointments their wait time is ridiculous so is Humana they send you to Medi-Cal facilities, which is not bad but the doctors don't know anything where else did I go? I'm just glad I settled in a Facey group. Great people and I went through Scan cause I'm older now the quality care is just amazing and the type of car is wow I haven't seen it in such a long time.

I been under Dr Jordan Michelena care for approximately 8 months now and I must say that I'm very…read morehappy with him helping me with my health needs. He listens well and communicates very well with me. I presently have a great deal of health issues from being a workaholic. His plan for me was well thought out. I'm looking forward to meeting our goals for my healing and recovery. His staff are courteous and very caring. Again, I'm very thankful for him and his team.

Such a smart and professional man, very caring and kind person, the way he treat us was just…read moreamazing!

I was way over due for my back procedure. Finally, the day came and I needed it. The facility was…read moreclean and comfortable. I received excellent care from everyone. Here are the names of my care team on 4/25/25 at 10:30 am. Doctor Jeter is my amazing pain management Doctor. My anesthesiologist was Doctor Zivi. Nurses, Bri, Lauren, Kamryn, Fiore, Bria and John. Thanks for taking great care of me. Next time I will bring way more treats, I don't think I brought enough. 4/27/25

Dr Day is an exceptional diabetic specialist. We had an early on problem getting appointments every…read morethree months due a lack of available doctors in this specialty clinic. Starting early last year, with the addition of another specialist, we have scheduled appointments every two months thru January 2027. Fantastic quality care.

Dr. Shaw is amazing! Her approach to medicine is completely different and refreshing from what I…read morehave experienced so far. She focuses on the whole body instead of just the area of concern which is what I absolutely love. Less "band-aid" type medicine and more focused on the patient's mental and emotional well-being. You can tell she is highly experienced based on her comprehensive answers to your medical questions. The best thing about her though is that she really listens to you, taking the time to have a discussion versus just hearing one symptom and rushing to prescribe something for it. I would highly recommend!!

Dr. Shaw is amazing! Not only does she take time to get to know her patients, she genuinely cares…read moreabout each and every one of them. She is friendly and professional, and her holistic approach to medicine is so refreshing. She provides compassionate care without judgment. She wants to help me and all of her patients live happy, healthy lives, and I wish there were more doctors like her in the world. Highly recommend--check her out, you will not be disappointed.

Inattentive provider that doesn't seem to care about the patient experience, or even doing his job…read morecorrectly. Something like a simple medication refill appointment should be handled quickly, and his incompetence is so impressive I would think he's doing it on purpose. Disappointed, but not surprised if the other reviews are anything to go of off. If you are in the unfortunate circumstance where you need to see him, ask for someone else if at all possible. Another burnt out doctor that is desensitized and unfit to work.

Been trying for a week to get ahold of this guy and he doesn't respond at all. Absolutely the worst…read moredoctor I've ever had to deal with.

I recently called this office in an attempt to establish care with a primary care physician, and…read moreunfortunately, my experience with the front desk representative, Jill, was very disappointing. While I understand being short-staffed can be stressful, I was placed on hold multiple times during the call while Jill repeatedly emphasized that she was working alone and assisting patients in the lobby. Although I tried to remain understanding and patient, the interaction became increasingly unprofessional. When I attempted to explain the reason for my visit regarding pre-operative care, I was told that I needed to drop off my pre-op orders before even being able to schedule an appointment. While I was willing to comply, the process seemed unusual and was not clearly explained. What concerned me most was Jill's demeanor when I politely asked for her name and role at the office for my own reference. She appeared offended and questioned why she was "being interviewed." Her response and overall attitude made me feel uncomfortable and unwelcome as a prospective patient. Customer service and professionalism are extremely important in healthcare settings, especially for new patients seeking care. Unfortunately, this interaction left such a negative impression that I no longer feel comfortable establishing care at this facility.

Doctor Lavi is unprofessional, unreliable, and a liar. My husband was diagnosed with Gout after an…read moreurgent care visit and was indicated to follow up with his primary doctor. During his visit with Dr. Lavi he insisted he get new blood work to confirm his diagnosis yet failed to submit the right order. The office acknowledged their mistake but said the doctor refused to put in the correct order because my husband had been approved to see a podiatrist (for an unrelated issue) so he recommended he have the podiatrist treat him for gout. When I called member service to report him they disclosed the doctor had no notes about gout in his file. He failed to do his job in every way.