This swim shop can be easy to overlook, but the entrance is on the left corner as you enter the…read moreparking lot. Although it's a little small, Riptide Swim Shop carries an excellent selection of Speedo style suits for men, women, and children. I can't believe there aren't more competitive swim shops in this area, but I'm happy to have found Riptide.

Very knowledgeable owners. The know the products they sell…read more Very knowledgeable about local area resources and very cheerful and helpful. Good selection of swim props and accessories.

April 2023 High-end…read moreswimwear that will cost you a pretty penny. I saw a few bathing suits I liked, but unfortunately only one that was flattering on me. The padding in most of the swimwear was awkward for those of us who are not well-endowed and there was gaping. I couldn't bring myself to pay $188 even though I really liked it. If anyone would like to contribute to my gofundme to purchase it, please DM me. Lol. The associate who I believe said that she was the store manager was so helpful and personable. She gave me her recommendations and helped me find different styles and the size that I needed. I would give her five stars for customer service and three stars for the store's selection and affordability.

I love the bathing suits in this store and have been a customer for the past five or so years. The…read moresuits are on the pricey side so a couple of months ago when I was shopping for a new suit, I was happy to see they had a sale price on a tankini suit I wanted. I ordered it, they confirmed my order and then a couple of weeks later, I received an email that said the item was no longer available and was cancelled. I was upset and emailed customer service,but they were not helpful. A few weeks later, I looked to see if there were any other suits on sale and the same suit I ordered that they told me was NOT available was on their site again and for sale. I ordered it, they confirmed my order, and then a week later, they emailed me telling me the item wasn't available AGAIN (even though my order was placed and confirmed). What kind of company does this. Really bad experience, and they lost me as a customer.

Nanette was fabulous. Super nice and very knowledgeable on product. Highly recommend store and…read moreworking with Nanette

LOVED the customer service but hate the $150 bras I went home with:( I was also hoping to get sized…read moreduring my personal appt but the bras they offer don't have regular US sizes. Which is cool and a gem to find in out area because its different, but I'm just desperate to know what my bra size is! My husband got me a gIft card for $300 Last Christmas thinking I would stock up on a whole new underwear system. I left with only 2 bras and I hate the way they fit. It felt great at the time of trying them on, but wearing them in real life is the true check. They refused my returns because i wore them (totally get it) but it just makes my heart sad every time I see them hanging with my other bras. like $300 worth to hang there and we basically just look at them. I cant get my self to donate them cause they were so expensive.

Great service and selection. The staff helped me find larger size suits and pick out a good pair of…read moregoggles! Grateful that they had suits for larger people!

Best place to go if you need competitive tech suits. The staff is patient and amazing with kids…read more Will comeback soon!

I had a great experience making my purchase and then my suit had a manufacturer's defect. I brought…read moreit back to the shop and the owner told me that, though it looked like a defect, she had no metric by which to trust I had properly cared for the suit. I explained my level of care, to which she reprimanded "I TELL EVERYONE NOT TO USE THE SWIMSUIT SPINNER." I replied that she had not, in fact, informed me. She then pointed to care instructions taped on the counter which I read carefully and pointed out that they mentioned nothing about the spinner at all - good or bad. She said my only recourse was to call the manufacturer myself. She provided the number and I called from in store. The TYR rep asked me the store name, and when I said Cy's she stated "they are a great customer, why aren't they helping you with this?" I repeated that I didn't understand why myself, but that was the situation. I was then told I needed to provide photos and proof of purchase. When I asked the owner to provide proof of purchase (we easily located my purchase in the system and it was less than 1 year old) she told me she didn't know how to do it. She printed a blurry screenshot and told me that was the best she could do. I then looked at the system and found the place to reprint a receipt. TYR was great - they reviewed the photos, immediately determined it was a defect, and sent me a replacement at no charge. I chose Cy's specifically because it was locally owned and (I thought) stood behind their product. I will never shop there again nor recommend it to a friend. This probably does not matter to them as, in the repeated words of the owner "we outfit dozens of swim teams," but the absence of customer service afforded to me as a customer with a defective item as well as the punitive exclamations were appalling and inexcusable.

As a new swim mom, I can't thank this business enough. They told us how to care for our new suits…read moreand have all sorts for great info about the world of swimming. It's really a shame that some of the bigger swim teams don't go out of their way to support small local family owned business like this.

I had another fantastic experience at SuitUp! My daughter needed a size 30 swimsuit because she was…read moreoutgrowing her team's suit. They not only helped us find the right size but also made sure to include the Fairfax Foxes logo--and it was complimentary. Excellent service!

Customer service is always on point. I appreciate the knowledgeable staff!!! They keep the store…read morestocked up with all our swim team needs!!!

Second experience of pressure sales at this store. The sales person was visibly upset that we…read moredidn't even want to try the very expensive insoles. We ended up just buying the (expensive) shoes and he was rude. Two stars because they have a good selection of shoes. A little sales training would go a long way to help. Probably won't give them a third try.

Minnie was amazing. She was very knowledgeable and clearly an expert. She was also extremely…read morepatient.