Thank You Spencer, Jim & Franklin! Great Product, Wonderful…read moresleep! Purchased C/S Integrity in mid July... Took me 3 weeks to finally write this review b/c I am a "wait and see" kinda gal :-) It took a while for my older back to realize the "bowl" of a mattress I had been sleeping on was gone, and it took a few days to trust the process of stretching out without falling into "the bowl" Finally went to see Jim at Spencers. He put up with my endless questions, and a few more than normal visits before making decision. Sooooo glad I did ;-). Just for reference, I am no spring chicken. Spencer, your product line is truly amazing. Jim , a wealth of knowledge regarding mattresses in general, as well as the product your represent. The gentleman that delivered my mattress, Franklin, along with his assistant were on time, pleasant, and respectful. A great experience all around, in an ever changing world. Many Thanks ;-) P. Baker

After 3 failed attempts at finding a comfortable mattress and subsequently educating myself on what…read moremakes a quality mattress, I found Spencer's YouTube channel and watched all the vids and really got a lot out of the build and tear down videos. I drove up from LA to check out the mattresses for myself and was quite impressed. After dealing with a couple returns, I went up to make my decision and went with the Loving Sleep Plush and am super stoked I finally found "the one". I want to thank Jim for all the time he spent helping me including actually delivering it. These are good people helping people indeed.

If you're looking to buy a mattress, I would highly recommend visiting ACE Mattress and working…read morewith Larry. He will go above and beyond to ensure that you are completely satisfied with your purchase, and you can rest easy knowing that you made the right choice. His expertise, commitment to customer satisfaction, and friendly demeanor make him one of the best in the business. If you're in the market for a new mattress, you won't lose any sleep after working with Larry and ACE Mattress.

I will always take reasponsibilty for purchasing a very over priced bed and adjustable base! But…read morethe bed was delivered without an appointment the day after i retrurned home! I went back to all our text conversations and i had not finalized the purchase or the price of the base. The base that was delivered was the base i had originally had a problem with the price. I was told about how great the warranty was and that's why it was more. I asked him to find another base and i did not think i needed such an expensive base (our text messages reflect everything i am saying). I felt like there was nothing i could do at that point of delivery! I have liked the bed and what did i know about bases, so there was no problem (April 2023). I called on Saturday July 29th. I was totally shocked with his behavior when i tried to speak to him about the purchase! He became very loud, obnoxious reciting how the deal went down. It took me a little while to shut him up as i was not dealing with his juvenile behavior. In the end i told him i liked the bed. I have done a lot of transactions on my own as a woman and never dealt with such bad behavior. He can be as loud as he wants, it does not change how the deal went down! Before Saturday i probably would refer him clients, my sister asked about my new bed because they are looking at king size mattress. Women i hate to say this, but bring a man and make sure he knows all the details from purchase to delivery! I have enough experience in business, to realize he was acting like a bully and that kind of behavior does not belong in any business.

I rarely write negative reviews, but after a year of dealing with this sofa, I feel other buyers…read moreshould know about my experience. From the beginning, the seat cushions have been much too soft and have never provided proper support. When I sit on the sofa, I sink deeply into the cushions instead of being supported. The lack of firmness causes my hips to drop, leaving my lower back unsupported. It has become so uncomfortable that I have gotten up with significant back pain, and on one occasion I was literally doubled over after sitting on it. The company has replaced the foam cushions twice, but neither replacement solved the problem. The sofa continues to sag, and the seating support has never been what I expected from a new piece of furniture. The most disappointing part has been the lack of a permanent resolution. After multiple repair attempts, I expected someone to take ownership of the problem, thoroughly inspect the sofa, determine whether the issue is the foam, the cushion construction, or the support system underneath, and make it right. Instead, I still have a sofa that is uncomfortable to sit on despite repeated attempts to fix it. A sofa is a major investment, and I expected it to provide lasting comfort and support. Unfortunately, that has not been my experience. They have not stepped up or reached out to me to resolve this matter. I see that David L, the owner, stated 'glad to make your shopping experience pleasant. We look forward to seeing you again.' Well, my shopping experience wasn't pleasant and they made no attempt to rectify the problem and they definitely won't see me again.

A big heartfelt THANK YOU to David and Jesse at the Couch Potato from our family! It's a big deal…read moreto our family to spend on a large piece of furniture, especially on our limited budget. A lot of thought went into what and where to buy. We are so thankful we chose this place! First off, David and Jesse are knowledgeable and professional, and it's obvious they take pride in what they do and have great concern and care for their customers. It's not just a job for them! Jesse delivered the couch himself 3 days after we bought it. He was efficient and careful, and did it all with smiles and professionalism. Through no fault of the store, however, the couch we bought had a manufacturer defect and so did the replacement that was first sent. It took us about a week and a half to finally get the couch we paid for. With the impact on us financially due to the amount we invested in it, of course we were more than concerned and worried. But, through the whole situation, David and Jesse were prompt to get answers for us and were on the phone frequently with the manufacturer on our behalf. David called us several times himself to update and reassure us. He had great concern for us, and wanted to make sure we were happy and satisfied with our purchase. You just don't get this kind of customer service from a big box store, and especially not from the likes of Amazon. I always wondered why this small shop on the corner of Seaward and Main has been there for what seems like forever. Now I know why! I highly recommend The Couch Potato, and David and Jesse for your furniture needs - trustworthy, friendly, professional, and caring service. We will come here again when the need arises. Thank you, David and Jesse!

I bought two twin bed boxes and was very happy with the service and quality. very friendly,…read moreknowledgeable and fast. I highly recommend to anyone who is looking for a good mattress or box without the hassle of going to boxes stores. great customer service.

Edmund was great, he helped us out from the beginning with a needed quick purchase. I recommend…read moreEdmund and this company highly, also I believe he offers other services as well :)

Wow, what a great experience. After searching for a couple of months to find a genuine organic…read moremattress that wouldn't set off my lovely spouse's allergies, we found Organic Roots. They have wonderful products at a great price and you really get the feeling that they are a holistic company--the products, people and service are all very honest and of high quality. We just got our bed delivered the other day and are very happy with it. We went with Ojai Valley model, which is a medium-to-softer latex top (talalay) with a spring bottom. We did order a bedframe from the catalogue they have as they are higher quality. Thanks Travis and Blessings on your business! Also: take note: it says "American Mattress Man" or something outside. Have no fear, it's the same company. The Organic Roots products are in the back room.

Simply Outstanding!…read more I was shopping for a "natural" mattress and had been to most of the big stores in L.A., including that fancy expensive one on Main Street in Santa Monica that sells only latex mattresses for $4,000. I called the "deal" guy from Craigslist that has videos on YouTube, I shlepped to Burbank too... I was at the end of my rope really, trying to find something that fit in my budget and yet at the same time wasn't laced with chemicals. Luckily I stumbled on an ad for Organic Roots and made the trek up to Ventura to test the goods out. (Hey, I just couldn't get myself to buy a mattress without lying down on it first.) I'd sworn off of coil mattresses, I really had, I swore to myself I wasn't going to get one... and Organic Roots surprised me. I ended up getting an organic mattress that was absolutely perfect for me, firm enough to supply support but with a lovely natural cushy latex layer at the top for a chemical-free memory foam experience. The result: I saved about $1,000. Because Organic Roots really achieved what I thought was impossible with coils and latex combined, I ended up spending much, much less on a mattress -- an ORGANIC mattress -- and I'm totally satisfied. Every night when I climb into bed now, I say "aaahhhhhh" to myself. It's soooo good. The cherry on top of the whole experience is Travis who's very up front and open. He even talked me out of buying a new bed frame, telling me to keep what I already had. Who does that? If you're looking for an organic mattress that's a dream to sleep on but doesn't cost the same as a car, you must, must, must check out Organic Roots. p.s. they deliver to the greater L.A. area and walk the mattress all the way in.

Sharon is absolutely WONDERFUL and stands behind the products Snoozzz sells…read more I have severe allergies including an allergy to all latex products including natural rubber latex. I am unable to purchase "run of the mill" mattresses due to anaphylaxis from latex and asthmatic reactions to VOC off-gassing. Due to the aforementioned issues, I opted to visit Sharon. My husband and I decided on the Naturepedic Chorus mattress. This was in April of 2021. Fast forward to August 2025. The mattress had weird sagging and was hurting my back. It came with a 20 year warranty through Naturepedic, so I opened a claim with them...and I'm sorry I did. I wish I would've gone straight to Sharon but I made an assumption because the warranty is under the company, not the authorized retailer. Naturepedic was awful to deal with but Sharon more than made up for that by having a new replacement mattress delivered, set up, and took receipt of the prior mattress. The products sold by Snoozzz are truly high quality, safer for the chemical sensitive population, and the pricing is in line with the quality. At the end of the day it's impossible to put a price tag on your health. My husband and I are loyal to Snoozzz and won't go anywhere else. Thank you Sharon!

I bought crib mattress here for my grandson and mattress protection covers and some pillows -…read more Beautiful stuff here. I also bought a Muslin King blanket for myself and we LOVE LOVE IT . Great local spot .

Great store with quite a selection, all at very reasonable pricing! We had same day free delivery…read morewith set up. Awesome & helpful service! I liked that I was able to browse without feeling pressured to buy something and they can order you something online if you can't find it in store. I'll be coming back and I'd definitely recommend this place to anyone looking into purchasing furniture!

Highly recommend The Sofa Guy! I inherited my grandma's 40-year-old dining chairs, and the seat…read morecushions were completely worn out. He rebuilt the padding and reupholstered them with fabric that stayed true to their original style while making them look fresh again. He really paid attention to the details and preserved their character. They're now comfortable, beautiful, and still feel like the same special pieces--just brought back to life. We're so happy with the results!

What an amazing experience! The staff is friendly and knowledgeable…read more Paul met our needs for our new space and it looks amazing! Will definitely be going back.