After 3 failed attempts at finding a comfortable mattress and subsequently educating myself on what…read moremakes a quality mattress, I found Spencer's YouTube channel and watched all the vids and really got a lot out of the build and tear down videos. I drove up from LA to check out the mattresses for myself and was quite impressed. After dealing with a couple returns, I went up to make my decision and went with the Loving Sleep Plush and am super stoked I finally found "the one". I want to thank Jim for all the time he spent helping me including actually delivering it. These are good people helping people indeed.

Just a really great place and so many options. Very helpful…read moreand understanding. Kind of a magical process. I guess I met a leprechaun Bed for my van was upgraded to very comfy latex and It was fun to meet the great people helping.

We purchased 2 mattresses and some pillows here after testing out the bed tester which was very…read moreaccurate as to our sleeping preferences. The staff was great and our Sterns & Foster mattresses are amazing. Great products and service at a fair price. We are extremely happy!

Great service. We were in and out quick as we knew what we wanted. Delivery in just a few days…read more Could not be any easier.

You want to talk about going above and beyond? I purchased…read moremy mattress and adjustable cal king bed with associate Susie in 2016. (Almost 10 years ago) During a recent move the remote was lost. I was having difficulty finding a replacement and as a last resort called Susie at Ortho who made calls and made it happen. My rating

We had such a great experience at this store 2 years ago when purchasing a mattress for our guest…read moreroom that we decided to come back here to purchase split King adjustable bases because our old ones gave out on us after 13 years. Sue-Z couldn't have given us better service, she is amazing! She was extremely knowledgeable about all of the bases they had there and we picked the best time to purchase them because they had a great sale! We decided to look at mattresses too and her knowledge was impeccable on those as well. We had already checked out a couple of other places just for comparison and the prices were absolutely the best here so between the great value for our money and the excellent service we received from Sue-Z, we will definitely purchase from them with any future bed or mattress needs. No need to go elsewhere!

A big heartfelt THANK YOU to David and Jesse at the Couch Potato from our family! It's a big deal…read moreto our family to spend on a large piece of furniture, especially on our limited budget. A lot of thought went into what and where to buy. We are so thankful we chose this place! First off, David and Jesse are knowledgeable and professional, and it's obvious they take pride in what they do and have great concern and care for their customers. It's not just a job for them! Jesse delivered the couch himself 3 days after we bought it. He was efficient and careful, and did it all with smiles and professionalism. Through no fault of the store, however, the couch we bought had a manufacturer defect and so did the replacement that was first sent. It took us about a week and a half to finally get the couch we paid for. With the impact on us financially due to the amount we invested in it, of course we were more than concerned and worried. But, through the whole situation, David and Jesse were prompt to get answers for us and were on the phone frequently with the manufacturer on our behalf. David called us several times himself to update and reassure us. He had great concern for us, and wanted to make sure we were happy and satisfied with our purchase. You just don't get this kind of customer service from a big box store, and especially not from the likes of Amazon. I always wondered why this small shop on the corner of Seaward and Main has been there for what seems like forever. Now I know why! I highly recommend The Couch Potato, and David and Jesse for your furniture needs - trustworthy, friendly, professional, and caring service. We will come here again when the need arises. Thank you, David and Jesse!

Huge shoutout to Jesse for the smooth and professional delivery! super friendly, on time, and…read morehandled everything with care! Also, I'm absolutely loving our new couch from Couch and Potato Futon and Bean Bags. It's beautiful, comfortable, and exactly what we were hoping for. Great quality and an all-around excellent experience from purchase to delivery. Highly recommend!

Could not have asked for a better experience. Anyone who is looking for a mattress should start…read morehere. I told Rob what I was looking for and he was able to offer a couple of choices even bringing out one that was not on the floor yet. I spent less on 2 good quality queen mattress sets than what I paid for the last 1 mattress set I purchased elsewhere. The guys delivered the mattress within the time window, both set of mattress were on the beds and ready for the bounce test in less than ten minutes. Looking for a new mattress go see Rob and Rich!

Service was quick and friendly by the owner. They delivered exactly when they said they would…read more Took it up a flight of stairs and set up the bed. Could not ask for faster or better service or product.

Very helpful. Let us take our time deciding - did not follow us around. Delivery was on time and…read morethey called ahead.

I was in desperate need of a new mattress after years of laying on a cheaper mattress that I had…read morebought pre-covid. Only a few years in I knew it just wasn't the mattress for me and was eager to find something durable, comfortable and overall quality. My family had purchased mattresses from this store and were happy with their purchase so this was our first and only stop. There was a wide range of mattresses and options to look at. The showroom was clean and spacious, it was also nice having the store to ourselves on a weekend morning so that I could try mattresses and ask questions uninterrupted. Javier was the sales associate who helped us and he was absolutely lovely. He took time to explain the different mattresses and was patient with me and all of my questions. He was very knowledgeable and wasn't pushy at all. Honestly his approach helped make the sale as he created a comfortable shopping experience and made me feel like I was making an informed decision. I appreciated that he listened to what I was asking for, and pointed me in the direction of the best mattress for me. I was also really impressed with the delivery/set up company they work with. My mattress was able to be delivered within two days and that whole process was super seamless as well. I was able to pick my delivery date and the time range was something reasonable within two hours of a window so I didn't waste my whole day waiting. They were very communicative of when they were on their way and the two gentlemen that swapped out my old mattress for the new worked really hard and we're in and out quickly, with care/consideration for my belongings in home as they came and went. Very nice guys all around. I found that the deals here were comparable to bigger department stores and that the prices seemed reasonable with their holiday sale, etc. Definitely do your research, but I'm very happy with my mattress and the overall customer service. I receive shopping at this location. Thank you Javier for helping me find a great mattress!

This company hires wonderful employees that go out of their way to help you. One employee even sent…read moreme pics on her cell phone to show me a mattress since I was out of state! The next day when I had questions she happily answered them even though she was off work! I didn't realize that she was off work until she told me to call the store to give them my credit card info to complete my purchase. The man that helped me was also wonderful. I highly recommend this company for fairly priced and inexpensive yet very comfortable mattresses.

Horrible customer service. Deliveries do not get dropped off at the agreed upon time and they do…read morenot follow through with arrangements. Save yourself the hassle and headache and find furniture elsewhere.

Just had the pleasure of visiting this awesome store for the first time today. Literally the second…read moreI walked through the door, I saw my dream couch!!! Beautiful fabric and available in just the right color. The owner of the store, Charlie, is so friendly and personable. My roommate and I really enjoyed chatting with him about sports, dogs, and remodeling. Very reasonable prices and delivery fees. Hoping he can help us find a dining room table and chairs too. I would give 10 stars if I could!!!!

If your top priorities while shopping are affordable prices, amazing customer service, and…read moresupporting local businesses, then you've found the place. Charlie, the owner, is a true gem. I recently bought mattresses for my parents from him. They weren't only happy with their new bed, they truly loved Charlie. He is so knowledgeable and friendly. He isn't just trying to make a sale. He knows that if he sells you good quality items and treats you well, you won't go anywhere else. And if you're smart, you really won't. Trust me when I say, this is the place to shop at. Thanks for going above and beyond for us, Charlie. You are appreciated! Also, he is taking all necessary precautions due to Covid-19. He makes you feel safe and comfortable.