My husband and I were recommended by a family member to the optical doctor at Costco on 192nd. We…read morewere both so impressed with Dr. Lewis and his staff. They made sure to call us the day before with a reminder, text us with the link For the necessary paperwork to fill out, and answered any questions. I was also impressed with the technology they have on site. It turns out my husband has two cataracts, which we knew were impacting his vision. However, I was impressed that Dr. Lewis recommended that my husband not get glasses until after having the cataracts removed. He discussed the referral for cataract surgery and who he recommended. The doctor explained things exceptionally well and very clearly. My eyes are fairly weird having had bacterial spinal meningitis many years ago. I have pseudo tumor, a.k.a., my brain thinks it has a brain tumor. Some doctors deal with this information. Well, as did Dr. Lewis. He showed me how my retina are actually crinkled from the brain pressure I have. He also explained that I would need to have a very different type of surgery eventually, and that this is affecting the vision of my left eye far more than my right. This is the most information I have gotten out of any doctor regarding my vision in over 30 years. After this positive experience, both of us agreed that we would keep Dr. Lewis and his staff. I'm really happy that our family member had recommended him. It was also very easy to just go out his door with my prescription and order a regular pair of glasses and sunglasses at the Costco optical center. With $50 off the second pair, I was able to get both pair of glasses for right around $300 , and this included the bifocal lenses that have no line.

If I could give Dr. Lewis and staff more stars, I would!! I have been to several different eye…read moredoctors over the years, and Dr. Lewis is BY FAR the best! He is kind, VERY thorough, and takes lots of time to explain my eye care needs. I am getting ready to have eye surgery, and he was so, so great at explaining and showing me images of my own eyes as to why I need it. I am a healthcare provider myself, and trust Dr. Lewis with all of our family's eyecare needs! HIs staff is also kind and great!!!

From time my wife and I arrived for our eye exams we found everyone was pleasant and most…read morefriendly. Our wait was we were examined. Our appt was with De Trang. She was thorough the and informative and was able to determine my existing eye issue without having to ask as she tested my eyes. She had one test to determine the health of my eyes retested since the images were not as clear as she wanted.she took the time to answer all of my questions and wrote a new script. The ordering of thee glasses and insurance was clear and concise. My wife couldn't decide on frames and they ordered the frames for her to be sure before purchasing. The Eye Clinic was highly recommended and I understand why

Vancouver Vision Clinic Camas is the worst optometrist experience I've ever had to experience. They…read morespeak to clients in a berating and sarcastic way, and they will not admit to mistakes or fix them in a timely manner repeatedly claiming "it is the best their lab can do". They lied to me and scammed me. My insurance changed and I had to find a new optometrist. I searched through the patient portal to find one. Vancouver Vision Clinic Camas was near my home. They seemed like a good option so I booked an appointment. The optometrist exam was great, and the frame selection was also very good. I found three pairs which I liked and I had one old pair, all which I wanted lenses put in with my new prescription. My first red flag was when the Optics Staff 1 berated me for not wanting the expensive Gucci glasses she offered me to try on. Then she recommended I just wear the old prescription in my old frame I was looking to get the new prescription in. Next, she had not heard of Xtractive Transitions. She called their lab to see if it was available. The lab said yes, so I proceeded with my order. I was informed by the staff that I must choose the polycarbonate lens for these type of transitions lenses (which I found out later was false). I was told to expect to hear back in 2 weeks. After 3 weeks I got a call they were ready for pickup. I met Optics Staff 2. The glasses were clearly wrong. I noticed they always remained transitioned and were a mirror on the inside of the lens so I only saw myself which made them dangerous and uncomfortable to wear. I called in to get them fixed. I was told it is the best the lab can do. I replied the lenses are unsafe. I understand it is common practice to instruct customers to try them for a week, but these were dangerous to wear. They sent them back to be remade. Another few weeks pass and I am notified they are ready again. I meet Optics Staff 2 again. The glasses have the same problem as before. One pair seemed wearable, so I took one pair to try. They decided then to only send a single pair at a time to be fixed, and told me the lab was going to try a different method of lens making. Waiting for one pair at a time was going to make the process long, but if they are going to return correct I was willing to wait it out. I was told each pair should take about 1 week as they already have all my information. After a week and a half a pair returned in a way I could use them and see properly, but the transition color was wrong. I was not informed of this during pickup. I realized the error after leaving and messaged the staff. Optics Staff 2 called me and we discussed this. They told me it was the best the lab could do. Apparently they knew the color was wrong but never told me and let me walk out the door. They should have informed me before making them, instead they decided on the color for me and kept it a secret. I was not allowed to make a decision of what would work best for me. They were unwilling to fix this pair further; claiming it is the best the lab can do. After another two and a half weeks passed I had not heard about my third pair of glasses so I called in to check. Optics Staff 2 said the glasses should be in the following week. It took over three weeks total for the third pair. Upon arriving at the office I met with Optics Staff 1. They asked how I was. I replied not good. Optics Staff 1 then began speaking to me in a sarcastic, patronizing way. Optics staff 2 was in the lobby and would not acknowledge I was in the room. They did not smile, say hello or look at me; completely ignored me. It was difficult to focus and test my third pair in the office with the staff making me feel bad. They were also clearly not interested in sending the final fourth pair in for correcting as they pretended to be unaware they were not ready and brought them out for me to take home. I cannot be expected to continue to try and fix these problems after three months of runaround, so I left with all the frames as I had enough. I cannot be expected to work through these problems with staff that berate me. After nearly three months I have no lenses with the specifications I ordered. I was offered a refund earlier over the phone, but when I went into the office for pickup I was not offered a refund. I was instead instructed to speak to the manager Julie. They laughed behind me as I walked out. We drove to the Vancouver office. Julie was out of the office by the time we arrived (appx 2:15pm) and the secondary manager was busy with a client. This doctors office has taken over $1,800 from me, and in the end I had no wearable lenses. I never received a refund. I had to pay double by getting my lenses made at a different optometrist (they did it right the first time).

Camas Optique is incredible! Everything, care, office experience, quality of services is 5 star. I…read morebroke some plates at a Greek Orthodox Funeral (It's supposed to be good luck!) and accidentally got a glass shard in my eye. Didn't feel it for a couple of days, but then oh boy! Tried to get in to my primary care physician, first available appointment 2 weeks out, I would have removed my eye by then. Called Camas Optique, they told me to come right in and they'd squeeze me in. Dr Pinske diagnosed the issue, flushed out my eye and prescribed all necessary medications. Amazing staff. If they need a mission statement it should say "We're here when our patients need us" If I had the option of giving a million star review it still wouldn't be enough! Great job Camas Optique

I'm in for my annual eye exam. I love coming in to Camas Optique. There service is excellent and…read moreprofessional. They use very high tech equipment...no more eye dilation. They have a wide range of eye ware that's unique enough where you won't run into a-lot of people who have your same style of glasses. Check out this place if you need a good eye exam.

Couldn't ask for better care and service from everyone I interacted with during my recent eye exam!…read moreThe front desk clerk did a great job of explaining my choices, options, and how my insurance could cover my appointment. (A++ for customer service!) The assistants explained everything they were doing. (Not super fast talking like some who do somewhat repetitive activities.) The doctor took time and care to explain his findings and make helpful recommendations. He was both proactive and had suggestions for moving forward. ~ He even made a phone call after seeing my chart/records to communicate important notes for ongoing care. I would HIGHLY recommend this clinic for the care and attention I received, particular to my needs and concerns! This was the BEST eye care!

Dr Cole has been such a blessing! From direct phone calls to his knowledge and diagnosis of my…read moreeyes. Which is more than any doctor has ever done for me. This man actually cares, he has given me hope and my eyesight back soon. If you suffer from a rare disease down to just wanting a good eye doctor he's your guy! He's spent countless hours helping me and that is rare these days!

Pacific Optical. Dr. Fujisaki is amazing ! I have been going to Pacific Optical for several years…read morenow never disappointed! My glasses are always on point. if you're looking for a good optometrist this would be your place.

I have been going to Pacific optical for years, they are the best. Wonderful optometrist, wonderful…read moreoffice staff-they really know their stuff and your glasses are able to be worn the first day that you get them there's no breaking in period.

Our family of four needed eye exams and Raj Patel came to us highly recommended. He was…read morefantastic!! Very personable and the kids loved him. He spent time with each of us plus extra time with me/Mom going over the kiddo's results. He will be our go-to for eye care from now on.

Very glad I found my new go to eye clinic. Dr. Drew was thorough and listened to all my concerns…read more The man of the hour was Tai who helped me picked out my glasses. After meeting Tai, I now understand there are levels to this game and Tai has achieved the highest level. Tai knows all there is to know about finding the perfect pair. The most important thing, he cares. Tai is truly an artisan of his field. My brother from another mother, thank you Tai!

I would not recommend this business to anyone. Extremely rude and unwilling to work with the…read morecustomer's request. The lines they carry are also not the best quality available, nothing "high end". Save your time and money. There are much better options in the area.

This is something you rarely say at an eye appointment - "I had fun."…read more But I did! Everyone is so incredibly friendly, it hits me right in the heart. Usually you go to appointments and it's expected to be very in and out, let's get this done, goodbye. In my visit today, it wasn't anything like that. Everyone was friendly from the get go, making casual conversation and making great recommendations. I'm currently trying on the most comfortable contacts in the world. Where have these been the past 10 years?! I'm somehow also went home with great ideas for my wedding. I guess what I'm saying is that they make you feel like you're at home. Thanks guys!

I cannot comment on their clinical care but can only relay the following: I got an email from them…read moreabout scheduling an exam. They are extremely close to another eye clinic I had been to 3 years ago. I didn't recall that clinic's name but assumed if someone had my email and was located at an address on that road, it was the same clinic. I called and when asked about insurance said Aetna to which the person on the phone responded as if that were impossible for vision insurance. I have Aetna Vision Preferred (855-347-6899) in point of fact. I said it hadn't changed since my prior exam there so should be on file. Person responds that they are not seeing that info and that it says I would be a new patient. So then I realized it was not the same clinic. I said "Oh you are very close to the one I went to before and I thought they would be the only ones sending me an email. You're right. That was my confusion." Person then says *snidely* "Well we are going to need insurance information. You haven't been here before (snide slight laugh)." Yes we just established that in my statement from 2 seconds ago... "You are right. That was my confusion." I just decided to end the call at that given that now I was probably not going to convince this person my insurance was Aetna. At this point I realized what a blessing this call had been in clarifying this is not somewhere I would want to get care with that attitude toward customer service. Saved me a wasted trip.

Went for my first visit and overall it was just ok. My…read moreappointment was at 8:45am and being that I was a first time patient I arrived about 10 minutes early assuming I would need to do some paperwork. I did not get called into my appointment until after 9am. Judging from other reviews the wait times seem to be an issue here and it was definitely an issue for me. On the positive the tech that worked with me was kind and thorough. When it came time to put the numbing drops in my eyes she noted I had my makeup done and asked me if I was going somewhere after my exam. I told her I was going to work and she offered to use clear numbing drops instead of the standard yellow. I really appreciated her care and thoughtfulness in this detail as to not ruin my makeup. I did find it strange that she did the majority of the exam and that I probably had a max of 5 minutes with the doctor. His portion felt rushed but I guess this is routine for him and maybe he didnt feel the need to give more time and needed to move on to the next. It just didnt feel great. Overall my experience was fine. It did take longer than expected but I got my prescription updated which was the goal.

Worst customer service. I endured multiple problems from the start. Even calling back twice to make…read moresure of my coverage, I get there and was told I'm not covered. ARGGGG!!!!!

I had to go in for an urgent matter and I absolutely am so glad they accepted OHP! I was seen the…read moresame day I called and they called when they had a cancellation even! So I was seeing an hour early. I'm guessing it was the owner that took care of me and she was absolutely amazing. Her stuff was so friendly and the cleanliness of this place was so welcoming. I absolutely love this place and glad I found such an awesome place to be seen and stay a customer! Also a HUGE plus for me personally, this is a WOMAN OWNED BUSINESS! And is SUCCESSFUL

Dr. Annie and her staff are great! They went above and beyond in working with my insurance! Staff…read moreare knowledgeable and very friendly. Dr. Annie's exam is straightforward and efficient. I cannot recommend this team enough! They were even able to get me a sweet deal on a pair of glasses!