I needed to make a last-minute trip to Kansas City and my husband didn't want to worry about me…read moreusing Uber or Lyft or some other service to get to my destination as I had a 9 pm arrival. My husband found this service, was able to easily schedule a pick up and Julie was right outside the exit from the terminal with a very visible sign that was easy to locate. She assisted with all the luggage; had the car cool with very chilly water inside and was a pleasant conversationalist on the forty minute ride to my destination. Thank you so much for your service. We will definitely keep this in mind for future trips to KC.

My first time in MO and I give Ben's Service a 5 star rating, 10 for sure. On time and very…read moreprofessional I will contact them again if in the Kansas City area.

they are not reliable. so call nw taxi. they left me stranded. don't believe a word they sayread more

these people are so lovely and so great help. I am glad and I definitely recommend this to…read moreeveryone. Not only they are flexible, affordable, and good people but also they go beyond to help. I wish nothing but the best for this team.

Inconsiderate and disrespectful driver. He showed up, exited his taxi (beat up minivan) smoked a…read morecigarette and threw his cigarette in our garden in front of our doors where our American flag flies proudly. If their drivers refuse to respect our property, flag and insist on littering while making their personal bad habits their customer's problems, then I think we need to use someone else.

This is the business in Chillicothe mo. Don't have enough…read moredrivers to pick people up. Left me stranded for two and a half hours. Will not pick up there Business phone. If you are looking for someone to pick you DO NOT CALL THEM ... if they even pick up. I wish I could give the zero stars but that's not a option. Very unorganized. All of there stuff is very rude. They lie about everything. It's just overall a bad business don't spend your money here.

Called 3 seperate times. No one answered the phone, no one called back just "please leave a message…read moresorry mailbox is full"

We spoke with a live person the night before and booked someone. He even gave us a later time then…read morewe wanted because he said that was the earliest he had anyone available. He assured us someone would be there no later than 4:15am. We began calling at 4:05am and continued calling until 4:25am. We eventually had to call another cab service who charged us extra. We understand glitches happen, however, we spoke with a live person who assured us they would have someone there at the appointed time.

Saturday, 05/30/2026, I called KC Yellow Cab and told them I was catching a train Sunday morning…read moreand would like to book a taxi to pick me up at 6:00am at my home in Waldo and take me to Union Station. They took my information and said that a driver would be dispatched to be at my house for the trip. At 6:15, no taxi came, no one called and I called Yellow Cab and talked to a robot "the next available driver would be sent". At 6:30, no call, no taxi, I called and demanded to talk to a human who just like the robot said the "next available driver would be sent" With the train scheduled to leave at 7:13am, my wife trying to load the uber app and schedule a ride, I panicked and we took our car where it would stay in the "Amtrak" parking lot for a week at $24 per day. I received calls from 2 drivers as I was driving to Union Station, both had just received an assignment to pick me up at home but neither was at my house when they called. I don't like the gig economy but I won't call Yellow Cab in Kansas City again.

The past 5 calls to Yellow cab was just awful I did not ever get get a ride all I got was every 30…read moreminutes was a auto call telling me that they were still try to find me a cab driver! 3 of the rides I had book the ride the night before!

called multiple times to get a ride at 630 pm on a wed only to find out the driver decided he didnt…read morewant to work tonight. I wish thats how my job was but I guess I work in the real world. very horrible experince from trying to reach this company to trying to set a ride up.

Marlon is VERY VERY dependable! He has been providing me with a taxi service to and from work…read more Marlon is very kind and respectable. If you tell him to pick you up at a specific time, he is there on time or a few minutes early. I would HIGHLY recommend Marlon if you're needing to get somewhere!

Did a last minute pick up. On time and extremely courteous! Has access to base. Highly recommend!read more

We hired Jerry this week to pick up my daughter on 5/26/25 from the airport and drive her 45…read moreminutes away to Kansas City University. He was on time, communicated with me and my daughter and even made a quick stop at Walmart for her. He remained in contact with both of us during the week for pick up today 6/1/25 and had her at the airport on time/even early. I highly recommend Jerry for all your travel needs. I really appreciated the communication and his price was appropriate for the distance. He is easy to work with and pleasant. Being from a different City and State, we were very lucky to have found him. If we travel back to Kansas City, we are calling him first. All transportation services should aspire to Jerry's level of service. Excellent.

Jerry is terrific - huge thanks for working with us on a changeable schedule and being so nice and…read morepatient. My husband needed a ride to a doctor's appointment and Jerry was able to make sure that happened. I am keeping Jerry in my contacts next time we need taxi service - he's the best!

We have used Roundabout multiple times in the past three years. They are on time, helpful,…read morefriendly, and their vehicles are comfortable and roomy, and their drivers are skilled and drive safely. We think they are the best! We're so thankful to have found such a reputable company. Highly recommend!!

We recently used Roundabout for Transportation to and from the airport. There were 6 of us with…read moretons and tons of suitcases. They did a tremendous job in every aspect coming and going from the airport! I very strongly recommend them to anybody who needs help with transportation!

Fantastic service. Reliable, clear communication throughout the entire process. David and Tom…read morewe're both professional and personable. Our flights were changed, bags lost, but they were still there right when we landed. Smoothest part of our entire trip.

This is long overdue but during the holidays last year David picked up and drove my always late,…read moremissing her flight daughter early to MCI where she arrived on time!! Yay!! Great and reliable and safe service!! Thanks guys! I'll be calling again soon!!