I've been using Camila's Maid Service a few times. I have a 2 bedroom apartment. Typically, I require a thorough cleaning after my tenants move out. I only had a great experience with them. They show up on time and perform a thorough cleaning, including bathrooms, windows, the refrigerator, oven, and more. They sent two ladies, and it took them about 4 hours. I was particularly impressed the last time I used them. They showed up around 3 pm, while it was still light outside. By 5 PM, it was already dark, and no lights on in the apartment. Unfortunately, when my last tenants moved out, they cancelled the electricity service. I arrived around 7 PM and found two ladies cleaning the apartment with flashlights. I didn't know how "deep" the cleaning would be using the flashlights. But when I came back in the morning, everything was perfectly cleaned. I can only say great things about their services. read more

I am extremely disappointed with the service I received from Camila's Maid Service. Not only were they late for our initial appointment, but when I tried to schedule a second service, they failed to show up on time again, after not arriving 15 minutes of the scheduled time 11:30 a.m. I booked for so I called. To make matters worse, when I called to follow up, they informed me that they had to push my appointment back five hours because I didn't answer their call - which was sent to the wrong number! and again I wanna express this I only call 11:47 AM to find out where my cleaner was scheduled at 11:30 AM on Memorial Day. Today 2024 When I spoke with the manager, I expressed my concerns about the unprofessionalism I received, but instead of apologizing and making amends, she told me that they would no longer provide service to me. This was on Memorial Day, and I have guests coming over, which I had explicitly explained to her. She callously stated that their cleaners work at their own pace, not according to the scheduled time I had booked. This company's lack of professionalism and respect for customers' time is appalling. The constant delays and miscommunication have left a sour taste in my mouth, and I would not recommend this service to anyone. If you value your time and expect reliable service, look elsewhere." read more

Disappointment!!! We hired Camila's maid for move in cleaning and we clearly mentioned that it needs deep cleaning and requested to send a ladder for dusting walls and lights. They told us that deep cleaning will take about 6 to 7 hrs for size of our 2BR home. We agreed! It took her 8.5hrs to clean a 2 BR home. 1. They come to drop off a cleaning lady without a ladder and when we told them that she will need a ladder, the guy tells us what makes you think she will need a ladder. Such a rude question to ask, we said to clean the walls, kitchen Cabinets and lights. So the cleaning lady starts cleaning, and they have someone drop off the ladder. 2. The lady did not have enough cleaning supplies, the clorox got exhausted before starting the kitchen. 3. She cleaned the kitchen with water, all the cabinets and backsplash still have grease, stains, not clean at all or disinfected. The cabinets had hair and waste left inside. The fridge had stains. I had to reclean the entire kitchen again, and see my photos here, the amount of grease left behind. It was a shit show! 4. All the molding she did not dust, cleaned it with a wet cloth, so the dust stuck the molding. What a shame, ruined it! 5. The interior doors were not dusted and stains were left behind. 6. I had to constantly tell her to use cleaning supplies for cleaning and not water, despite that she kept on using water to clean the bathrooms, kitchen cabinets, molding etc.. 7. The kitchen sink has stains and grease left behind. I regret calling Camila's maid for cleaning. I would not recommend. read more

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Was able to get an appointment for the same day. Ruth did an AMAZING job, they bring all of their own supplies and definitely the most affordable in the area! Will definitely be hiring them again! read more

Great, deep clean. Better than our last service, and more reliable. Will continue to use.

My husband and I LOVEEEEEE Camila's Maid Service! They do an INCREDIBLE job! We use them for our home AND all of our business clients (we own a home renovation and construction company and have Camila's come in for every project completion!) We have been utilizing their services for years and could not be happier! It is also worth mentioning (and I am fully aware) that I am a very particular and very detail oriented client and I hold any sub-contractor/service provider to the same standard I hold myself to in my own businesses! In addition to that - in 'retirement' my parents owned and operated a residential and commercial cleaning company in NC for over 15 years (bc of their 'love' for cleaning), so needless to say I have pretty high expectations! Camila's consistently meets or even exceeds every single time! They truly provide -excellent, professional, reliable, quality and attention to detail- cleaning! Highly recommend! :) *Also - ICYMI - their prices are incredible!! read more

I love Camila's Maids! I have had Camila's Maid for over half year. They make my life complete. I consider Camila's Maid part of my team and my family. Together, we keep my beautiful home spotless! I recommend them to all of my friends and neighbors. They are trustworthy and fun and friendly and oh so helpful. Normally, I am not at the house when they arrive...... but I know that every Wednesday I come home to a absolutely clean house. Thank you! Thank you! Thank you! read more

PLEASE DO NOT USE THEM !! Terrible Terrible service. We just bought a condo and asked their service to clean the entire empty apartment. I am was not around so my husband let them in go clean and after 3.5 hours and $105 plus generous tips they did a terrible job. I went to apartment after they left to check and I was disgusted. I am 8 months pregnant and that is why I said someone to do the work for me but looking at the terrible job they did I could have cleaned it myself. The apt was dusty, the cleaning cloth they used had hair which was now in fridge and in bathroom tub. Dishwasher was disgusting, area around trash had disgusting residue. Vent have dust, the stove was disgusting, microwave was still dirty, drawers had disgusting left over from previous owners. I am beyond disgusted and almost puked. WORST OF ALL I have called them and left them a msg but they did not care to return my call. I wanted to unpack but looking at dirty apt I now have to pay another service to clean my condo before I can move in. Please look at the pics yourself to do the justice as I am beyond disappointed especially they didn't even bother to call back. read more

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Camila's is the best. I've been using them for a few months now in Hoboken and before that my husband used them for his bachelor pad which to say it nicely, was disgusting. They are very flexible on scheduling if I need to make a change last minute, and each time our condo comes away shining and spotless. I make specific requests and they always follow them, and I never find any missed spots. I've tried a few of the others in the area and they are by far the best. I couldn't clean this well if I tried. I'm surprised by the other negative reviews, of course you can't get every tiny hair and since they have my keys I don't care if they are late as long as it gets done. I'd suggest being more specific and that might help. Though they always do a quality job. Highly recommend. read more

Don't use. If you are looking to be quoted one price then get charged triple, use this service. Highly advise you to look elsewhere. (I created a yelp page just to post this.) read more

Best cleaning service my husband has used in his office buildings in the Union City area

Terrible Job!! The maid arrived 30 minutes late to start. We had requested Camila's Maid Service for 3 hours to clear our small 2-bedroom apartment. One hour into the service, the maid had finished cleaning 75% of the apartment had 2 hours were left to finish the kitchen. I went to the rooms to double check the service and cleanliness, and nothing was cleaned. I asked the maid why the counter tops, mirror, or window sills weren't clean, and she responded by saying "we only clean the floor". I immediately called the cleaning service, and the operator demanded we paid more for a deeper clean. I said we requested a deeper clean from the beginning. I mentioned that this was not the type of service we were paying for and she then mentioned she was going to call the cops! She was cursing and wasn't trying to accommodate us at all. A few minutes after getting off the phone with her, the maid packed up her things and left without saying a word. Such a crazy experience. Please do not use them!! read more

Amazing!!! They clean my business and my home and I love it!! They pay attention to detail. You tell them what you want done and they do. And they do it well. If you want it done differently, tell them and they will fix it. I'm an anal retentive person with OCD when it comes to cleanliness. So my expectations are very high. I'm talking heater base boards cleaned so they look like they were just installed kind of clean. And trust me it looks like we just put them in! Love Camila's Maids!!! read more

Amazing, friendly, and reliable service. My apartment is super, super clean. They are always early and do a great job!!!!!

It all depends on who you get. The last girl I got used old rags and my dish soap to clean. Won't be using them again.

I had a wonderful experience hiring Camillas Cleaners. The young woman did an excellent and thorough job. very detailed and organized. Bed made, bathroom organized, extremely professional and the price is very reasonable for the high level of service i received. Please remember to tip this hard working lady in cash if she cleans your place. She definitely put her back into it and I look forward to hiring you guys again! read more

We needed a deep cleaning of our apartment and wanted to stay local. Camilla's Cleaners were prompt and courteous, and most importantly, very thorough and effective. Will definitely use them again. read more

Great service. Got rust stains off that I thought were permanent. Brought their own supplies and left my place sparkling clean. Super impressed. read more

I scheduled 2 maids for 3 hours. The first time they did not show up on time, 40 minutes after the scheduled time I called and asked if anyone is coming and they just someone is on the way, I had to cancel and reschedule. When they came for the actual cleaning one of their maids did a good job but it took them over 3 hours to clean for which I had to pay extra. When I called for the follow up cleaning I specifically asked for the same maid of which they reassured me. The cleaning day comes and two new maids showed up - so they lied. The two maids that came the second time where extremely unprofessional, cut corners everywhere, used my cleaning supplies that they found under the sink without asking, against their policy, did not clean my stove, did not clean under the couches I had tell them to redo it. Spoke Spanish with attitude about me, thinking I do not understand. Absolutely unprofessional and awful service. read more

Used them twice. Once for a move out and once in my new apartment. Very professional. They went over what needed to be done. Both times, they did everything. Place was spotless. Never felt like the cleaner was dragging feet to extend the time. I will call them again and I highly recommend. read more

The first time they sent a cleaning lady that did a good job. It took her 3h for deep cleaning of the apt which was about right. I called them back and I specifically told them that I would like to have the same cleaning lady to come once a week, any day or time works for us, and if it is possible to have her do a deep cleaning every other week and normally do just normal cleaning, so 2h cleaning one week, the next week 3h cleaning and so on. They said that works perfectly and we scheduled every Friday around noon. Normally I'm not at home at that time but this week I was. Another cleaning lady showed up, so I had to go over and tell her what I would like to be cleaned(our apt is pretty minimalistic so it's very easy to clean, but there are a few things that I want to make sure they are cleaned). First of all, the lady spoke poor English so it was very difficult to explain. Secondly, when I asked her to clean the fridge this time and don't clean the cabinets she called her office and started complaining, so I had to call them and explain what is the situation, at which they rudely told me that they won't do it and that the cleaning lady will leave. Fine! I was just looking for a reliable good service for a long term commitment, something that obviously they couldn't do. read more

We moved into an apartment yesterday and the place was filthy. Vomit in bathrooms, the kitchen was horrendous... Basically worst case scenario. We had Camilla's come and they had our place looking so clean in just a few hours. They did such an amazing and thorough job- deep cleaning windows, blinds, appliances, bathrooms until everything was sparkling. I am thrilled with the results! Could not be happier. I would definitely recommend these wonderful ladies! read more

Amazing and reliable! My house is so clean after she leaves.

I have used this service for years now recently within the last 7 months I've been getting them every other week they charge $30 an hour which isn't a problem but I have been paying them $90 for 2 & a half hours and no one ever told me that it should be 75 they did this four times until I finally realized it the owner of the company who speaks broken English decided to stick up for her employees and was yelling and screaming at me over the phone it would not give back my $60 I even offered to take $30 back and still have the service clean for me she was such a rude arrogant self-centered egotistical woman I will never deal with this company again ever and to be perfectly honest I had a ring disappear and I couldn't pinpoint it on her employer but I still kept them cleaning here as I said I couldn't pinpoint it on her but now it's all coming to realization that it had to be one of her employees either way this company is a rip-off and the owners stick up for their employees after I post this I am calling immigration and I'm having them investigate her company because I believe all of her employees are illegal aliens I usually would not do this but the owner was so rude and obnoxious and hell-bent on sticking up for her employees so now it's War. you know what's really funny this review has been up for 5 days and the owners have not even responded to it because they know how wrong they were I stress to everyone do not use this cleaning service look at all the reviews how bad they are again if something is missing from your home or if you overcharge the owner doesn't want to hear it she sticks up for her employees who are all illegal immigrants already spoke to immigration they're investigating and I also believe the owner's wife is not legal in this country and she has the nerve to argue with me again I stress do not use this company. read more

This was the first time I have ever used a cleaning service - and I must say that Camila's Cleaning Service set the bar pretty high. Liliana was on time, down to the minute. She was accompanied by a gentleman that helped her bring up the supplies and vacuum or whatever the contraption was to clean the floors. He also served as a translator to let Liliana know exactly what I wanted her to focus on. Although I'm Puerto Rican and can speak Spanish I tend to chop it up quite a bit. He let her know what I wanted (which was a deep cleaning) and she got right to work. I mean, she moved the stove and cleaned behind it. The little knobs on the stove were sparkling. Moved the refrigerator and cleaned behind there. She cleaned inside the microwave. Dusted the blinds....etc. The bathroom was left immaculate. She got under the dressers in the bedroom and even cleaned my AC unit that was a little dusty. I mean, I simply could not have asked for anything more from her. I constantly asked if she wanted some water or anything else. She kindly declined and kept working. I have a small Yorkshire Terrier who is quite curious and wanted front row seats to what was going on in every room. I tried to keep him with me most of the time but he would sneak away every now and then. She was very pleasant and patient with him. When all was done she called the office and let them know that I wanted to pay with my credit card and it was done. I tipped her in cash. She was still mopping on her way out the door just so she didn't leave any foot prints on the already wet floor. She was great! I would recommend Camila's Cleaning Service to anyone without thinking twice about it. Hands down GREAT service!!! They have one (I'm sure more than one) happy customer in me! :) read more

Great job.. Timing/scheduling was approximate, accommodating, and convenient. Nothing shady, no "surprises" or "fine print"... Everything straight up and 100% ideal... all I could really ask from a home cleaning service. The pricing is extremely reasonable especially for the level of service (no 'craziness' or 'surprises' which is a breath of fresh air for anyone in Hoboken who's tried some of the other local services... I'm speaking from experience). Slight language barrier but the owner showed up the first time to do a walk thru and clarify any specifics. Despite the language barrier these ladies were friendlier and more personable than any others I've had come to clean my Hoboken apartment and were really friendly to my dog. I will absolutely have them come again and schedule regular cleanings once I return from vacation.. Thank you!! :) read more

I called them for 2 bed 2 bath move out cleaning. They estimated 3-4 hours and said i am eligible for 10% discount i.e. $110. They took my credit card info when I booked. The cleaning lady was extremely slow and they charged me $200 without even calling and confirming I am fine with the service and charge. When I called them they said estimate was for move in and 10% discount is not allowed for move out! read more

Don't waste your time or money. Time estimate grossly underestimated. Very slow. No understanding of how to handle wood flooring. No compensation or apology from management. read more

Hands down my favorite cleaning company in the Hoboken area. Had a wonderful experience and the most effective spring cleaning done to my condo ever! Can't wait to have them come back next month! read more