My mother has been there twice and the care is excellent the nurses are great and the doctors seem…read moreto answer all our questions.

Rated 5 stars + another 0.5 star to express the outstanding professionalism and heartfelt…read moreappreciation to the director Durva and her PT/OT/scheduler staff who my amputee family member and family have the blessings to receive the assistances thru this difficult journey! Skills can be trained, but not the hearts which impact beyond therapy. Thank you again from the bottom of our hearts to Henry, Scott, Hieu, Jordan, Diane, Yovanna, Kenny .. and the whole Durva Team for ALL you do daily *_* S.S + Family

We are extremely grateful that we chose this rehab center for our mom after she was discharged from…read morethe hospital following a recent fall. Mom stayed for six weeks. When she first arrived, she was unable to walk. With the rehabilitation and care she received, she improved to the point where she could walk smoothly with a walker. We couldn't be happier with her progress. What impressed us most was the people and the leadership. When we first arrived, managers from different departments came to introduce themselves and genuinely tried to accommodate our requests. Josephine even gave us her cell phone number and told us to call anytime if we needed her help. Laura checked Mom's room every morning and promptly addressed anything we brought to her attention. The speed of resolution was truly amazing. The CNAs, especially Timothy, Brandon, and Theresa, were kind, patient, and very attentive to details. I remember one small moment that really stayed with me. One day, I was walking behind Timothy when we passed an elderly gentleman sitting in a wheelchair. His pant legs were unevenly rolled up. Timothy noticed it, stopped, bent down, and carefully fixed the pant legs for him before continuing on. It was such a small gesture, but it showed me how closely he paid attention to the residents and how much he cared about their comfort and dignity. Brandon and Theresa were also wonderful with Mom. They were caring, patient, and attentive to her needs. We always felt that Mom was being treated with kindness and respect. I want to specifically mention all three of them because their daily care made a real difference in Mom's recovery and in our peace of mind. Nurse Maria was always on top of Mom's medications and care, and she always greeted us with a smile. The admission/administrative staff were also wonderful. They worked with us to find the best arrangements to make Mom's stay as comfortable as possible. Administrator Adam was very friendly and approachable. We could see how his leadership and the management team's commitment made a real difference in the way the center was run. The facility is older, but the warmth and caring of the people make it feel very welcoming. When Mom was discharged, we were happy to see her walking again, but we also realized how much we would miss the staff. Thank you to everyone who took such good care of Mom and helped her regain her ability to walk. We truly appreciate Timothy, Brandon, Theresa, Maria, Josephine, Laura, Adam, and the entire team. You made a difficult time much easier for our family, and we will truly miss you.

As a healthcare liaison who visits Los Altos Post Acute frequently, I'm always impressed by how…read morewell-run the facility is. Their marketing and admissions team is very responsive, collaborative, and fantastic at keeping communication seamless. The outstanding social services team is always available to assist with care coordination and discharge planning. And the nursing and rehab teams are consistently professional, compassionate, and attentive to the needs of the patients. Strongly recommend Los Altos Post Acute.

My mother was recent here for recovery from a fall. The care she received from the staff and…read moretherapy staff was exceptional. Everyone we worked with were compassionate, caring and helpful. Recoveries and care of our loved ones is complex and multi faceted. This can be a stressful time for patient and family members. Sunnyvale Post-Acute does an excellent job helping us through the process. The facility itself is bright, clean and welcoming. We would recommend this facility.

After a leg amputation, spent 2 weeks at Sunnyvale Post-Acute Center for continuing recovery,…read morephysical therapy and pain management after Kaiser stay. The staff was caring, respectful and committed. Special hats of to physical therapy staff Miranda and Melanie who made daily workouts fun and productive, with special emphasis on safety and independence and getting home! Also grateful to nursing staff who did everything possible to make stay as comfortable as possible. The main issue was with older facility where all restrooms are not ADA compliant, making it difficult to manuever with new, unfamiliar mobility equipment.

I want to recognize Brian Chau for the incredible care he provides my dad during his outpatient…read morephysical therapy. My dad has Parkinson's, and Brian has become an important part of helping him manage the challenges that come with it and continue working on his movement, posture, walking, and confidence. My dad absolutely raves about Brian and the care he receives. Brian is patient, knowledgeable, encouraging, and extremely professional. He genuinely cares about my dad and his continued progress. Parkinson's is an ongoing journey, and having someone like Brian supporting my dad along the way means a lot to our family. We're extremely grateful for him. Brian represents Stonebrook and the level of care you hope to find there exceptionally well.

There are positive and negatives to any SNF. The pictures on their website are misleading. It felt…read moreas though the facility was extremely understaffed. In terms of support, the social worker department lacked patience, empathy and care. We did not receive any guidance when it came to navigating insurance, next steps or options for my elderly mother. The entire experience felt stressful and overall disappointing. The PT department however was extremely kind and helpful. We had a really positive experience. In terms of SNF, I think there are better ones out there.

I had a family member here and was in the building pretty often, so I got to see how things…read moreactually run day to day. One thing that really stood out to me is that the administrator is a nurse, which you honestly don't see very often. It made a difference, there's more understanding of what's happening on the floor, and it feels like decisions are made with patient care in mind, not just operations. The CNAs were great and constantly checking in, and therapy stayed involved and kept us updated on progress. I felt like my family member was being taken care of by people who knew what they were doing and actually cared.

I was there because three people came to El Camino Hospital where I was Hospitalized after stroke…read moreand promised me two things 1 A private room right away or soon after admission 2 To accept Medicare payment and charge me nothing extra. Well when I got there there was no private room available since there was only few. But they charged me $3038.00 for 21 days in addition to what Medicare had given them. Talk about a shady business! The stars are only for OT/PT staff

I really thank karina for helping my dad get in here. Shes such a special kind of person. Beautiful…read morepersonality and very knowledgeable and angelic, she goes above and beyond her duties. Jenny has been a beautiful help to my dad Robert. She always has a good attitude very kind and cares for her patients that I see 100% of the time. Great facility and great work. I appreciate you Karina and Jenny for always showing up and with great energy and the beautiful love kindness and caring you give to your patients / residents.

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

My husband stayed here for nearly two months following a serious car accident, and we are very…read moregrateful for the care he received during his rehabilitation. The nurses, therapists, and all of the staff were kind, compassionate, and incredibly patient throughout his stay. The facility is very clean, well-maintained, and has a warm, home-like atmosphere. Everyone genuinely seems to care about the residents and works hard to provide the best possible care. We are truly glad that my husband was able to recover here. Whenever we had questions or concerns, the staff responded promptly and were always willing to help. The only minor drawback was that the facility's attending physician generally visited in the evenings, which made direct communication somewhat difficult at times. Other than that, we were very pleased with the care provided. The activities offered to residents were enjoyable, and the meals were good as well. We were also impressed by how professional and efficient the case manager and administrative staff were throughout the entire process. Thank you to everyone who helped my husband during his recovery. We sincerely appreciate all of your hard work and dedication, and we would highly recommend this facility to others.

Leaving a one star review only because I can't leave a zero…read more We had a horrible experience at Woodlands when bringing my grandpa here for rehab after his 3 month hospital visit. We were deciding between multiple options for rehab, and ultimately picked Woodlands because of the amazing reviews it had. However, there was not a singular positive experience that I could share. My grandpa got released from Good Samaritan Hospital with a strict diet plan and placed into rehab to gain his strength back. The first night the staff talked to us for over an hour asking questions about diet, exercise, medication and etc. We explained how he is strictly on a thick liquid, sugar free and small piece/ground food diet and must be monitored when eating due to his HIGH risk of aspiration. We come to check on him the next morning and see a plate of whole pasta pieces, chunks of honeydew and orange juice placed in front of him, which he was eating alone. Our over an hour conversation was clearly a waste of time as the staff did not listen to us at all. We experienced this situation multiple times. Helen would call multiple times, not even an hour apart, asking what his diet consists of, to not even listen and serve him whatever they had that day. The nurses would take my grandpa out in his wheelchair to stroll around, and one night as we were all visiting, one of the nurses brought him back to his room and we realized how he was disconnected from his oxygen tank. My grandpa went 10 minutes without an outside oxygen source and the nurses only came to help after we had to scurry looking for them, as they clearly did not realize themselves. My grandpa's breathing started to sound crackly and raspy, making us think he aspirated again. As we urgently requested to Helen for a doctor to come and check on him, she kept telling us how the doctor is busy but on his way for about an hour. She then proceeded to tell us how calling 911 might be a better idea. As we rushed him to the ER, we were told he aspirated and had to stay in the hospital again for another 2 weeks on antibiotics in order to heal. Woodlands caused my grandpa to go back to square one, ruining all the progress he made in the hospital. It's hard to see how so many people had good experiences at this rehab center, when for my grandpa it only caused him to get worse. I truly wish we did not bring him here in the first place, as it only weakened and damaged my grandpa further. It's sad to see nurses not care about an elders well being, and not be more prompt in this environment.

I was just visiting a friend. This place should be shut down. The urine smell sting everywhere. My…read morefriend was soaking in urine they were using diaper on her, because she can get off from the bad. Maybe they need more caregivers or nurses. I came home and I was depressed.

If you need PT this is where to go. This is my mom third time with not being able to walk from…read moreTIA's and back injuries. They are amazing. They welcomed us to see what she could do and how she was progressing. They were kind and experts at what they do. I can now help herr in the future with them showing me different e ercises This was the first time that she was allowed the proper amount of time with PT in a facility. They literally got her back on her feet.