My family has been renting at Kezar Lake Marina for many summers, usually a pontoon once or twice…read moreduring our summer trip to Kezar. Yesterday we had our second rental this summer and we felt that the customer service could have been much more pleasant and accommodating. We waited 30 minutes for our pontoon to be ready and were told by Lee Conary that he would not take anything off our rental. 'I don't do discounts'. He also was trying to tell us we had only been there a few minutes when we knew exactly when we arrived, and just generally was rude and short. As lovers of Kezar Lake and regular customers out of necessity, we simply want to state how disappointing it is, once again, that there is not more kindness and care consistently.

Reviews by people who don't use their real names are not credible. I've have rented for a week a…read moreyear here for 7 years. Never had a problem. The guy who runs it is a straight shooter and he backs his work. I am a pain in the ass client who's had to have them come out on the lake twice over the years to jump me. No issue. Pain in the ass? Thinks he's too smart? Dude, this is Maine, not the Jersey Shore, take in a little Yankee color and relax. I grew up in Cape Cod and we wish they had this kind of place there. All the staff are local high school and college kids who are polite and hustle.

I contacted him on 9/8/24 and he got right back to me with what might be wrong and what he could do…read moreto fix it. He had all but one part on hand and would order that to be in in about a week. Two weeks later and I hadn't heard back from him so I texted for an update with no response. Again the following week I texted for an update and again no response. On 10/2/24 I again texted and said that I would give him until 5 pm today 10/4/24 to get back to me or I would be giving him an unfavorable review. I even called at 4:35pm and could only leave a voicemail. And still no response. Should you contact him good luck.

I was traveling and had issues with my Honda Odyssey at the end of a very long drive. Messaged Dan…read moreand he drove to my location. Explained everything that was going on, gave me options on repairs and pricing, and finished quickly! Very polite and cleaned up the entire area before leaving. The price? FANTASTIC. As I was an out of towner and desperate to have the repair to be able to drive all the way home, I was worried that this visit (especially a mobile visit) was going to cost a small fortune. His price was completely reasonable and a pleasant surprise! I drove over 10 hours home with NO ISSUES.

The only person to touch my vehicles for 20+ years. They stand behind what they do, especially if…read moreyou listen to their suggestions. The new shop is also well equipped.

This place is a dump. I used to have work done here until…read morethey tried to reuse a head gasket (resulting in a leak) and then wouldn't stand behind the work. I also had an ex employee who recognized my truck tell me they had used spray paint (instead of fluid film) to coat the underside of my truck.

I had a slow leak in one tire. I'm from out of town but in the area for a month. I called Johnson's…read moreafter reading their reviews on Yelp. Their service was outstanding! Although they were busy, and I fully expected a long wait, they looked at the tire, found and removed a nail, and plugged the leak. I was back on the road within 30 minutes. I wish I lived closer, I would be a regular customer!

The entire team is fantastic and their work is top notch…read more One of the best ways I can review a business is to say they treat you like they want to see you again. Whether it's at their shop because you go back to them for more work because you trust them, or you see them again at the grocery store because it's a small town, you liked them, and had a great experience with them. They're professional, thorough, honest, and just plain nice and friendly - this is a place you'll feel good about taking your car to. I'd recommend Johnson's Auto Care to both my parents and kids to go to for service.

We rented a camper for Columbus Day Weekend. It was the Coachman, which looks lovely online, but…read moreis the opposite! They set up the camper as they said they would, but when we walked in, there was a stench like something died. We searched everywhere for the location of the smell and tracked it to the kitchen sink. It was horrible - it appears they never drained the gray water or deodorized the tank. We didn't cook in the camper - there were only 2 of us. We just took 2 very short showers, and the tank was full, and the bathtub backed up. We called and emailed them for assistance, and they didn't email or call us back - in fact, they never returned our call. We tried to air out the camper every day to no avail. The mattress had so much "balled up" material and pilling, you could feel it from sheets and blankets. There was dust everywhere and mold on the bathroom drain. We ended up getting very sick from sleeping in the camper. My husband had to go to urgent care to get medicine. We are fit people who take care of ourselves. Our friends also rented a nicer camper (no smell and newer). They were told the fuel was full, but they ran out within a few days. We all cooked outside, so this should not have happened. This was an unfortunate and skeevy experience. I am not a person who writes reviews but will tell you DO NOT RENT FROM THEM!

These are honest people. If you need a repair, they can do it for a fair price and stand behind…read moretheir work. I have purchased 2 trailers from them in 1986 and again in 2007 and they were great.

I had the absolute worst car repair experience of my life at the Portland St.Auto &Body this past…read moreweek. My auto ran over a chunk of metal on Route 95 N near Exit 48 . It caused a flat tire immediately. AAA was called and they came and removed the flat tire and put on our spare. We then drove the car slowly to the Portland St. Auto in Bridgton and when we arrived showed them the damaged tire, rim and hubcap and described how it was caused .by running over a metal object on the highway. We asked them to repair the damages. A week later on August 6 , they said our car had been repaired for $268. We then used the car sparingly until 8/31 when we noticed that the steel belts on the replacement tire were exposed through the rubber of the tire. This was very troublesome because it meant the "repairs" to our car had lasted only 3 weeks. Also, seeing the condition of our tires it also meant we were in danger of a tire suddenly coming apart putting me and my family in danger of being in an accident. We brought the car back to Portland St. Auto immediately and asked them to fix the damages which were supposed to be fixed back on 8/6. They said that would cost $603. for a new lower arm/ball joint replacement,new tires and alignment. I spoke to the business owner,Dale about my disapointment with their work and he said that I never told them the repairs they did on 8/6 required a new lower arm replacement. I asked him why didn't they look at the under carriage of my car for damage after I had brought it to them for repairs. He refused to accept any accountability for their obvious oversight and lack of attention to detail. So my advice to any potential customers is to be very cautious about dealing with this company which lacks accountability for their work.

This company does not care about people that they gave estimates to over a year ago now. Dale said…read morehe would paint several panels on my car back in April of 2021. A year later and I can't even get them to answer when they can do it. The paint is peeling off and looks terrible and would have liked to have had it done by now. Busy is one thing but continuously just ignoring people is just plain rude. If you want something done here you better be prepared to wait forever.

My first experience with this business was on the service side. I can not speak to their sales…read more This is the kind of family-owned business with good old fashioned small-town customer service. It does not feel like like a big dealership. The owner, Dale, seems knowledgeable and honest. I dropped off my 20 year old snowmobile during the busy season because it wouldn't run. He started working on it a week later. One week after that, it was done and ready to go. Reasonable labor rate. Only disappointed that they could not do pickup and delivery. I will likely have my equipment serviced here in the future.

Extremely friendly and helpful. Fast turnover. I can't say enough about this place. After my…read moreservice was complete they also detailed my car and it looks immaculate.

In need of a premier auto body shop in the White Mountains of NH? Look no further than Northeast…read moreAuto Body in Conway, NH. Nate Chase, Mrs. Chase and the staff will take care of you and your vehicle with quality work, great customer service and incredibly fair pricing. I needed some minor cosmetic work done on my MB that was surely more of a pain than anything else. Nate was like "no problem" we'll take care of it". Came out perfect and so was the price. Nate is a great guy and a fair guy you can trust your vehicle with. Highly recommend. 5 stars isn't enough.