They showed up and charged me double the price and destroyed my chimney. When I tried to reach out…read moreto tell him what happened they ignored me. And to be transparent, I tried contacting them numerous times to handle this privately, and they still ignore me

Great communication, expedient service, competitive pricing, easy to set up appointment, received…read moreelectronic reminder. Would definitely recommend.

Manny Gutter Services repaired a 30 ' gutter on a 3 story building including removing old gutter,…read morereplacing and building out faulty fascia, installing new gutter. His guys were on time, knew what they were doing, did a great job. Price was reasonable, Manny was easy to work with, and kept in touch before and during work being done. I would absolutely recommend Manny and his crew for any gutter work you might need.

Requested team to help with icicles on gutter and water pooling. Team was prompt and arrived next…read moreday. Cost was very reasonable for work done and when I notified team leader about a gap I saw, he added an extra hour to his work to replace the section of gutter. Overall team was wonderful and would use every time!

Hired The Fireplace Guys to inspect two gas fireplaces at their price of $300 each. What was…read moreincluded was unclear, but Derek gave pushback when I asked for clarification. It was a red flag. Jason showed up over a month ago, and the glass in one shattered during the process. I've been calling in an effort to get a repair, and Derek answered a few weeks ago and was beyond rude. They have not answered calls since. It's been a while since I've encountered such an unpleasant and unprofessional business. I don't recommend The Fireplace Guys.

I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????

Eddie did a great job! Could've easily recommended a much more expensive fix, but found a great…read moresolution. 5 star service and explained everything as he did the repair.

UPDATE THEY called and came same day, they cleaned the chimney and cleaned up. Very happy with…read morethe two men who came. This was a little while back and realized I did not give a review. 5 stars YES!!! I called and left a message, a man called back and thought he could come over that day to do an estimate but it got dark, he called and said he would get back to me this week, that was Sunday or Monday, now is Friday and no call back. He sounded sincere so will not downgrade but wonder why no call. I had said I am just looking for a chimney sweep, not looking for a big job so he would be prepared to just do what is absolutely necessary. HOPE he calls and if so will give another report of experience. This popped up in my feed because I looked up Chimney sweeps, I did not come on to give a review. Now not letting me add stars, not sure why not.

To begin with I don't write many reviews. But I had to because of how amazing this experience was…read morewith William. It is long but you will see shy he saved us from the very reak threat of a chimney fire.... My wife and I had him come out to clean our fireplace because a bit of smoke was coming back in when we were burning. After a quick 10 minutes, I could tell how knowledgeable he was. I asked him to take a look at the chimney from top down and tell us what he thought since we know we're gonna be in this house for at least 20 years. I also had lingering feelings the work done by prior sweeps was not adequate. He showed me what he found and answered every question I had: -outside top chimney needed some re-pointing on the bricks. -concrete wash on top had some cracks needing to be patched -concrete around brick at the base of chimney needed to be replaced. The concrete was the incorrect kind and was breaking down the brick overtime instead of reinforcing it. Through throughout all of this, he was also taking pictures to show me what I couldn't see such as when he was up on the roof with the gaps in the brick mortar. He then gave us an incredibly fair price for each of these items and laid out what his priority would be. We ended up having him do all of the work. He showed up on time, worked hard, cleaned afterward. Unfortunately, we still had an issue where some smoke was coming in. He came back the next day and took another look..... If you are not familiar... chimney sweeps clean from the bottom usually. So there didn't seem to be any need to look from the top. However, when took things off, he saw a level 3 creosote buildup. THIS IS THE STUFF THAT BURNS HOUSE DOWN. He removed it. ********* He saved our house and here's why...... We've been in this house for eight years, had two other chimney sweeps who created half of the problems he had to fix: 1) previous sweep repointed the chimney poorly and didn't seal it. Within 3 years, mortar was bbreaking up. 2) the cement around the base of the chimney that was the wrong kind --- put on by another sweep. This wrong kind of cemnent- $15 /bag/. The right kind William used, $50/ bag. I doublecheced all of this and he was correct. 3) before our buying the houyse, a line was put into the entire chimney, EXCEPT THE TOP 4 FEET. This is where the creosote kept building up and building up. It was such a siolid mass, William thought from the bottom he had reached the damper. It is such a relief to know we now have a safe chimney. And it is so frustrating those other sweeps did such shoddy work. William Britt should be the only chimney sweep you ever go to.

I had a hard time getting a chimney sweep or chimney repair contractor come to remove a bird's nest…read morefrom my chimney cap. After about 3 weeks of calling people, I was able to get 2 companies to come out only to be charged for estimates and told to call to schedule the work at a future date. The estimates were ridiculously high. Will Britt, on the other hand, come out quickly and promptly removed the nest, cleaned the flue, and showed me pictures of the flue, all in about an hour and a half. His fee was more than reasonable. I only wish I had found him sooner and called him first.

Wayne did a great job inspecting the chimneys in the antique home we're looking at and explaining…read morewhat was going on with them.

Perfect experience! They booked us super fast, came when they said they would and fixed a gas fire…read moreplace that another company said would have to be replaced-- they saved us thousands of dollars!

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.

Never used them before. I now have had a gas insert fireplace for many years now. Our fireplace…read morewas cleaned when the gas insert was installed by Sunline, who are no longer in business. They used to be on route one and were wonderful to deal with.

Evan is awesome . Went above and beyond! Highly recommend. His work and attitude is 5 star…read more Donna S

Great service, communication and price was consistent with estimate. Planning to use them annually.read more