Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

Great service, always on time and always respectful of your home. We have been customers for over 7…read moreyears now.

Plumber arrived as promised Looked at the problem for 5…read moreminutes (maybe) and went to the truck to call the boss. Clogged drain: boss gives me cost of over $700 (offered some coupon, cash discount); he said that it was complicated but I was too busy for him to show me (NOT!). Another plumber came the next day, fixed the problem quickly and charged $225. End of story

Needed an immediate replacement of my kitchen faucet, something that in years gone by I would have…read moredone myself. But with age and arthritis, getting on my back and then reaching above my head to work on the thing was a problem. Of less urgency, the operating lever was broken on the water supply shutoff valve assembly to my clothes washer. Connor, along with another tech, were here earlier than dispatch promised. They were both very polite. Two months ago I'd gotten some verbal (non-binding) estimates on the washer machine shutoff from independent plumbers. The price from Ray The Plumber's crew was slightly lower than I expected, and did not involve soldering. The price for the faucet installation was a little higher than I had expected, but after watching how long it took... the price was good.

We call them because we had an emergency the toilet wasn't flushing. They put in two overpriced…read moretoilets one worked fairly well and the other did not . We called them back three times to fix the toilet they said was clogged and they blamed my special needs son . They do poor work and they don't guarantee their products the customer service was bad and the person we spoke to was a little bit nasty. They do poor work and don't stand by their products I wouldn't recommend them for anything

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

After years of different plumbers trying to figure out why my basement smelled, Sampson Plumbing…read moreand heating figured it out. The crew was great with creating a plan for venting our basement fixtures appropriately along with mitigating risk for smells in the future. They were quick and efficient with their work and I am really happy I can go in my basement again and not worry about smells anymore. I highly recommend Sampson Plumbing for any job, especially a job that can be tricky and needs someone to think outside the box

I got charged a 271% markup on a $120 part and got the run around when I tried to understand the…read morepricing despite asking them prior to the service call how they charged. The excuse for the high price was changed several times from fixed rate to couriers to warranty etc neither of which seemed reasonable as I specifically said it wasn't a rush job. Unfortunately I wasn't able to check the part's price before the technician left. I felt like it was pure price gouging and the customer service afterwards was terrible.