Horrible service would come close to the service I received from this place. I've got story you…read morewon't believe. Drove my truck Cross Lanes to Dunbar and yes it wasn't running as it should so that's why I took it there. A week later they called me and said the truck need just a tune up I didn't think that was the problem but anyway it got a 854 dollar tune up. I pick it up and after the 854 dollar tune up it ran exactly the way it did when I dropped it off. I turned around brought the truck right back and said it still runs the same. So definitely didn't need a tuneup. It's an older truck so after putting 854 dollars in it I didn't want to put more money in it. So they tried something else and it still didn't fix it. So I'm out 854 dollars for repairs with no offer to refund any of my money. Here's the part that's unbelievable when I pick it up ran worse then when I took it in. Remember I drove it from Cross Lanes to Dunbar. It ran so bad I barely got it to cross the track at Westmoreland. It ran so bad after the 854 dollar tune up that I couldn't go fast enough to drive on Dunbar Ave I had get it WV Ave. I made it as far as 17th and it quit. So when I finally got it somebody who knew what they were doing found out my new distributor cap was tightened to tight and was cracked the one paid 854 dollars in the tune up and two plug wires were on the wrong cylinder. Their tester showed it was miss firing on 5 out 6 cylinders. So now I'm paying someone else to fix my truck. So it's a 854 dollar reason never take your vehicle there.

I took my car to have a wheel bearing fixed. They fixed it and changed the brakes for me (they…read moredidn't charge me for the brakes nor the service for that because the first wheel bearing was a bad bearing). So 2 weeks later my back brakes and rotors needed changed. So we took the car back and they found it was also the caliper....so they just charged us for the caliper, and service for the caliper and service for the brakes. The rotors were changed free of charge, we just had to buy the rotors. They also put my wipers on for me without charging me. The mechanic rode with my boyfriend so he could show them the noises we were hearing before we took the car in. Amazing people and prices!!! Fast service too

Guy started getting smart with me and had an attitude after telling me he could give me a simple…read moreoil change that only takes like 20 minutes bad costumer service

Have been here several times in the past and have always had a good experience. Took my car in for…read more4 new tires and an oil change and was very satisfied with the work done.

Absolute lifesavers these dudes are. Came in with a leaking tire and they had me back in the road…read morein five minutes.

I have had several cars through our the years with various issues. And just as many mechanics…read more Moreover, I wish I would have brought my vehicles to Eds alot sooner. Eds is a Family owned business! The shop is conveniently located in St.Albans. The owners and all employees are Honest and dependable. The never once mislead me. Or over charged me. They preform high quality work and treat every one fair. They are more then willing to explain in great details the issues with your car. All questions are answered and the mechanic is efficient. I will never bring my car to another shop ever again. I deeply appreciate my mechanics abilities and honesty. They deserve a 100 Starts!!!! Not 5! Thank you Eds Auto.

If ever stranded in Charleston wv and your European car is having issues these are the go to guys …read more Great job on my rover diagnosis guys! Made it safely back to michigan, like to say thanks to Mr. smith for his courtesy and fast turn around on my auto repair. Thanks a bunch fellas thumbs up. Ron Waltos St.Clair shores Mi.

I have a 1986 560SL and went I stopped by to schedule an appointment the guy's eyes got wide and he…read moreexclaimed that the car was really old and they only work on newer Mercedes not older than 2015. I did not appreciate wasting my time due to the misleading advertising that they work on Mercedes in general.

Prompt service at a reasonable price. Gave me the name of another service provider for an item…read morethey could not repair. Will return.

They are always there to help me out with whatever problem I have. They have fixed problems made…read morefrom dealership garages. They told me when they did not have the correct tool to do the job right. Honesty!

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

Fast, friendly, knowledgeable We needed a new belt, battery…read moreand alternator. We were towed there and they were recommended by the tow company. I thought I'd pick up our truck in a couple of days, wrong. It was in hours. Im very impressed.

I have used them for several years, very good and very reliable…read more Not the cheapest, but insurance adjusters seem to be favorably impressed when they learn Steve and Stacy's are involved.

I broke down traveling from MT to PA. I was towed to Steve & Stacy's Servicecenter on 4/27/2026…read more They were kind and fit me into their shop. On 4/28/2026 they called to tell me that I had a major exhaust leak and were outsourcing the repair to Quality Exhaust. The repair was complete and I was on my way that afternoon. It is now 6/12/2026, the weld that Quality Exhaust did on my suburban has failed and is back in a repair shop having the weld redone correctly. I called Steve & Stacy's and they basically just said sorry. I feel that because it is unreasonable for me to return to their shop to have the repair fixed, I should be offered a refund. they did give me the name and information for Quality Exhaust but thats all they had to offer me. Quality Exhaust was terrible to me when I called. I would not say that Steve & Stacy's are at fault for the weld failing however I made my payment to them, they should provide the refund and deal with the terrible owner at Quality Exhaust themselves.