Very easy to coordinate service and they are meticulous and detail oriented. I appreciate the…read morebefore and after photos especially since I am not in town to see it personally.

From the owner: Call Us Today for 10% off on your first cleaning service!read more

Horrible experience & never even able to hire this company! Scheduled a virtual estimate & never…read morereceived a call. Called to reschedule the next day & again, a no show even after they apologized & promised to prioritize me. Each time, I confirmed with a email. Called back a THIRD time to reschedule & was hung up on. Not sure what kind of company this is but obviously do not care about my business so I'll take it elsewhere. If this is the hassle just to get a quote, I can't imagine how unreliable the actual work scheduling would be.

We recently had the pleasure of working with Sir Grout to remove deep stains on limestone steps and…read moredecorative wall in our yard and repair grout damage in our master bath. Ari did our consultation and was very detailed about the work we needed and the outcome we could expect. His quote was very fair, especially compared to the other companies we considered, and he was totally available and responsive as we scheduled our work. Nick handled both jobs over two days and the results were outstanding. The limestone steps and wall look amazing, above our expectations, and the shower looks new. He was extremely pleasant to work with and his attention to detail was phenomenal. He also told us how to maintain both the limestone and bath to minimize future problems. We looked at multiple companies before making a decision and could not be happier with our experience from initial consultation to job completion with Sir Grout. They're an excellent service provider and we highly recommend them.

Friendly contractor with quality service and fair pricing. Will definitely use them again for my…read morenext home improvement project!

i expected more for over $900. Sloppy job, had to have them come back and then he argued with my…read moreson in law. Would not recommend. Terrible.

Definitely will use this company's service again when needed. Hans was friendly, courteous, and…read moretimely. My grouting project looks like new. Thank you Hans

Cannot recommend Hans and his crew more highly. I've had them out for two jobs - a bathroom floor…read moreretile and for water damage from a leaking HVAC. For both jobs they went above and beyond. Their work is impeccable months later. They quote honestly and prices are fair.

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

Awesome job and great customer service. We called Otis for a carpet job and he was here the next…read moremorning. He went over and beyond; our floors look brand new again. He is now our new carpet person.

Excellent service. Had my two bedrooms townhome cleaned by OTIS. They did an outstanding job. Very…read moreprofessional.

Great experience dealing with the entire team at The Grout Doctor. They did an amazing job on our…read moreshower. Highly recommended

If your shower is in doubt, then you need to regrout. Who is better at it than the Grout Doctor?…read moreCall them up if your grout is on its last legs and jumping out the tile. I called up Grout Doctor and they came in on time with a competitive estimate for my master bath shower, garden tub and half bath my kid will use. They are friendly, professional and masters of their craft. Jeff came out to get a visual on the job and estimated on the spot. The following week Garrett came out and spent a couple days working meticulously on the removal, repair and making my shower and tub and tile look like new. I've bought multiple houses and it always comes down to a neglected shower by the previous owners. Luckily I've used Grout Doctor in the past so knew who exactly to call. They gave me a competitive quote and demonstrated quality work. Give them a shout out today! Check out the photos if you'd like to see their work.

I first had carpets cleaned and Austin did a great job. He then came back for a minor repair…read more Adding missing carpet. All went well. Highly recommend this company for cleaning carpets and minor repairs. We plan on call back further to have furniture in living room cleaned. Reasonable and nice people.

I was very impressed with Austin's service. He was very professional…read more It arrived to give an estimate & also to do the work promptly when he had made the appt. He called the day before to confirm the time and validate that the job was still on. He was very careful with all his hoses, laying down protection sheets to prevent any marks on the hardwood floors, etc. He completed the job in the time that he said it would take at the time of his estimate. He did cleaning and also some stretching. I am pleased with both. No complaints. No side notes. I also consider what he charged to be more than reasonable. I have had the same cleaning work done before and paid the franchise and private companies up to 1/3 more. Austin did all the work himself so there were no subcontractors or workers who just wanted to get thru the day doing the job. I would definitely recommend him for your next job.

Cam is the man! He arrived early, communicated clearly, and was ultra-professional…read more He brought back a carpet I had basically written off as end-of-life. Seeing it restored and intact was almost embarrassing--in the best way. After this service, two things happened: I immediately budgeted for my next cleaning, and I started thinking about who to invite over--seriously. Thanks, Citrus Carpet Cleaning, for getting my house smelling like fresh lemonade!

Wish I could have experienced the service but they cancelled on me same day and had no backup…read moretechnician. So unfortunately I'm scrambling to find another company more reliable same day as I have guest coming next day. Wish this had gone as well as the other reviews.