Everyone at the store is so kind and I feel like I always get one of the family member owners there…read moreto help me. They allow you to be as naïve as you are, and treat you with such respect, and they have such great knowledge.

We needed to ship a large painting but it was too large for a usual UPS box. Mike and Spencer…read moreCampbell took great pains to package the item appropriately and had it sent to us at a extremely reasonable rate. It arrived in perfect condition.Thank you Mike and Spencer!

Ever since the transition to Ace, this establishment has better quality products and more quantity…read more In addition, it now serves as a drop off for UPS saving us from going to Plymouth to return items.

Ran into the store at 5:57 right before closing and they were really helpful in showing me where…read morethe ear plugs were. The store looked amazing so will be going back.

Rocky's Hardware occupies the footprint of the old and iconic Clarke's Hardware in the New London…read moreshopping center. Read Clarke retired after a lifetime of commitment and service to the community and this store was sold to Rocky's Hardware, a New England chain based in Springfield MA, with 48 stores including in Ohio, Pennsylvania and Florida. Rocky's is family owned. Although most of the original employees are no longer working there, it still remains a super community place in small-town New England. The employees are super friendly and eager to assist. The Ace Hardware affiliation means they can take advantage of a worldwide supply chain. Since the turnover, stock variety has visibly increased. Another addition to their offerings include online ordering. It was sad to see the old family move away. But if it had to, Rocky's is a welcome presence in the community.

Excellent service taking car of making a new key for our chevy cruze. Larry was super kind and the…read morekey was a very fair price. They are the only hardware store within about 35 minutes of us, and we were very happy the level of service. Multiple people asked if we were being helped or had questions as we walked the store. Highly recommend!

Lyme Hardware is a superior business, a fully-stocked hardware store in a tiny town. They have…read moreeverything you need and can help you locate whatever they don't. They even have warm hats and gloves, much to my surprise, and SOCKS! Who knew. Kitchen supplies, gardening supplies, and most everything you need for your home can be found at Lyme Hardware. You can also mail packages from here, FYI. Customer service is always friendly. Very helpful to have this local spot during Covid.

This is a fully stocked hardware with the ability to order anything you don't find. They have paint…read moreand dish soap and an array of fasteners and bird feeders.. dog food and frisbee. AND several of the Upper Valley's most helpful employees. Go in before you bother with a big box store. You won't regret it and you will find what you need!

The employee name is Steve with a beard who took care of me in there is just incredible. He exudes…read moreknowledge and warmth and fosters a sense of loyalty that would make me drive out of my way to come back here. The place even smells that wonderful, nostalgic way hardware store shit smell. They had everything I needed, and he was able to point me in the right direction with expertise and patience.

This is a wonderfully handy hardware store with personalized service. Located on Rt 5 South, in the…read morePrice Chopper plaza, this store has everything from soup to nuts, paint to moth balls. The guys that work here are great. Some have worked here since I was in high school. Very friendly and a hometown feel. This place beats the Homo Depot any day. (It also beats driving to Claremont, NH or Lebanon, NH any day for hardware item.)

Great service, knowledgeable and helpful staff. Easy to…read morework with and happy to field questions

My wife was staining the deck and she ran out of stain and at that point all the hardware stores…read morewere closed early on Saturday due to the COVID 19 but they were opened gave them a call and they put to cans on hold for me great doing business with them.

If your hours state you close at 5:00, that means you take purchases (assuming you are there to…read moreactually make money) until 5:00. Better yet, if you understand basic customer service, you lock the doors at 5:00, and wait a specified time, say 15 minutes, THEN close down the register. I don't care if your "system closes down automatically at 4:55". Maybe you should change that. Just a thought. I knew exactly what I needed and was willing to give you my money, but I guess you guys are high on the hog and don't need it. This is for the Norwich store.

This is supposed to be your neighborhood friendly hardware store right? The one that makes up for…read moreits higher prices through customer service. Well, I was just in there for over ten minutes having passed at least three employees. None of whom even slightly acknowledged my existence. No Hello, good morning, may I help you. Not even when I stood in front of both cashiers, three feet away, broken plumbing parts in hand. The male cashier didn't even bother to look up from his computer and when he finally did, it was to speak to the other cashier, not me. I for one will never be back.

I have shopped here for over 20 years and since this store was bought by Bibens it has steadily…read moredeclined. The staff I knew and respected have mostly all left and the new staff are mostly clueless and have no personality or knowledge of their products and business. If I had another option closer than west Lebanon I would go there in a minute. Today I asked a staff member for a quart of Ben Moore fresh start latex primer and he needed help to figure it out, amazing ineptitude!!!

This is my hometown store and my "go-to" place for hardware and household goods. The crew here is…read morefriendly, attentive and knowledgable. You name it; paint, hardware, plumbing, etc.--the folks here are ready to help and advise. Over the years the selection has expanded and with the advent of the internet and being an ACE store, it's easy to find what I need at a competitive price point.

Rand's has been our go to hardware store for 60years (that's where dad shopped) and I was there…read moretoday and they were great. Had some chainsaw chains sharpened. He wasn't too busy so he did them while I waited. Bought some supplies for my Stihl saws too. This past winter I needed a new burner nozzle for the oil fired boiler- they had it! I'm always impressed by what they have. Was disappointed to learn they ended their equipment rental business though.

These people are always so rude. Customer service is non-existent. Go to Tractor Supply, Walmart,…read moreand Belletes in Ashland. And if you have to drive a short distance go to The Home Depot in Tilton.

Simply a good small hardware store. Nice people good service. Good stuff. I frequent this place for…read moreall kinds of things. When the hurricane was raging on a year or 2 ago everyone was closed no power and all I went there and bought flashlights. They ran the cards the old school way. Good people!

From the owner: Founded in 1908, Aubuchon Hardware is a family-owned hardware store chain in the United States,…read morewith over 100 stores throughout New England and upstate New York. Aubuchon Hardware stores also offer many convenient services, including free assembly and buy online pick up in store.