I had a very disappointing experience purchasing a motorhome from this dealership in Leduc. From…read morestart to finish, the financing process was unprofessional and poorly managed. Communication was disorganized, and I was sent the same sale documents multiple times, which made the entire process feel chaotic and unreliable. Things didn't improve after the purchase. I picked up the motorhome two months later, after being told certain work would be completed beforehand. I drove an hour to the dealership only to find that none of the promised work had been done. Instead of resolving the issue, I was forced to drive back home and arrange the repairs myself. Now I'm stuck fighting with them to cover costs for work they had already agreed to complete. This has turned into a frustrating and time-consuming ordeal, not to mention the unexpected out-of-pocket expenses. Overall, I'm extremely disappointed with the lack of organization, poor communication, and what feels like a lack of honesty and accountability. I would strongly recommend looking elsewhere if you're considering buying a motorhome.

Do not recommend purchasing trailer here - unless you read every line of paperwork completed by…read morethem. They do not stand behind their word - or a clerical error on their part. Back in 2018 we purchased a trailer from Fraserway in Leduc. We traded in a trailer that we had an extended warranty on that we did not use and was on the fence purchasing one for this trailer. After being ensured it was refundable we decided to commit to the extended warranty. We entered the refund date into our cell phone calendars with the finance manager that sold us the warranty and even circled the date on the warranty documentation so we would remember the date if we did not use it -as you had to ask for the refund within a certain time period. After avoiding using this warranty and paying for parts and repairs personally we reached the refund date without utilizing the warranty after 7 years. Upon calling to start the refund process we were informed that we were enrolled in the non refundable warranty and that was what we paid for. After reaching out to Fraserway I was passed on to the Finance Manager that now works at the Edmonton location. She reviewed it all and sent back the information to the Leduc GM. I asked for Fraserway to stand by their word and provide compensation for what I would have been refunded minus the difference in price for the refundable warranty. After discussions with the GM he came to the conclusion below: We must stand by the contract that you signed. Contracts are documents which serve to outline an agreement to provide a product or service for a certain price between parties. At the time of signing, all customers are invited to review what they are signing as the ultimate responsibility is with the signatory. However he did offer compensation to the sum of half what the refund would have been as a customer service gesture and in exchange I would need to sign a release form. Being able to trust a establishment and what I am being sold is more important than compensation so I have decided to share my experience with others to avoid the same experience with Fraserway. With understanding it comes down to the customer to review the paperwork and it was 7 years ago I would reccomend shopping somewhere that stands behind their word, but if you do choose to support Fraserway be sure to review all your paperwork.

For the diamond class service you want and at a price you can afford, Brad is the Rick-Man…read more He fixed my rusted and seized brakes a couple years back when I couldn't move the car. Worked like a dream. This time around, needed a new water pump as the previous seal broke and I hadn't moved the car in months. Assessed the issue on time one day and came back on time the very next day with advice about a recall for my fuel solenoid that had me taking up to ten minutes to fill up. No dealership hassle or overblown costs fixing things that don't need it. Just a great product by a great craftsman that's trying to feed his family, you can't go wrong.

From the owner: Rickman Mobile Mechanic is a full service repair and maintenance mechanic specializing in AUTO and…read moreRV. We offer the convenience of coming to your home, place of work, or roadside for mechanical assistance. Rickman Mobile Mechanic serves Edmonton and central Alberta providing outstanding service and the highest quality workmanship, tools and diagnostic equipment.

I highly recommend Manny for any vehicle body related work. I have been a happy and loyal customer…read moreof Manny for 9 years and will only take my vehicles to him for anything body related. He is gracious, respectful, thorough and the work he does is simply amazing. I am incredibly picky with my vehicles and know when I take them to manny I know he will do the best possible job to take what is usually a very stressful situation and make it better. Thanks for another impeccable job Manny!

From the owner: Need auto body or collision repair? Exact Autoworks specializes in top quality results at a…read morereasonable price. Pick-up and delivery services available for Edmonton clients. Workmanship guaranteed since our facility uses high end Standox refinishing paint system for best results. We repair all vehicle makes and models. We also specialize in RV, Trailer, and big rig repairs. We have seperate section for doing small touch up repairs to facilitate fleet companies. Exact Autoworks promises there customers for best possible customer experience while there vehicle is getting repaired on time. We always derives to give our customers best quality jobs to meet or beat there expectations. Our technicians are Audi & volkswagen certified by manufacturer and have successfully passed there trainings. We have various manufacturer trainings thru i-Car which helps us using right procedures on repairs of our customer vehicles. Exact Autoworks has seperate bay for Aluminum repairs and specializes in Aluminum quality repairs. Exact Autoworks give lifetime warranty on labour repairs as long the customer owns their vehicle, some restrictions may apply. Every customer is given complimentary service to get there vehicle inspected after four weeks of refinish time. It take up approx 30-45 minutes to wash customer vehicle, check the job we did, diamond cote & polish painted panels. This gives as a another chance to check the vehicle and talk to our customers.

So i was sold a trailer by a SCAB salesman named Peter Fryer and was going to pick it up last…read moremonday. He supposedly works as Senior salesman for Bargain Auto Centre. That's a laugh. The man should be scraping gum off a bus stop bench. Trailer i was buying was being worked on by this place and from what i saw i would not recommend this place to anyone. STAY AWAY!! Onice thing i can say is the teck working on the formentioned trailer gave a totally different story than what the SCAB Peter Fryer was telling. Do yourself a favor and stay away from this establishment. If dealing with Bargain Auto Centre be very aware you are not dealing with Peter Fryer. He is a lying cheating thieving peice of shit of a man. All others there seem to be on the up and up.

I previously worked for him for a couple of weeks.. Everything is under his wife's name. He'll give…read morehis employees $50 or so on a Friday. Then tell them you'll get the rest next week. You can see where this is going... Eventually, you'll quit as they won't fire cheap labor. Forget quality work and craftsmanship.. That's non existent there. Every single day that I worked there, someone showed up wanting to rip his head off. Imo, the 2 worst human beings on the planet.

After a week of going around getting quotes, some outrageous over $3000 and some saying they won't…read moreeven look at it because of the rust. We found a shop in Beaumont Limitless Repair Shop that said no problem rust and all. Replaced the rear quarter pulled out the bumper support on the side and repainted for $650. They do ball park quotes over text or messenger to boot. Quotes are free so there's nothing to lose check them out!

From the owner: We are a repair shop that specializes in rust repairs and paint jobs. We also fix RV, water damage,…read moreremodels and anything and everything you may want to do.

I called them once for a part. They had 5 in stock. It was late so I took the drive the next day…read more I drove there, easy to find, and bought it. I bought one other item and it appears to be top quality. That is the sum total of my experience. There is one other item-- perhaps minor to some but I see it as professionalism. When I called I double checked, asking the person on the phone to repeat her name. She gave it and I thanked her personally. The next day when I walked in the door, a lady at the counter immediately asked "can I help you?" When I say immediately I mean it- the door behind me had not yet closed. I responded "are you the person ( I used her name) I talked to about the toilet water valve?" Not only did she affirm our previous conversation but she remembered the part number. She then came out from behind the counter and picked the part off the wall and handed it to me to examine. Then as she headed back behind the counter she asked "is there anything else?" I responded with my list of items and one she didn't have the other again, out from behind the counter directly to the item and handed it to me. Yes, customer friendly but also very efficient. I was in and out in under 10 minutes. If you can't tell I am impressed and pleased. I'll admit my calling ahead may have helped. On another recent experience with a different retailer in a different town I had a very different experience. Me "do you offer a service?" Person "no". He offered no alternatives or refer me to another retailer. Basically, if I don't have what you want why should we talk? Not a good experience. I would give them a higher number if I went again and was treated more thoughtfully.

Rv City Nisku - Buyers Beware -I have personally never been…read mored#cked around so much buy a single company. I own a few small businesses and have to fight for companys to pay up there invoices ,and this is a walk in the park compared to dealing with rv city. The icing on the cake is today , a manager named Glenn basically told me to shut up, and take my rv (akaLemon) and go some where else , he proceeded to tell me that "we can't make you happy, we will take off the irrelevant diagnostic fee , and if you don't like it go some where else"...you know what Glenn , I will after this ordeal , I will take as many of my fellow Facebook family's on all camping forums , and my personal family's business with me. Thank you for really showing R.v city's true colors here today...craziest thing is I can say literally this whole purchase was one of the most negative experiences, and biggest regrets of my life...... It was not the fact , they can't magically fix everything that has been wrong with the trailer ,not the fact that so far every summer I have owned a trailer it has been back at rv city two to three times a season , it is the fact that no one will stand beside the Jayco product , including everyone at rvcity ,minus one manager the second year out in morinville, he help tremendously, but since then no one will stand up and say yah that's not proper let us take care of this. Instead you will be greater with a 95 dollar diagnostic fee , and a estimate in labor @160dollars an hour , I'm over the lies , the false promises, the failures of the trailer , I can't say Jayco is a bad product , as long as you have some one willing to stand beside it...do t be mislead by the 4 or 5 star reveiws , Rv city's sale team , was amazing they really didn't feel pushy at all they definitely may have mislead me abit and over priced a few thing , but all round I felt comfortable with the Jayco purchase. Then all down hill from there .....especially the past two years the team they have in leduc , well up front and in office, not the mechanics , I feel the mechanics and techs are spot on , but the service and managerial systems need an over haul absolutley horrendous. Literally today I was told to go some where else because I was asking to many questions , I could hear in Glenns(manager) voice he was getting all worked up , and then proceeded to tell me , take your business some where else , because they were flip flopping on prices through emails ,"have emails for proof"....as a ceo/ manager of a business I couldn't say that to clients or I wouldn't have a job. If a customer has questions about outrageous numbers he is being sent , you answer them , if a customer has questions about technical stuff with his trailer and how you are planning to fix it you answer them . You don't get all flustered and talk over the customers questions , I couldn't even ask all the questions cause Glenn kept talking louder and over me while saying " take your trailer somewhere else" Sad part is I literally dread next season , and I'm not even through this one , just cause I still have warranty On 50 percent of the trailer and I will personally have to deal with Rv city again for the up coming repairs next seasons (2022) All in all this reveiw isn't bashing Jayco as a brand , it's more to make people aware of what's to come, after you walk out of that sales office with the giant smile on your face and stoked about your new trailer and can't wait to go camping , hope this reveiw may of saved you from that amazing amazing experience, FIND A DEAERSHIP WHOE SEES YOU AS PERSON/FAMILY ,and not a wallet and a quick sale. 4 years with rv.city , I'm a wallet.... an empty wallet lol Gl happy camping all!!!!!

Amanda S. was super helpful in helping us locate a trailer that fits our wants and needs, within…read moreour budget. We appreciated her showing us options we didn't know we had. Only down side is having to wait a week and a half to pick up our trailer just due to the busy nature of the season. Overall, we're happy with our experience with Go RV in Leduc!

Take Caution! if buying a used trailer they are very Dishonest about the trailer condition to get a…read moresale! I Bought a used trailer from Go Rv in Leduc for me and my family and I was assured everything functioned correctly as it should with an inspection done and everything. I was even told after a couple repairs done (that I paid for) it would be all good after testing and everything. Well safe to say, that was not the case. When I took it out for a camping trip I filled the trailer with water and I noticed a significant leak from the fresh water tank underneath and my hot water heater kept cutting out and wouldn't reignite. Safe to say it wasn't "All good" I would have never purchased this trailer or let it leave the lot if I knew I'd run into these issues. When I called them about these issues they would say they would call me back but they never would. I do not recommend buying a used trailer from go rv

We bought a second hand car which stopped working the moment we got home. Brought it to Wagners…read more They tried the first week, and transferred is to another shop. All fine, but they never gave us any update. Had to keep calling them. After 2,5 weeks they would send it to Wetaskiwin. Also fine, accept the car was still at Wagners a week later. Now, 3,5 weeks later, we decided to pull our car out of there because our trust is totally gone. No updates, they told us 5 times they would call us back, never did. Fed up with this. We got a discount but still had to pay $550, for a whole lot of nothing. Very disappointed.

We ended up stranded in Ponoka on our way to Red Deer (no power in my truck). We were able to…read morecoast into Wagner's where they were able to assess that our vehicle required a new transmission. They took the time to show us the metal filings in the transmission fluid. As I'm from Edmonton, I was able to quiz the mechanic about the risks of driving it back to Edmonton for repairs vs staying over in Ponoka. He assured me that I could carefully take it back to Edmonton to my regular mechanic; we made it just fine. $75 for the assessment - a bargain! Very professional and a pleasant experience!

LOVED working with Visions RV over the last year. We ordered a factory build which took a little…read morelonger as expected (due to covid) but the dealership on ALL levels supported us through the transition. The Management right down to sales and service were amazing! Outstanding really! They really listened to our needs and wants. They took many things into consideration and made miracles happen for us. My family is about to embark on a full time tiny living adventure thanks to the amazing and supportive staff at Visions RV, Acheson. They will be greatly missed and highly recommended!

I was asked to buy a camper to provide my own accommodations at work. I was refered to salesman…read moreShawn Dempsey but a good friend of mine. I looked at the online inventory picked a beautiful trailer and applied. I was approved quickly and started paying for my trailer before I even seen it. Big mistake trusting him and the photos online. I went to go get my camper there, and there was no walk through no instructions I was basically told to get the trailer off the lot by 5 or they would lock the gates. I pulled it off the lot and parked it at the truck stop across the road. When I returned the jack wouldn't work to get it back on my truck after running other errands. Once I had fully set up the camper I was disappointed to find -severe water damage to all the floors as well as some walls. -missing blinds -missing cover for water pump -the back bunk for kids was broken -they provided the wrong power cord for my unit -the oven doesn't work. Very disappointed as the photos in the ad showed no damage and I'm assuming that the damage was why they rushed me out of the yard and didn't do a walk thru. Then after calling them they promised to fix everything. So after I was finished that hitch at work I brought the camper home and on a sketchy corner the trailer decided to lose a wheel. Causing a huge safety hazard to me and everyone else on the road. When I called Shawn about it he told me to get it fixed and he would cover the cost. Getting a roadside call was not cheap and I had to go to Ukraine on a missions trip, so I also had to pay someone to haul my trailer to them. After my 3 week trip I got back to them to tell me my camper is still not ready. So a week after I returned the camper is finally ready. They replaced -the jack. -the water pump cover And gave me a new set of matching rims with mismatched tires, the lug nuts are not even the same size on all 4 which really makes it annoying. When I went to go get my camper I had arranged the day before, then confirmed the day of before driving 3 hours to go get it. Upon arrival Proceeded to tell me that I would not be able to pick up my camper as there was no one to drive the tractor. When I started yelling and swearing then the parts lady ran to the back to see what she could do. Then she returned and said 10 minutes. Then I had to back in to the shop to get my camper. No walk thru like promised. But while we were hooking up the unit the shop guy told me to my face that he can drive the tractor but he was just feeling lazy, but he would do it for the parts lady instead. I'm pretty blown away by the unprofessional attitude and the blatancy towards a customer. I really expected more from a professional dealership, oh and Shawn Dempsey has yet to reimburse me for towing, parts and service as he promised me he would, he also berated my friend who refered me to him because he sold me a junk product and I'm holding him accountable. I've refered 2 other people since to other dealerships through my friend. Also there is a water leak in the lines that I need to get fixed. I've asked about replacing the whole unit as this one is obviously sub par but they fail to communicate with me at all about this.

I've been trying to deal with Ed, Shelby and Amanda in the [lack of] service dept. I'm taking my Rv…read moreto another dealer 300 kms away just so I don't have to deal with their incompetence. Woody's won't be getting a single nickel of my money.

From the owner: Discover Woody’s RV World in Leduc. Located at 8012 - Sparrow Crescent, Leduc, Alberta, we’re here…read moreto turn your RV dreams into reality. Full Service Dealership with many bays dedicated to RV repair. Our Service Shop is fully approved for RV insurance work and offer reduced rates in the winter. Featuring a wide selection of top-quality RVs such as: Transcend, Transcend XPLOR, Imagine, Imagine XLS, Reflection, Reflection 150 Series, Solitude, Solitude S-Class, Rove, Isata 3, and Isata 5 from renowned manufacturers like Grand Design, Fleetwood, and Dynamax. Come experience the Woody’s RV World Leduc difference and visit us today!