Would not cut a piece of plywood into two pieces for senior citizen. Glass on door broke. I was going to buy wood there. Drive to Home Depot

Fine for purchasing your items but I'd highly recommend using someone else for design if you're doing something custom. They're just not set up for it and don't have the in-house expertise. read more

I'm always one to shop and support local business. I moved to canby less than a week ago and during moving we needed a few bolts for a TV stand. My wife travelled to canby builder supply to find these bolts. My wife was greeted by rude, condescending employees who would act like they have no obligation to help the customer or answer questions. We found ourselves in Home Depot the next day for some tools, so I approached the old gentlemen at the bolt section. It was a night and day difference. He was super helpful and got me exactly what I needed quickly. Needless to say I'll be making a trip to Oregon city Home Depot for all of my hardware needs. read more

I only leave good reviews usually, however, after 5 months of dealing with this company I have decided to speak the truth of my situation. Ordered some materials, driver hits my fence backing into the driveway. Not a big deal everyone is respectful and we exchange information and Canby Supply reassures me everything will be fine and they will take care of the repair cost. My wife takes the invoice to Canby Supply and they again reassure us they will take care of it. They do not pay it so 2 months later I take the invoice in, Canby Supply says sorry, they will take care of it. Now 5 months later they still have not paid the invoice. So for the last week I have been trying to track down Mike Maxwell, leaving him VM's to call me back trying to be still respectful. I get it we are all busy, but disrespecting a client over and over again should get you at least a conversation with management as to why you are dealing with Safety concerns of drivers and lying to clients. read more

I am all about supporting local business, however when they charge double the price as Home Depot for the same product. I would call this price gouging. Absolutely ridiculous. They lost my future business. read more

They are loosing my business after many years of feeling this is the go to place in my contracting. All I needed was a kind response from a delivery driver about instructions on a new road with lots of rain and some soft spots. He really got me mad with his smart mouth nearly yelling on the phone before delivery. This really got to me as we were barely getting the job off the ground with the weather problems. I was in the yard about week later to give this driver a chance to apologize and only got a similar smart mouth response. This time I really got mad.... I acted poorly, but this guy needed to hear it. So I let him have my gut reaction (without specifics of course) Now Craig, a new driver..... he is the best I've probably ever seen. Great attitude Knows exactly what he is doing is the opposite of another new guy they sent out for a final finish up load delivery. This guy was divergent and was attempting to keep the fued..... along with some underlying bad treatment now from other employees. Having the total on an 18 unit window package, I called this gal and left a message with some questions before ordering said package. She never called back and was just another indication this yard does not want my business. I have to say thank you also..... I called Parr lumber and got the same window package for roughly a thousand less. Thank you as this helps the nice owner (refund to her) I am trying so hard to make happy in spite of all the difficulties. Unlike some, the concrete guys, gravel guys, concrete pumping guys, Josh at Canby builders, John Caby Builders and finally Craig at Canby builders were the best. Thank you read more

If I could rate it as a minus, I would! We have lived in Canby for 35 yrs., and Canby Builders has always been a staple in our community.....however, there is now an attitude of arrogance and condescension which is horrible! The woman at the counter (Robin) could not have been more rude and unhelpful - I am not sure what has happened to Canby Builders, but customer is definitely no longer a priority. read more

Brought my mom in for her first visit Monday July 16th and a female employee 30's, dark shoulder length hair at the first counter to the left could NOT have been ruder! Mom needed a special sized lightbulb for her ceiling fan and needless to say we were left to look for it alone and never found it. I felt terrible because I had bragged the store up as my favorite ! read more

Both Ashia and Jason went above and beyond on Memorial Day to make sure my order was delivered even though they technically weren't doing them that day. Awesome customer service and making things happen. Good job Ashia and team read more

I love that I don't have to go to Home Depot anymore!! The staff is always incredible helpful and knowledgable, they have an excellent selection of hardware and some fun unique items. The only negatives I can think of are their limited lumber selection and the hours. Seriously, a girl would like to go to the hardware store without her kids! The hubs doesn't get home til 5, and I can never manage to make it in by 6. read more

I guess if your not a builder buying large lumber packages Table take care of you but you're gonna pay I need a board for the back of my delivery truck A pressure treated 2 ×12 16' Charged me $90 Now I don't mind paying a little bit more to keep it local You know maybe a dollar maybe even to You know maybe a dollar maybe even 2 I could have got the same board for $25 less At their competitor store No that's sticking it to the locals And definitely made me feel like I wasn't worth their time I think I will stick with real local stores like Ace Hardware O Reilly's 711 And other local stores That really want your business And don't rob you blind 25 dollars Out rageous read more

I would give them minus five stars if possible. I prefer to shop locally when possible, but every time I go to Canby builders supply I'm disappointed. Either the counter people don't have any idea what I'm talking about, or the price is three times what is anywhere else, or a combination of both. Won't be going back. read more

Our company uses Canby Lumber routinely for orders large and small and have never had anything less than a stellar experience. Aside from having an excellent selection of building materials and being price competitive, their team has bent over backwards on more than one occasion to make us a priority on special orders and treated us like their number one customer since our first transaction. In all my years, I've never had a better experience with a supplier and we will never take our business anyplace else. read more

I try to support local small businesses, so instead of going to Lowes to get wood slats for a new bed frame I tried here on the way home. I walked in, went to the section, couldn't find anything because none of the wood was marked and was very disorganized. I finally found three pieces I thought might work so carried three eight foot boards to an area where four large men were sitting at desks, and one was helping another man at the counter. I stood there for at least five minutes and no one said a word to me. Guess I will stick to GW Hardware in Woodburn where they greet you when you walk in and actually help customers. read more

Absolutely the best hardware and lumber supplier I have had the pleasure of working with. The guys at the counter were extremely helpful. They walked me through through my building project from beginning to end. Answered all my questions, offered helpful advice, and put an order together for me that was delivered in just two days. CBS has earned a life-long customer. read more

Nice family owned place right down the street, no need to drive to Lowes or Home Depot for supplies. Plus, they have Traeger pellets there.

My husband and I moved to the area a few months ago and this store has been very helpful. The staff inside are plenty-knowledgeable about paint, random home improvement questions, etc. We've needed plenty of tools and supplies and this lovely, local store has had most of the items we needed. If you need a serious selection of power tools or lawn/garden items, this might not be the place for you. Nevertheless, for local homeowners, this is a great store for Canby and surrounding areas. read more

I have been shopping at CBS for 25 years now , They have the best customer service and selection in Oregon!!! Don't waste your time at the BOX stores! read more