I brought my wife's 2012 Camry in for its annual servicing. Nothing serious just something I needed…read moreto do to keep the old girl running? I was promised only a wait of one hour? And one hour and 10 minutes with my free cup iof coffee it turned out to be! I am very satisfied with their professionalism and friendliness and the coffee was good too? I will have no problem using them again for our second vehicle when the need arises? 5 stars no problem*****!

I have always had great service. They go above and beyond to take care of my needs! I have had oil…read morechanges and things that come up. They get me in a timely manner. They are very professional and very friendly!

My parents have been going to total car care forever, longer than I've been around if I'm correct…read morehaha.. needless to say Adam and the crew over there are amazing and professional as can be and always do the job right. They are always honest about what I'm expected to pay for the service and never go the cheap route when it comes to replacing anything on my car or servicing it. I don't even live in Canby anymore and still bring my car to them because I know the job will always be done right and sometimes they will get it done sooner than expected. Also it's always nice walking into the shop and they remember you by name especially a place where most people feel overwhelmed taking their car in to get serviced for the first time... needless to say you should feel very confident getting work done here!

Unfortunately I had to move out of the area, but if I was still there this would be the place I…read morewould keep coming back to. My Tahoe was starting to have a couple of wiring issues but they inspected and repaired the vehicle promptly at a very reasonable price. They also went out of their way to do minor vehicle maintenance which I appreciated. Shout out to Adam for being very knowledgeable and professional. The only downside is they do get busy, but overall I'm very grateful for the work they did on my vehicle.

I felt they have a Fair price, good service. They also helped with finding me an online couponread more

Regardless of the quality of their work, this place is obscenely expensive! $99 for a simple oil…read morechange on a five year old Civic?!? The dealer charges significantly less! Definitely will not be going back.

Stopped by during my lunch break and was in n out within 30 minutes. Answered all my questions and…read moregave me recommendations. 11/10 service.

Total time for a "quick 15 minute oil change" ended up being a 1.5 hr process on a Monday morning…read more There was 1 car at the bay and 1 ahead of me. Ridiculous! Then the mechanic was a slob when he refilled my oil. Oil spilled out of the funnel and onto my vehicle multiple times. Even the mechanics complained about one another that there was nobody helping. Won't be retuning!

We've been going to Auto Max with our two vehicles for several years and have always been happy…read morewith the prices and work that has been done. Working with the Auto Max team has been easy and satisfying. They alert us to any problems and never push work that isn't necessary.

We dropped our truck off for 3 repairs two weeks ago. Our tire pressure light was on for no reason,…read moreour winch had a broken pin and wouldn't retract, we needed new gas caps on our auxiliary tank. TWO WEEKS later, my husband goes to get the truck and the price was $430! We were quoted $250 and the only thing that is fixed is the tire pressure light. We won't be going back.

Won't take my vehicles anywhere else. Very impressed with…read morethe service and prices. Personnel are friendly and precessional. The environment is impressively clean. No need to worry if you'll leave with grease on your clothing.

stopped by today with no appointment to see if I could have my thermostat replaced as my vehicle…read morewas running poorly for awhile because of it. They took me in immediately, and also let me know my sticker was just past due for an oil change but made it very clear they were not pressuring me to do while there, was just bringing it to my attention. I decided to have it done anyways. Their pricing for my repair, and oil change was very acceptable! There was no run around. Just cut and dry which I appreciated very much. The staff was welcoming and made you feel like a friend! Daryl (the owner) is someone I felt in my heart was an honest wholesome man. And the technician (i believe his name was Dan) was very knowledgeable and didn't try to upsell me on a single thing. When I picked up my vehicle I was slightly nervous because we all know there's always some sort of bad news you hear after work is done. "This needs replaced asap, thats broken and will break down if not replaced soon" and quotes are prepared before you even show up. NONE of that occurred. I wasnt targeted to be upsold on a single thing. I didn't get the typical lecture of needing to spend hundreds of dollars in the near future. Dan told me everything checked out well, ran my payment and they both wished me a great evening! I came home and told my boyfriend if he ever needs work done he doesn't want to do, to take it there. I had the most pleasant experience and I cant thank the staff enough for making me feel like I was leaving my vehicle in great hands! I will be coming back!

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

The team here is excellent! The front passenger side window in my 2008 Kia fell off its track the…read moreevening before and the folks here were able to fit me in the very next morning. José was quick and transparent with the work he was doing, and the shop offered a comfortable seating room with amenities while I waited. Once my car was done being worked on, the tech José and the manager Jeka made certain to explain what was going on with my car (power window regulator was bent) and what my options were before I authorized any additional work. I opted not to proceed with replacing the part since I'm likely replacing the car soon and did not feel pressured at all to change my mind. The window was placed back on track and José was great advising me how to proceed with the window moving forward to keep this from happening again. Great atmosphere and a wonderful team with a lot of knowledge!

They always are quick to get me in, do a great job. I have come back many times and would…read morerecommend for anyone else

I stopped in very worried about my Kia low oil warning. I knew it wasn't ready for an oil change…read morebut that warning worried me. So I pulled in and they adde 1.5 quarts of oil, explained about the uniqueness of the Kia and its oil level sensor. I drove away within 5 minutes with no warning sign. So thankful for them and their service.

Purchased a used car there around Easter and told them to finance it through my credit union. They…read moreran it through their bank of choice and the interest rate was over a point higher. Typical used car guy vibes.

Autumn was absolutely amazing. She was knowledgeable and affable. I had many questions while trying…read moreto decide on my purchase and she was patient and went over every detail of the truck with me and every detail of finance and trading in my current car of which I was very apprehensive about replacing. I ultimately did purchase from this dealership solely based on my interaction with Autumn! I highly recommend this dealership and I will add that everyone I came in contact with here was very friendly and professional and the dealership itself was spotless and welcoming. If you are looking for a vehicle, make an appointment with Autumn! She is patient, kind and professional, you will be happy with your experience for sure.

Zero stars if i could…read more I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here.

Did a great job and better price than anticipated! Very fair! I will try to always bring my car…read morehere!