Customer service is great!they know what they are doing and take you straight to the item instead…read moreof just pointing you in the right direction which is really helpful.

The lack of help and interest in help was notable. Not motivated to see if they can do better in…read morethe same way they weren't motivated to look to see if they had the item I wanted and just said, "I don't know."

Here's to hoping the third time is a charm…read more The prior two tenants have been restaurants and it never felt like a good fit for this location. So I was happy to see Ace Hardware & Paint renovate the space and so far it has a good selection and tremendously nice and helpful employees. Having a complete hardware store (rather than the hit or miss Historic General Store) fits a need that was missing in our community. It turns out I was their first paint customer and I picked up several sample pints of Clark + Kensington Paint ($4.99/sample). They also stock Valspar. They have a 'paint expert' and a few other employees learning the ropes. I also picked up a few other household items, including a replacement coffee pot and the price was less than Fred Meyer. The store is bursting with merchandise, so much so that some of their stock is spilling out on the front patio. Although the location is light and bright, especially the floor to ceiling windows along the paint section, it feels a bit cramped with narrow aisles. It is a nice touch to have a complimentary coffee and soda bar (Pepsi products) for customers and a tool chest filled with candy for the kids.

I have been a customer for years, and always receive professional, friendly service…read more A few days ago, I dropped in to see if there was a way to fix an expensive siderein that broke. Morgan was there, and went out of her way, not only to figure out how to repair, but also to efficiently, and precisely attached a new clasp. Didn't have to go to a saddlery. She has helped me many times before, always to the rescue! Smart lady.

Tom was very knowledgeable about garage doors. He said the…read moresteel doors dent and the fiberglass doors don't. The fiberglass doors are more durable and cost twice as much as the steel doors. Tom walked me through the Clopay catalog and online designer. Definitely worth asking Tom about garage doors if you want one.

I ordered a couch with a sales associate and received an email receipt. From there on, I received…read moreupdate emails- when the couch was shipped, when the couch arrived in the store, and even a text saying they were unable to deliver the couch (a time which was outside of the delivery window). After contacting the store, I find out the couch was never even ordered!!! The team member said she would get it ordered and contact me. Now the couch shows it's out of stock. That team member AND a manager said they would call me back after they did some research, no call back. No explanation for what happened and no couch. I will never order from Home Depot again. Horrible customer service.

Every time I go to this particular Ace - 9/10 times the McLoughlin location - I swear up and down…read moreto my husband that I am not going to go back. Yet I still somehow find my way needing something and not wanting to drive all the way to Clackamas or Oregon City for a big box store. They never have anything in stock - even if their "pick up in 15 minutes" on the website says so. I see it, drive to the store and then it's nowhere to be found. This is not specific to this location as I have encountered it at multiple. However, it is the worst at this one. They're 20-25% more expensive than box stores. I want to support local franchisees but they make it really hard to. I'll give credit to the staff that do ask if I need help, but more often than not the staff are socially awkward and quite unfriendly. I've gotten paint there and I felt as though I was a huge burden for asking for help lol.

Dan at the Ace Hardware on Mcgloughin is a great guy. He brings back the Ace is the place. He…read morehelped me find parts for a Wirlie Gig I got. thanks Dan I appreciate your helpfulness. Nancy

I have had great results getting the products I want for my city level garden. Help and advice…read morehave been great in making my garden pay off.

If you've never been to a Wilco Farm store, you should check it out. They have a lot of things the…read morehigher price stores have such as Carharrt, Yeti etc.. and this summer they also have reasonable prices on garden supplies and outdoor items such as planters. They had some pre-fab chicken coops outside for sale, and since eggs are so expensive. It actually made me think about the possibilities. :) since eggs are so expensive and all. I was searching for a coffee mug that fit in my vehicle holders and found one here. They also had a couple Yeti items on sale which is something you don't see often. Until next time!

They seem to be burning through employees again. Some are okay, some are about as helpful as a…read moreDollar Tree worker, no offense to the one and only employee you actually see there. I guess when you pay your workers the same minimum wage, why would you expect customer service to be any better than the worst store you have experienced. I like the prices here, but the good workers never last long.

Nicest helpful staff! Was a joy buying from them today on the 2 trips we made there. They even…read moreremembered us

This place is great. They are always so friendly and readily available to help. It is very clean…read moreand they have a very large selection of everything you could possibly need.

We have been customers at this location for the last eight years and have always enjoyed excellent…read morecustomer service and we have been very happy with their selection. Definitely a five star service. Not today. We went in to purchase an advertised product and couldn't find it. When we asked one of the customer service reps about it, he had a pretty arrogant attitude and tried to upsell us on another product. He pointed out that he was a horticulturist and would never consume a vegetable that was planted in the mix that we were looking for. Management ought to encourage their staff to be a little more helpful and less judgmental.

Great staff and they have all the horse products I've needed so far…read more Easy to find helpful service. and there website helps me remember what I bought last time. Love the place.

Bought 2 plastic feed tubs for the horses. Why do they put the hard to peel stickers on the inside…read moreof the bowls??